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Added 3 mins ago
Ops Supervisor - Station-2
Federal Express Corporation
WEST PALM BEACH, FL
Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
Added 4 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
CANTON, OH
- Part-time
…our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the…
Added 9 mins ago
BP
Prelicensure Track Coordinator of the ASN Program
BAY PATH UNIVERSITY
East Longmeadow, MA · Longmeadow, MA
- $95,000 to $100,000 USD / year
…continuous quality oversight for the educational component of the Associate in Science in Nursing (ASN)…
Added 9 mins ago
OB
(WFO) Front End Specialist 1 Part Time
Ollie's Bargain Outlet
Augusta, GA
- Part-time
Strong career growth & talent development culture.
Added 12 mins ago
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Fife, WA
- $31 to $33 USD / hour
The ProSales Associate role is designed for early career professionals who are eager to build a long term career in sales. ProSales Associates participate in Herc Rentals’ exclusive Black…
Added 12 mins ago
Associate Financial Advisor
Edward Jones
Longview, WA
As an associate financial advisor at Edward Jones, you’ll work with the broader practice team - collaborating with one or more financial advisors and client support teammates - to deliver…
Added 12 mins ago
Fulfillment Center Warehouse Associate
Amazon
Tukwila, WA
Career Growth. We've pledged to upskill our employees with free training and development programs, plus tuition support for select employee groups.
Added 12 mins ago
OR
Wireless Retail Sales Associate - W2947
OSL Retail Services
VANCOUVER, WA
- $20.13 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 12 mins ago
Sr. Specialist, Employer Branding & Digital Content
Banfield Pet Hospital
Vancouver, WA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 12 mins ago
Sr. Manager, Engineering- Mars Veterinary Health
Banfield Pet Hospital
Vancouver, WA
…engineering capacity, architecture, quality, and execution across associate and vendor…
Added 12 mins ago
Sr Specialist Student Programs
Banfield Pet Hospital
Vancouver, WA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 12 mins ago
[Entry Level] Network Field Engineer - Cell Phone Network Field Testing (2605-3)
JND
Bellevue, WA
Education: Associate's degree in technical related field
Added 12 mins ago
Software Development Engineer, Platform Engineering and Services (AFT Labor Insights)
Amazon
Bellevue, WA
…Insights team builds and operates the platform that tracks on associate labor performance across Amazon's entire global warehouse network. Labor Insights' suite of 18+ services supports ~1…
Added 12 mins ago
District 2 - Assistant Store Leader
Kroger Family of Companies
Bellevue, WA
Assist the store manager in the hiring, onboarding, development and associate relations responsibilities
Added 12 mins ago
Finance Associate, Reality Labs
Meta
Redmond, WA
Finance Associate, Reality Labs Responsibilities:
Added 12 mins ago
Supervisor Patient Financial Services
Pacific Medical Centers
Seattle, WA
…leader will work report to the Revenue Cycle Manager and aid in development of annual revenue cycle…
Added 12 mins ago
Team Leader, Design & Trade
Crate & Barrel
Seattle, WA
…the store for everyday operations and ongoing efforts like associate development and performance…
Added 12 mins ago
Operational Technology - Electronic Technician
Port of Seattle
Seattle, WA
Desired – We hope you have an associate’s degree. We also hope you have experience in complex computer-managed electronic systems and/or experience with CCTV System, Video Management…
Added 16 mins ago
MS
Maintenance Technician
MVW Services Corporation
Williamsburg, VA
- $18.6 USD / hour
Participate in regular training for safety, technical knowledge, and career development as applicable.
Added 16 mins ago
Safety & Security Officer
MVW Services Corporation
St John
Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.
Added 16 mins ago
MS
Housekeeping Aide
MVW Services Corporation
Riviera Beach, FL
- $17.8 USD / hour
Quarterly celebrations, holiday lunches, Associate of the Month, Associate Appreciation Week, and Housekeeping Appreciation Week
Added 16 mins ago
MS
Housekeeper
MVW Services Corporation
Marco Island, FL
- $20 USD / hour
Quarterly recognition and awards, Service Awards, Associate/Manager of the Quarter, Associate Appreciation Week, and Housekeeping Appreciation Week
Added 16 mins ago
Associate Sales Representative - JR- Boston, MA
Stryker
Boston, MA
As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing and sales of Stryker products by covering cases and…
Added 17 mins ago
CH
Store Associate
CVS Health
Woodbury, MN
- $15 to $22 USD / hour
The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a…
Added 22 mins ago
Drafter
Actalent
Ripon, WI
…phases of drawing creation, including Schematic Design, Design Development, Construction Documents, Shop Submittal, and As-Built drawings. Your role will be essential in ensuring that all…

Closed listing

Humana

Process Improvement Lead

Olympia, WA, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Process improvement
Leadership
Data management
Regulatory compliance
Root cause analysis
Communication skills
Manage processes
Documentation
Relationship building
Claims processing

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