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Added 2 mins ago
TI
Uptime Pro Specialist
Transwest Inc
Brighton, CO
- $24 to $28 USD / hour
As the Uptime Pro Specialist this individual provide support to our customers to get their vehicles back on the road as efficiently and quickly as possible. Uptime Pro Specialist acts as…
Added 3 mins ago
Smart Team West Assistant Manager I
Dollar Tree
Rochester, NY
Assist with various store and asset protection processes, and provide input on operational efficiency and process compliance (e.g., store office set up, maintaining clipboard or logbook,…
Added 3 mins ago
Smart Team West Assistant Manager I
Dollar Tree
Rochester, NY
Assist with various store and asset protection processes, and provide input on operational efficiency and process compliance (e.g., store office set up, maintaining clipboard or logbook,…
Added 3 mins ago
Smart Team West Assistant Manager II
Dollar Tree
Rochester, NY
Assist with various store and asset protection processes, and provide input on operational efficiency and process compliance (e.g., store office set up, maintaining clipboard or logbook,…
Added 3 mins ago
Smart Team West Assistant Manager I
Dollar Tree
Rochester, NY
Assist with various store and asset protection processes, and provide input on operational efficiency and process compliance (e.g., store office set up, maintaining clipboard or logbook,…
Added 14 mins ago
A
Technical Program Manager Defense Systems
Actalent
Mukilteo, WA
- $140,000 to $160,000 USD / year
Support business development by contributing to proposal writing, coordinating proposal efforts, and participating in new business and capture activities.
Added 14 mins ago
Volunteer Manager and Outreach Coordinator
National Park Service
Longmire, WA
Added 14 mins ago
GUEST SERVICES REPRESENTATIVE
Air Mobility Command
Fairchild AFB, WA
Added 14 mins ago
Branch Office Administrator
Edward Jones
Richland, WA
If you find yourself looking for a fulfilling career , the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients…
Added 14 mins ago
AA
Policy & Procedures Specialist
Alaska Airlines
Renton, WA
- $102,000 USD / year
…documentation, implementation, and interpretation of policies to support frontline agents, representatives, and…
Added 14 mins ago
Senior AI Agent & Automation Solutions Engineer
Concentrix
Bellevue, WA
…integration, and data-driven problem-solving to turn ambiguous business challenges into secure, scalable, measurable AI-powered…
Added 15 mins ago
C
Bldg Sr Engineer
CBRE
Redmond, WA
- $40 to $45 USD / hour
This job ispart of the Engineering and Technical Services job function. They areresponsible for providing support, preventive maintenance, and repairs onequipment and systems.
Added 15 mins ago
AC
Sourcing Manager
Aston Carter
Seattle, WA
- $55 to $65 USD / hour
Drive supplier diversification and risk mitigation strategies to support business continuity and network resilience.
Added 15 mins ago
Senior Global Creator Programs Manager
Amazon
Seattle, WA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 15 mins ago
Capital Project Manager V
Port of Seattle
Seattle, WA
You will coordinate with contractors, the Port, and external agencies to support project delivery, including permitting, inspections, testing, and occupancy requirements.
Added 15 mins ago
EG
Program Manager
Eliassen Group
Olympia, WA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 28 mins ago
UO
Operations Coordinator
University of Oregon
Eugene, OR
- $19.94 to $29.62 USD / hour
Categories: Administrative/Professional, Administrative/Office Support, Biology/Life Sciences, Operations/Infrastructure, Chemistry, Computer and Information Science, Data Science
Added 28 mins ago
COORD, QUAL/UM-HOME HEALTH/INF, On Call
Kaiser Permanente
Portland, OR
…home health and home infusion to assure they meet established program criteria. Interprets referral limitations, Benefits and communicates this information to members, non-plan providers,…
Added 28 mins ago
Employee Benefits Analyst
Portland General Electric
Portland, OR
Benefits and operational administration (approximately 35%): Support day-to-day administration of benefit programs for represented and non-represented employees with different benefit…
Added 29 mins ago
EG
Program Manager
Eliassen Group
Salem, OR
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 37 mins ago
Customer Care Specialist I
Agiliti Health
Not Applicable, KS
…maintains accurate customer data throughout the entire order…
Added 37 mins ago
Support Services Specialist
Veterans Benefits Administration
Wichita, KS
Summary This position is located in the Support Services Division (SSD) at a VBA Regional Office (RO). The incumbent performs facilities management, property management, government vehicle…
Added 37 mins ago
IDP Power BI Data Analyst
Wichita State University
Wichita, KS
Added 38 mins ago
Package Assembly Production Coordinator (Olathe, Kansas (KS), US, 66061)
SPX
Olathe, KS
…we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our…
Added 38 mins ago
EG
Program Manager
Eliassen Group
Topeka, KS
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…

Closed listing

Humana

Process Improvement Lead

Olympia, WA, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Process improvement
Leadership
Data management
Regulatory compliance
Root cause analysis
Communication skills
Manage processes
Documentation
Relationship building
Claims processing

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