Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
IR
Supervisory Financial Systems Analyst
Internal Revenue Service
Oakland, CA
- $157,236 to $197,200 USD / year
…governing bodies to evaluate agency-wide operating accounting systems and administrative accounting practices, including supporting systems, operations, policies, and…
Added just now
CA
Supervisory Sector Enforcement Specialist
Customs and Border Protection
Orlando, FL
- $106,437 to $138,370 USD / year
…Security, within U.S. Customs and Border Protection, Operations Support, CBP Watch, Communications Center Division located in Orlando,…
Added just now
VH
Lead Medical Support Assistant
Veterans Health Administration
Columbia, SC
- $55,240 to $71,814 USD / year
…County. The State Homes is responsible for the administrative support of clinical and technical support of Enrollment & Eligibility, Admissions, Beneficiary Travel, MyHealtheVets to include…
Added just now
CA
Supervisory Import Specialist
Customs and Border Protection
Location Negotiable After Selection
- $106,437 to $138,370 USD / year
…merchandise admissibility and other import-related decisions to support CBP's mission…
Added just now
AN
PROGRAM ANALYST
Air National Guard
Andrews AFB, MD
- $121,785 to $158,322 USD / year
…developing planning, programming, budgeting, and execution (PPBE) support of certain major Air Force mission and operational…
Added just now
AF
TRAINING SPECIALIST
Air Force Global Strike Command
Kirtland AFB, NM
- $90,479 to $117,625 USD / year
…experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes knowledge and experience derived from the International Technical…
Added just now
DO
INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)
Department of the Air Force
Lackland AFB, TX
- $117,753 to $153,082 USD / year
…the confidentiality, integrity, and availability of automated systems, networks and data/information spanning the planning, analysis, development, implementation and maintenance…
Added just now
NS
DISTINGUISHED SCIENTIST/ENGINEER FOR ELECTRO-OPTIC/INFRARED SENSOR TECHNOLOGIES
Naval Sea Systems Command
Crane, IN
- $170,138 to $209,600 USD / year
…science and technology, research and development, acquisition support, test and evaluation, and in-service support for EO/IR systems. | You will provide technical leadership for EO/IR…
Added 2 mins ago
HA
TRANSPORTATION SPECIALIST
Headquarters, Air Force Reserve Command
Maxwell AFB, AL
- $67,970 to $88,356 USD / year
5: Represents the unit at a variety of installation and functional capacities and also oversees various Aerial Port Squadron related support programs.Qualifications
Added 2 mins ago
US
HYPERSONIC WEAPONS MISSION PLANNER
United States Fleet Forces Command
Naval Base, Norfolk, VA
- $90,838 to $118,092 USD / year
…weaponeering solutions. | You will provide technical expertise to support Program Management Activity (PMA) weapon system development efforts. | You will provide guidance on operational…
Added 2 mins ago
PA
ACTIVITY PROGRAM COORDINATOR
Pacific Air Forces
Hickam AFB, HI
- $52,680 to $68,485 USD / year
…experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes serving as the primary point of contact for all administrative…
Added 2 mins ago
DA
Supervisory IT Specialist (Policy and Planning)
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $126,384 to $164,301 USD / year
…security, availability, and compliance of mission-critical systems in accordance with federal cybersecurity standards. Managing IT budgets and resources across multiple technical teams,…
Added 2 mins ago
US
MEDICAL PLANS AND OPERATIONS OFFICER
United States Fleet Forces Command
Naval Base, Norfolk, VA
- $127,646 to $165,945 USD / year
…management of operations, plans, programs and logistics in support of Commander, Naval Surface Force Atlantic (CNSL). | You will review the critical military medical capabilities required…
Added 2 mins ago
DO
LOGISTICS MANAGEMENT SPECIALIST
Department of the Air Force
Patrick AFB, FL
- $107,228 to $139,398 USD / year
…technical knowledge of materials collection processes and R&D systems. Extensive comprehensive knowledge of logistics system management policies, principles, and practices to adjust…
Added 2 mins ago
AE
DIRECTOR OF PROTOCOL
Air Education and Training Command
Maxwell AFB, AL
- $106,437 to $138,370 USD / year
…experience at the next lower grade GS-12, or equivalent in other pay systems. Examples of specialized experience includes providing management oversight for Protocol activities, provides…
Added 2 mins ago
VH
Pharmacist (Service Chief)
Veterans Health Administration
Atlanta, GA · Waco, TX · Cheyenne, WY · Topeka, KS · Dublin, GA · Murfreesboro, TN · Location Negotiable After Selection
- $150,424 to $228,000 USD / year
Contributes to developing goals that support VA PBM national pharmacy program goals and objectives for approval and/or subsequent use by the ACC-PBM, when participating on VA PBM planning…
Added 2 mins ago
DI
Interdisciplinary - CES Recent Graduate
Defense Information Systems Agency
Fort Meade, MD
- $57,736 to $111,087 USD / year
…ensuring the confidentiality, integrity and availability of systems, networks and enhancing information systems security programs, policies, procedures and tools. | Will perform in-depth…
Added 2 mins ago
CN
Embedded Integrated Prevention Coordinator
Commander, Navy Installations Command
Norfolk, VA
- $36 to $41 USD / hour
The Fleet and Family Support Center (FFSC), Mid-Atlantic Region - Naval Station Norfolk is looking for the best, brightest and most adventurous individuals to join our team as an Embedded…
Added 2 mins ago
FL
Law Enforcement Training Advisor
Federal Law Enforcement Training Centers
Glynco, GA
- $106,437 to $138,370 USD / year
Providing expert advice on the Systems Approach to Training (SAT), and leads or assists course development teams, providing critical knowledge during the development and revision phase.
Added 3 mins ago
IT
Business Analyst IV (6379)
itD Tech
Burlingame, CA
- $80 to $85 USD / hour
Produce recurring and ad-hoc customer insight reports covering each stage of the customer journey: purchase, delivery, setup, support, warranty, returns, reviews, and social.
Added 4 mins ago
Executive Director, AI for Clinical Intelligence and Evidence
AstraZeneca
Gaithersburg, MD · Gaithersburg
…integrate clinical, molecular, imaging, and real-world data to support continuously learning evidence…
Added 5 mins ago
NS
SUPERVISORY IT CYBERSECURITY SPECIALIST
Naval Systems Management Activity
Joint Base Anacostia-Bolling, DC
- $169,279 to $197,200 USD / year
You will serve as a SUPERVISORY IT CYBERSECURITY SPECIALIST in the NAVAL SYSTEMS MANAGEMENT ACTIVITY
Added 5 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
…cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as IT Specialist. Located in the…
Added 5 mins ago
AF
SECURITY SPECIALIST
Air Force Materiel Command
Hill AFB, UT
- $89,508 to $116,362 USD / year
2. Knowledge of the intelligence enterprise to support and promote information sharing and strategies.
Added 5 mins ago
NA
SUPERVISORY GENERAL ENGINEER
Naval Air Systems Command
Arlington, VA
- $143,913 to $197,200 USD / year
…initiatives. | You will continually monitor, review, and evaluate RME, Systems Engineering, Command, and DoW strategic focus areas and initiatives and adjust customer program and support…

Closed listing

Humana

Genesys Cloud Access Management

Columbia, SC, United States

$89,000 - $121,400 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $89,000 - $121,400 per year
Experience: 3+ years of experience administering and supporting Genesys Cloud CX in a production environment.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 22, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

The Genesys Cloud Access Management supports the design, implementation, administration, and optimization of the Genesys contact center platform in support of the Humana Military organization. This role contributes to the development and execution of contact center and customer experience strategies while ensuring seamless integration with existing IT and telecommunications infrastructure. Work assignments are varied and frequently require the interpretation of business and technical requirements, independent judgment, and the determination of appropriate solutions.

This Genesys Cloud Access Management position supports Humana Military's customer engagement and contact center technologies by administering, securing, and optimizing the Genesys Cloud platform with a primary focus on access management, user lifecycle administration, and platform governance. The associate is responsible for provisioning and deprovisioning user accounts, managing roles, permissions, groups, queues, and authentication controls, and ensuring compliance with organizational security and regulatory requirements.

This role partners closely with business, operations, security, and technology teams to ensure associates have appropriate access to Genesys resources while maintaining the integrity, security, and performance of the platform. The Genesys Engineer 2 supports identity and access management processes, audits, reporting, and remediation activities, and assists with implementing role-based access controls, single sign-on integrations, and governance best practices.

In addition to access administration responsibilities, the associate contributes to the ongoing maintenance, enhancement, and support of Genesys Cloud solutions that enable service excellence for military members, providers, and internal associates. Work assignments are varied and frequently require interpretation of business and technical requirements, independent judgment, and the determination of appropriate courses of action to resolve complex issues, improve operational efficiency, and support Humana Military's strategic objectives.

Key Responsibilities

Administer and govern access within the Genesys Cloud platform.
Manage user provisioning, deprovisioning, role assignments, and permission sets.
Perform periodic access reviews, audits, and compliance reporting.
Support integration with Identity and Access Management (IAM) solutions, including SSO and MFA.
Maintain queue, division, group, and organizational access structures.
Troubleshoot and resolve access-related issues impacting agents, supervisors, and administrators.
Collaborate with Security, Compliance, and Operational teams to enforce access governance standards.
Support Genesys platform enhancements, upgrades, and operational initiatives.
Document access management processes, standards, and technical procedures.
Ensure platform security and adherence to Humana and Humana Military policies and controls.

Use your skills to make an impact

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Telecommunications, Cybersecurity, or a related field, or equivalent combination of education and experience.
3+ years of experience administering and supporting Genesys Cloud CX in a production environment.
Experience managing user provisioning and deprovisioning, roles, permissions, groups, queues, and division-based access controls within Genesys Cloud.
Knowledge of Identity and Access Management (IAM) concepts, including role-based access control (RBAC), least-privilege principles, single sign-on (SSO), and multi-factor authentication (MFA).
Experience troubleshooting and resolving user access, authentication, and authorization issues.
Strong analytical, problem-solving, and communication skills with the ability to work independently and manage multiple priorities.
Experience partnering with business, operations, security, and technology teams to support access governance and compliance requirements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Our Department of Defense contract requires U.S. citizenship for this position

Preferred Qualifications

Master's degree in Computer Science, Information Systems, Cybersecurity, or a related field.
Genesys Cloud CX certifications (Administrator, Professional, or equivalent).
Experience supporting access governance, audit readiness, and compliance activities in a regulated healthcare, government, or military-support environment.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-01-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

Report this job