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Added 4 mins ago
RF
Customer Service Associate
Royal Farms
Berlin, MD
- $17 to $19 USD / hour
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused…
Added 7 mins ago
DH
RN Charge Nurse (RN) - Peds/PICU - Nights - Full Time
Denver Health
Denver, CO
- $39 to $63 USD / hour
- Full-time
Job SummaryThe Charge Nurse, with minimal direction, supervises nursing and support staff in an inpatient unit, specialty clinic, or treatment programs in various patient care settings.The…
Added 7 mins ago
UO
Open Rank, Open Track- Sr. Instructor, Assistant, Associate, Professor - Abdomin
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
Open Rank, Open Track- Sr. Instructor, Assistant, Associate, Professor - Abdominal Radiologist
Added 7 mins ago
UO
Associate Director of Digital Content Strategy
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
CU Boulder encourages applications for an Associate Director of Digital Strategy! This role is responsible for developing and implementing the social media strategy of Colorado Athletics…
Added 7 mins ago
UO
Professional Assistant to Undergraduate Programs
University of Colorado Denver
Boulder, CO
- $52,000 to $55,000 USD / year
The Leeds School of Business seeks a highly organized, diligent, and proactive Professional Assistant to the Associate Dean and Executive Director of Undergraduate Programs. This full-time…
Added 7 mins ago
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Colorado Springs, CO
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 7 mins ago
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Aurora, CO
- $19 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 7 mins ago
UO
2027 CSF Associate Costume Shop Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…University of Colorado Boulder, encourages applications for the Associate Costume Shop Manager position for the 2027 CSF Season! This position will support the success of the Colorado…
Added 7 mins ago
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Grand Junction, CO
…educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer…
Added 7 mins ago
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Steamboat Springs, CO
- $19 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 7 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Arvada, CO
- $19 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
Added 7 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Arvada, CO
- $19 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
Added 14 mins ago
LC
PT Sales Associate
LOVESAC COMPANY
Emeryville, CA
- $22.37 to $24.84 USD / hour
Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive…
Added 14 mins ago
Supervisor Distribution Center
Kohl's
Ottawa, IL
As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
Added 14 mins ago
A
Hiring Production Associate - Immediate Start!
Aerotek
Buffalo Grove, IL
- $18 USD / hour
Added 14 mins ago
AB
Sales Associate
America's Best
Oak Lawn, IL
- $15 to $17.58 USD / hour
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 15 mins ago
AB
Sales Associate – Optical - Part Time
America's Best
DeKalb, IL
- $15 to $17.58 USD / hour
- Part-time
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 15 mins ago
Technical documentation specialist (Automotive/Industrial)
DivIHN Integration, Inc
Hoffman Estates, IL
Added 15 mins ago
A
Hiring Shipping And Receiving Clerk - Immediate Start With Pay Up To $21.50/hr
Aerotek
Romeoville, IL
- $19.5 to $21.5 USD / hour
…technology, and being part of a fast-moving team? Join our warehouse operations team as a Shipping & Receiving Associate , where you'll play a vital role in ensuring customer orders are…
Added 15 mins ago
A
Hiring Warehouse Associate With Forklift Experience With Pay Up To $22.20/hr
Aerotek
Bolingbrook, IL
- $22.2 USD / hour
Maintain organized inventory to ensure smooth warehouse operations.
Added 15 mins ago
Warehouse Associate
ManpowerGroup
Bolingbrook, IL
Our client, Transportation & Logistics is seeking a Warehouse Associate to join their team. As a Warehouse Associate, you will be part of the Warehouse Operations team supporting day-to-day…
Added 15 mins ago
FM
Biomedical Technician
Fresenius Medical Care
Decatur, IL
- $20 to $32 USD / hour
…Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice…
Added 15 mins ago
AB
Sales Associate – Optical - Part Time
America's Best
Peoria, IL
- $15 to $17.58 USD / hour
- Part-time
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 15 mins ago
DIR OF INFORMATION SYSTEMS
City of Chicago
Chicago, IL
…Department of Housing (DOH). The IT Director leads the IT strategy, operations, and support for DPD and DOH, ensuring technology solutions align with organizational goals and public service…
Added 15 mins ago
ASSISTANT DIRECTOR - Human Resources
City of Chicago
Chicago, IL
· Oversees daily operations in personnel processing, hiring, payroll, investigations support, training compliance, and administrative workflows.

Closed listing

Humana

Process Improvement Lead

Springfield, IL, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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