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Warehouse Manager
Crescent Electric Supply Company
Phoenix, AZ
Responsible for the overall direction, coordination of training, and evaluation of warehouse employees including: interviewing, hiring and training employees; planning, assigning and…
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Maintenance Technician 2 - Fairway Lakes Apartments
Ackermann Group
Westerville, OH
Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of…
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Retail Sales Associate - Furniture/Mattresses/Rugs, Southlake Mall - GA - Full Time
Macy's
Morrow, GA
- Full-time
…protection plans , managing return rates, and promoting our loyalty program. You will continually demonstrate superior product knowledge to educate your customer and satisfy their…
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Retail Part Time Team Lead
The ODP Group
Houston, TX
- Part-time
…relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local…
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Administrative Support Team Associate, Leawood Town Center Plaza - Part Time
Macy's
Leawood, KS
- Part-time
…support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. From…
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Cyber Security Engineer (Cloud Security)
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added just now
Cyber Security Engineer (Application Security)
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added just now
Cloud Systems Engineer - Site Reliability
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added just now
Business Intelligence Developer
TherapyNotes.com
Remote, United States
TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so…
Added 1 min ago
Auditor 3-3386
Babcock & Wilcox Company
Akron, OH
…compliance audits. The Senior Auditor is expected to partner with Management to assess and test internal controls, identify process improvements, and support remediation efforts related to…
Added 1 min ago
Nurse Practitioner, Gastroenterology
Saint Peters Healthcare System
New Brunswick, NJ
50% Tumor Board management and care coordination (GI oncology, including
Added 1 min ago
Associate IT Security Analyst
Presbyterian System Services
United States
o Continuous improvement and coverage: Participate in cross-training, knowledge sharing, process improvements, and implementation of approved access workflows. Provide team coverage and…
Added 2 mins ago
Occupational Therapy Assistant
Reliant Rehabilitation
Whitmore Lake, MI
…supported by a dedicated clinical team that provides ongoing training, proven protocols, and hands-on guidance - ensuring therapy is delivered effectively for patients and in full…
Added 2 mins ago
Physical Therapist
Reliant Rehabilitation
Coldwater, MI
…supported by a dedicated clinical team that provides ongoing training, proven protocols, and hands-on guidance - ensuring therapy is delivered effectively for patients and in full…
Added 2 mins ago
Speech Language Pathologist
Reliant Rehabilitation
Coldwater, MI
…supported by a dedicated clinical team that provides ongoing training, proven protocols, and hands-on guidance - ensuring therapy is delivered effectively for patients and in full…
Added 2 mins ago
Student Rec & Syst Data Spec
EduServe
Jacksonville, FL
Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in…
Added 2 mins ago
Manager Programs 3
Northrop Grumman
Baltimore, MD · Baltimore
Program Managers are responsible for leading all phases of the program life cycle from inception (proposal development) through startup, execution, and completion (contract closeout).…
Added 2 mins ago
Manager Programs 3
Northrop Grumman
Linthicum Heights, MD · Linthicum Heights
Owning program performance through rigorous measurement, analysis, and enforcement of key performance indicators through practices including earned value management, risk & opportunity…
Added 2 mins ago
Senior Staff Engineering Program Manager (EPM)
Northrop Grumman
Dulles, VA · McLean, VA · Dulles · McLean
…budgets. Responsible for engineering project execution, driving program performance, interfacing with Chief Engineers, Lead Systems Engineers, Program Management Office (PMO), Supply Chain,…
Added 2 mins ago
Software Architect - Level 6
Northrop Grumman
Redondo Beach, CA · Redondo Beach
…and/or customer funding and obtaining final clearances and program access(es) within a reasonable period of time as determined by the company. Continued employment thereafter will be…
Added 2 mins ago
Software Architect - Level 5
Northrop Grumman
Redondo Beach, CA · Redondo Beach
…and/or customer funding and obtaining final clearances and program access(es) within a reasonable period of time as determined by the company. Continued employment thereafter will be…
Added 2 mins ago
Manager Programs 1
Northrop Grumman
San Diego, CA · San Diego
Demonstrated professional and/or military experience in technical project management, program management, business management, global supply chain, and engineering through documented work…
Added 2 mins ago
Manager Programs 3
Northrop Grumman
San Diego, CA · San Diego
The selected candidate will be responsible for leading a large EMD program. The primary objective will be the delivery of all customers and programmatic commitments to include schedule,…
Added 2 mins ago
Industrial Security Analyst - Level 3
Northrop Grumman
Boulder, CO · Boulder
Create, maintain, and leverage strong working relationships with program management, engineering, contracts, and other internal stakeholders, as well as external customers and government…
Added 2 mins ago
RN - Lexington Surgery
Lexington Medical Center
Lexington, SC
New graduate RN’s who acquire their generic RN education through an on-line program will not meet LMC minimum qualifications

Closed listing

Humana

Process Improvement Lead

United States

Remote

$94,900 - $130,500 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $94,900 - $130,500 per year
Workplace: Remote
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

This is a remote position.

You will serve as a strategic partner to encounter leadership, translating priorities into decisions, action, and measurable results. You will organize complex work, build relationships across teams, and present clear recommendations to C-suite executives. Using data and stakeholder input, you will establish governance, anticipate risks, clarify accountability, and improve Medicaid encounter submission performance. You will report to the Director, Encounter Data Management.

Key Responsibilities

Partner with encounter leadership to set priorities, prepare decisions, and drive follow-through on strategic initiatives.
Organize multiple priorities, meetings, decisions, owners, and timelines to keep complex work moving.
Build trusted relationships across operations, technology, compliance, markets, vendors, providers, and regulatory partners.
Prepare and present concise updates, risks, options, and recommendations to C-suite executives and other senior leaders.
Lead governance forums focused on performance, risks, dependencies, decisions, and regulatory readiness.
Translate complex encounter processes and business needs into clear workflows, dashboards, insights, and decision points.
Anticipate regulatory, platform, volume, and data quality risks before they affect encounter submissions.
Drive cross-functional issues from root cause analysis through solution development, executive communication, and resolution.
Create and maintain processes and documentation for Medicaid contract compliance and risk oversight.
Use data to challenge assumptions, recommend priorities, and improve inefficient processes respectfully and constructively.
Demonstrated experience preparing and presenting business risks, results, or recommendations to C-suite executives or equivalent senior leaders.

Use your skills to make an impact

This role is not eligible for work visa sponsorship.

Required Qualifications

Bachelor's degree.
5+ years of experience in process improvement, business operations, strategy, or program leadership.
2+ years of experience leading cross-functional projects or enterprise initiatives.
2+ years of experience processing medical claims and/or encounter submissions.
Demonstrated experience organizing multiple priorities, stakeholders, decisions, and deadlines.
Demonstrated experience building relationships and influencing across functions without direct authority.

Preferred Qualifications

Experience with Medicaid or Medicare encounter data.
Experience with healthcare claims processing.
Experience with governance, regulatory readiness, dashboards, or corrective action planning.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$94,900 - $130,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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