Find work in the United States.

6,408,482 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
CF
Sales Lead Westfield North Bridge
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3358-Westfield North Bridge-WHBM-Chicago, IL
- $18.05 to $22.55 USD / hour
Assist the store leadership team with general store operations, including opening and closing responsibilities.
Added 4 mins ago
CF
Seasonal Sales Associate Westfield North Bridge
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3358-Westfield North Bridge-WHBM-Chicago, IL
- $17.05 to $21.3 USD / hour
As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer…
Added 4 mins ago
CF
Seasonal Sales Associate Water Tower Place
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3226-Water Tower Place-WHBM-Chicago, IL
- $17.05 to $21.3 USD / hour
As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer…
Added 4 mins ago
CF
Sales Lead Water Tower Place
Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.
Store 3226-Water Tower Place-WHBM-Chicago, IL
- $18.05 to $22.55 USD / hour
Assist the store leadership team with general store operations, including opening and closing responsibilities.
Added 15 mins ago
FB
Part Time Support Lead
Five Below Inc
Riverton, UT
- Part-time
…Way, which is our values and behaviors that each and every associate believes…
Added 15 mins ago
Customer Operations Specialist
Mobile Communications America Inc
Panama City, FL
MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Operations Specialist for our Panama City, FL location to support our fast-growing…
Added 17 mins ago
Value-Based Programs Lead (VBP Design)
Humana Insurance Company
Remote, United States
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 17 mins ago
Senior Program Delivery Professional, Benefit Enablement & Execution
Humana Inc.
Remote, United States
Coordinate inputs from subject-matter experts and ensure required information is complete, accurate and delivered on time
Added 17 mins ago
Senior Learning Design Professional
Humana Insurance Company
Remote, United States
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 17 mins ago
Program Delivery Lead, Benefit Enablement & Execution
Humana Inc.
Remote, United States
Added 17 mins ago
Financial Analytics Lead
Humana Inc.
Remote, United States
Collaborate closely with Finance, Operations, and Analytics teams while maintaining analytical objectivity and rigor.
Added 21 mins ago
Advanced Practice Provider - FNP/PA
MC Medical Group of D.C., P.C.
Washington, DC
…prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a…
Added 22 mins ago
UB
Operations Manager
Ulta Beauty, Inc.
Sacramento, CA
- $28 to $35 USD / hour
…we’re transforming the world one shade, one lash, one cut at a time. Because beauty is…
Added 32 mins ago
TN
Assistant Manager - Ellis st Apt and Aarti Hotel
TENDERLOIN NEIGHBORHOOD DEVELOPMENT CORPORATION
San Francisco, CA
- $28.44 to $30.95 USD / hour
The Assistant Manager reports to the General Manager and supports them in managing the property's operations, policies, procedures and programs. The Assistant Manager ensures that the…
Added 34 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Myrtle Beach, SC
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 34 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Enumclaw, WA · Buckley, WA
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 34 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Raceland, LA
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 34 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Coeur D Alene, ID · Coeur d'Alene, ID
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 35 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Salem, MA
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 35 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Danvers, MA
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 35 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Morehead, KY
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 49 mins ago
Underwriting Associate Operations Account Specialist - Middle Market Business Center
Travelers Indemnity Co
St. Paul, MN
…partner for agents and brokers. Travelers is looking for an Associate Operations Account Specialist (AOAS) to learn and grow in a supportive environment. You will work towards achieving…
Added 52 mins ago
A
Materials Associate
Aerotek
Portland, OR
- $20 USD / hour
Job Title: Materials AssociateJob DescriptionThe Materials Associate supports hospital operations by receiving freight, maintaining accurate inventory, fulfilling orders, and delivering…
Added 1 hour ago
PSS Tiny Town CWH
Vanderbilt University Medical Center
Clarksville, TN
…Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to…
Added 1 hour ago
SO
Nurse Surveyor (Health Facilities Surveillance Nurse)
State of Illinois
Westchester, IL
- $7,423 to $10,093 USD / month
…our natural resources, or support families in need, you’re part of something bigger - something that touches the lives of every person who calls Illinois…

Closed listing

Humana

Lead Service Designer

Madison, WI, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $115,200 - $158,400 per year
Experience: 7+ years of relevant industry experience
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

At Humana, our commitment to whole-person health drives everything we do. We serve millions of members across the country with the goal of making healthcare more human, more compassionate, and more accessible. As we continue to evolve into a leading health and well-being company, we are reimagining member experiences to deliver empathy, clarity, and ease - at every touchpoint.

We’re seeking a systems-minded, impact-driven Lead Service Designer to help lead that transformation as part of our Insurance Product Experience (IPX) team.

Role Overview

Humana’s Insurance Product Experience (IPX) team was established to think holistically about the member experience, embedding with business stakeholders and looking across channels to identify and define opportunities to better support our members across the healthcare and health insurance experience. Our team serves a unique role for the enterprise in bringing together stakeholders and partners to define future experiences and to deliver against our experience vision.

Our Strategy & Service Designers play a key role in this process, supporting concept initiatives across framing, research, service design, testing, and planning for implementation. We are looking for a highly curious and hardworking designer who is ready to dive into a multitude of member challenges and opportunities from helping people find a provider that meets their needs to reimagining the moment members apply for a new plan. If you are motivated by making real change in an industry where it’s much needed, we would love to talk.

Responsibilities

Lead vision definition and concept development projects, user research, analysis and synthesis, concept ideation, prototyping and testing, and implementation planning
Lead co-creation workshops and ideation sessions with cross-functional stakeholders and channel partners to align on needs and generate ideas for improving service experiences
Accountable for designing and delivering artifacts integral to communicating our work, e.g., service blueprints, low- and mid-fidelity prototypes, frameworks, concept illustrations, slides
Collaborate with UX/UI designers, product teams, marketing, and operations to ensure seamless integration between digital tools and offline touchpoints
Demonstrate emotional IQ, ability to listen, and thoughtfulness to establish relationships with our business stakeholder and channel partner teams, and strengthen our ability to deliver through cross enterprise collaboration
Stay informed about industry trends in health insurance, digital health, and service design best practices

An exceptional Lead Service Designer will…

Craft visual stories that are simple to understand, interesting, and make fuzzy concepts tangible.
Quickly prototype products and services to test conceptual requirements, demonstrating to stakeholders and users how we might address a problem or need.
Never lose sight of the member and business problem, and always articulate the why.
Deliver thoughtful work efficiently.

Use your skills to make an impact

Required Qualifications

Bachelor’s or Master’s degree in a design or research field
7+ years of relevant industry experience
Portfolio demonstrating foundational skills in journey mapping, user research, prototyping, information design and/or illustration.
Proficiency in design tools such as Figma, Lucid/Miro, PPT, and Adobe Creative Suite

**Humana, a Fortune 50 Healthcare Company **

Humana is a Fortune 50 healthcare company with a history of successful innovation and reinvention, with over 50 years as a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business and culture. We’ve ranked #1 among health insurers on Forrester’s CX Index, benchmarking the best in Customer Experience, multiple years in a row. We’re not just a health insurance company: our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-06-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Research
Collaboration
Work efficiently
Figma
Miro
Adobe Creative Suite
Customer experience

Report this job