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LAS Operations Training Specialist
Abbott
Madison, WI
Maintain accurate training records in the appropriate learning management systems in accordance with applicable policies, procedures, and regulatory requirements.
Added just now
Senior ALC Developer
Maximus
Madison, WI
…central to our culture. We invest in our employees through training, professional development, and career advancement opportunities, empowering our teams to deliver meaningful results while…
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Data Analytics Program Mgr - Business Intelligence
CBRE
Madison, WI
- $120,000 to $135,000 USD / year
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Data Analytics Program Mgr -…
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AI Operations Administrator - Gravitee - Remote US
SitusAMC
Madison, WI
…day-to-day operation of SitusAMC’s enterprise AI tools and the API management layer that connects and governs them. The role centers on Gravitee, the API management and gateway platform…
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Senior ALC Developer PART TIME
Maximus
Madison, WI
- Part-time
…central to our culture. We invest in our employees through training, professional development, and career advancement opportunities, empowering our teams to deliver meaningful results while…
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Editorial Project Manager
EBSCO Information Services
Madison, WI
- $49,605 to $70,865 USD / year
…resources, documenting issues, making corrections in the Content Management System (CMS), following through on fixes, and approving content for…
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Sr. AI Enablement Specialist
Abbott
Madison, WI
Background in program management or community-building within a technical domain
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Program Manager, RES (Risk Engineering Solutions)
CBRE
Madison, WI
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
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Sr Sales Incentive Compensation Analyst
Abbott
Madison, WI
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
Added just now
Senior ALC Developer
Maximus
Madison, WI
…central to our culture. We invest in our employees through training, professional development, and career advancement opportunities, empowering our teams to deliver meaningful results while…
Added just now
Manager, Field Sales
Wolters Kluwer
Madison, WI
3+ years sales leadership/supervisory experience or completion of Wolters Kluwer Future Leaders Training Program
Added just now
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Madison, WI
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added just now
OT Security Platform Engineer – Dragos
Cognizant
Madison, WI
…technical leadership role responsible for platform health, sensor management, detection tuning, OT security triage, site onboarding, and network segmentation support. The role will also…
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Clinical Informaticist
Intermountain Health
Madison, WI
…are also responsible for participating in the implementation, training, adoption, and process improvement of Health Information Technology (HIT). The Informaticist functions as a liaison…
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Director, Sales Enablement - Business Insurance, Select and BI Field
Travelers Insurance Company
Madison, WI
…complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive…
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M&A Strategy & Diligence, Sr Consultant
Deloitte
Milwaukee, WI
…decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not…
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Clinical Research Coordinator I
MCW: SARGEANT HEALTH CENTER
MILWAUKEE, WI
Added just now
Product Data Coordinator - 3057762
APEX SYSTEMS INC
MILWAUKEE, WI
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Sr. Training Specialist – Operations
Saputo
Milwaukee, WI
…experts, site leadership, and key stakeholders, the role develops training content, facilitates learning programs, manages training activities, administers training systems, and tracks…
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Supply Chain Program Manager
REXNORD INDUSTRIES, LLC
MILWAUKEE, WI
…based out of Rosemont, IL or Milwaukee, WI. The Supply Chain Program Manager is responsible for driving consistent and effective utilization of ERP systems across manufacturing plants and…
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Clinical Research Coordinator
MCW: SARGEANT HEALTH CENTER
MILWAUKEE, WI
Added just now
Account Manager
Fiserv
Milwaukee, WI
4+ years of experience in account management, client service or relationship support within banking, financial technology or the financial services industry.
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ETF Transformation Lead
U.S. Bank
Milwaukee, WI
…team through succession planning, backup coverage and cross-training, fosters accountability and continuous improvement, and communicates clearly with senior management, clients and…
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Lead AI and Data Science Engineer II- Marketing Measurement
Deloitte
Milwaukee, WI
Present findings and recommendations to senior stakeholders in clear, business-friendly language; escalate material issues to engagement management.
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Bank at Work Relationship Manager
BMO Financial Group
Milwaukee, WI
…programs/products. Acts as the market expert for the retail sales program / products to grow market share. Establishes strong working relationships within the designated market and…

Closed listing

Humana

Process Improvement Lead

Springfield, IL, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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