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Added 3 mins ago
Operations Associate
The Bay Club Company
San Jose, CA
The Bay Club Operations Associate is an exciting opportunity to gain experience across multiple areas of Club operations while creating memorable experiences for members and guests every…
Added 8 mins ago
Maintenance Technician (Nights)
Amcor
ACD Sioux Falls, SD
The Maintenance Technician plays a critical role in ensuring safe, efficient, and reliable plant operations. This position is responsible for performing preventive and corrective…
Added 15 mins ago
R&
Sales Support Associate (Part-Time)
Rag & Bone
Wilmette, IL
- $19 USD / hour
- Part-time
As a Sales Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing…
Added 19 mins ago
MS
Assistant Manager
Madewell Stores Madewell, Inc.
Leawood, KS
- $17.75 to $22.3 USD / hour
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll…
Added 22 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Denver, CO
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating great in-store experience. You bring the energy, the style, and the attitude…
Added 24 mins ago
Senior Associate, Project Manager | Retail Bank Operations & Market Experience (Hybrid)
Capital One
Wilmington, DE
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within…
Added 24 mins ago
IG
Industrial Maintenance Technician
ICP Group
Seaford, DE
- $25 to $36 USD / hour
…compliance, and other various needs to support daily plant…
Added 24 mins ago
Internet Fulfillment Associate - FT
Boscov's Department Store, LLC
Christiana, DE
…a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to…
Added 28 mins ago
Food Services Associate PRN
HCA Healthcare
Payson, UT
Do you have the PRN career opportunities as a(an) Food Services Associate PRN you want with your current employer? We have an exciting opportunity for you to join Mountain View Hospital…
Added 28 mins ago
W
Meat Lead
Walmart
Layton, UT
- $23 to $31 USD / hour
…adhering to policies and being an advocate for the member the associate and the company working collaboratively with other team leaders to ensure the total club is meeting the members…
Added 28 mins ago
UO
Nutrition Care Retail Associate - Weekend (Part-Time)
University of Utah Health
SALT LAKE CITY, UT
- Part-time
Ensures the listed menu items, stock items, beverages, are complete and on time as per NCS standards.
Added 29 mins ago
Warehouse Distribution Center Associate
NAPA Auto Parts
SALT LAKE CITY, UT
Salt Lake City,UT,USA Full time R26_0000036760 The Seasonal DC Stock Associate is primarily responsible for the accurate unloading of inbound freight; uses a radio frequency (RF) gun to…
Added 29 mins ago
Bakery Clerk
Albertsons Companies
DALLAS, TX · Dallas, TX
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 30 mins ago
SC
(USA) Tire & Battery Technician - Automotive
Sam's Club
LAS VEGAS, NV
- $19 to $27 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 30 mins ago
SC
(USA) Senior Meat Cutter
Sam's Club
EL PASO, TX
- $19 to $27 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 30 mins ago
W
Overnight Stocking Coach
Walmart
ROCHESTER, MN
- $65,000 to $100,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 30 mins ago
SC
(USA) Senior Meat Cutter
Sam's Club
SAINT LOUIS, MO
- $20 to $28 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 30 mins ago
W
(USA) Coach/Ops Mgr Trainee
Walmart
MOBILE, AL
- $31 to $38 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 33 mins ago
SC
(USA) Tire & Battery Technician - Automotive
Sam's Club
LINCOLN, NE
- $19 to $27 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 33 mins ago
SC
(USA) Tire and Battery Center Team Leader
Sam's Club
HONOLULU, HI
- $24 to $32 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in
Added 33 mins ago
SC
(USA) Produce Lead
Sam's Club
STERLING, VA
- $23 to $31 USD / hour
Be an Expert Maintains an indepth knowledge of business on the floor backroom operations ensuring the produce area meets company standards for quality inventory production sanitation…
Added 33 mins ago
SC
(USA) Produce Lead
Sam's Club
MEMPHIS, TN
- $21 to $29 USD / hour
Be an Expert Maintains an indepth knowledge of business on the floor backroom operations ensuring the produce area meets company standards for quality inventory production sanitation…
Added 33 mins ago
SC
Tire & Battery Technician - Automotive
Sam's Club
ERIE, PA
- $19 to $27 USD / hour
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 33 mins ago
W
Food & Consumables Coach
Walmart
CHELSEA, AL
- $65,000 to $100,000 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 33 mins ago
W
(USA) Store Manager - Division 1/Neighborhood Market
Walmart
BENTONVILLE, AR
- $95,000 to $145,000 USD / year
…resolutions for Associates including proactively seeking out Associate comments and concerns by meeting withAssociates in their work…

Closed listing

Humana

Process Improvement Lead

Dover, DE, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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