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Added 4 mins ago
Retail Interior Design Sales Leader
Ethan Allen Global, Inc.
Oak Brook, IL
…designers to increase market reach and revenue. Partner with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and…
Added 12 mins ago
UO
CIRES / NOAA Global Systems Laboratory, Post Doctoral Associate in Numerical Wea
University of Colorado Denver
Boulder, CO
- $65,000 to $70,000 USD / year
…Boulder (CU Boulder) encourages applications for a Post-Doctoral Associate in numerical weather prediction (NWP) development (focused on microphysics) within NOAA's Global Systems…
Added 12 mins ago
M
Retail Support Associate - Shoe Expeditor, Culver City Center - Full Time
Macy's
Culver City, CA
- Full-time
As a Shoe Expeditor, you will play a crucial role in ensuring smooth operations within our Women’s Shoe department. Your primary responsibilities will be to quickly locate and deliver…
Added 12 mins ago
M
Retail Commission Sales Associate - Fine Jewelry, Anderson Town Center - Full Time
Macy's
Cincinnati, OH
- Full-time
Added 12 mins ago
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At Your Service Center Associate, La Cumbre Plaza - Part Time
Macy's
Santa Barbara, CA
- Part-time
Added 12 mins ago
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Retail Selling Support Associate - Womens Clothing, Short Pump Town Center - Part Time
Macy's
Richmond, VA
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 12 mins ago
M
At Your Service Center Associate, Victoria Gardens - Part Time
Macy's
Rancho Cucamonga, CA
- Part-time
Added 13 mins ago
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Retail Sales Associate, Kenwood Towne Center - Part Time
Macy's
Cincinnati, OH
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, South Park
Macy's
San Antonio, TX
Added 13 mins ago
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Retail Sales Associate, Fayette Mall - Full Time
Macy's
Lexington, KY
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
Seasonal Retail Sales Associate, Twelve Oaks
Macy's
Novi, MI
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
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Retail Sales Associate, Southlake Mall - GA - Part Time
Macy's
Morrow, GA
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Visalia
Macy's
Visalia, CA
Added 13 mins ago
Seasonal Retail Fragrances Sales Associate, Dayton Mall
Macy's
Dayton, OH
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
Seasonal Retail Sales Associate, Gardens
Macy's
Palm Beach Gardens, FL
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
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Retail Fragrances Sales Associate, Garden State Park - Full Time
Macy's
Cherry Hill, NJ
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 13 mins ago
Seasonal Fulfillment and Receiving Support Associate, Chapel Hills
Macy's
Colorado Springs, CO
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 13 mins ago
Seasonal Fulfillment and Receiving Support Associate, Galleria at Crystal Run
Macy's
Middletown, NY
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 13 mins ago
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Retail Selling Support Associate - Womens Clothing, Falls - Part Time
Macy's
Miami, FL
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
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Retail Sales Associate, Mission Viejo - Part Time
Macy's
Mission Viejo, CA
- Part-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
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Retail Commission Sales Associate - Fine Jewelry, Market Place - Part Time
Macy's
Champaign, IL
- Part-time
Added 13 mins ago
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Retail Sales Associate, Galleria at Houston - Full Time
Macy's
Houston, TX
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…
Added 13 mins ago
Seasonal Fulfillment and Receiving Support Associate, Louis Joliet
Macy's
Joliet, IL
…colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing…
Added 13 mins ago
Seasonal Retail At Your Service Associate, Pearlridge
Macy's
Aiea, HI
Added 13 mins ago
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Retail Sales Associate, Barton Creek Square Mall - Full Time
Macy's
Austin, TX
- Full-time
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping…

Closed listing

Humana

Process Improvement Lead

Saint Paul, MN, United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Process improvement
Leadership
Data management
Regulatory compliance
Root cause analysis
Communication skills
Manage processes
Documentation
Relationship building
Claims processing

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