Jobs in the United States

25+ jobs

Save this search

Added just now
S
JMP 2027 Summer Internship; DevOps R&D
SAS
Cary HQ, NC
- $15 to $30 USD / hour
…meaningful work. Our award-winning internship program is focused on development, culture, and community. We’ll help you grow professionally, find (or further) your passion, and make…
Added just now
Project Coordinator - Facility Services
CaroMont Health
Gastonia, NC
…project-related events as needed; assisting with the design, development and distribution of project related documents and reports; maintaining project budgets; assisting in approval…
Added 1 min ago
Quality Engineer III
Integer
Pembroke Pines, FL
You are expected to collaborate with others in the exchange of information, ask questions and regularly check for understanding in support of your development as an engineer.
Added 1 min ago
Engineering Process Technician (CNC EDM) 2nd shift
Chromalloy
Oldsmar, FL
Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
Added 2 mins ago
Clinical Supervisor, Partial Hospital
New Oakland Family Centers
Portage, MI
Reports to: Clinical Director / Associate Clinical Director
Added 2 mins ago
Store Manager in Training
Rural King
Crossville, TN
…hands-on training in store operations, sales, merchandising, associate development, customer service, safety, and loss…
Added 2 mins ago
Assistant Store Manager in Training
Rural King
Clarksville, TN
…operations, sales, customer service, merchandising, inventory, and associate…
Added 2 mins ago
Firearms Associate
Rural King
Hartland, MI
Rural King is seeking a Firearms Sales Associate to provide knowledgeable customer service while assisting with firearms, ammunition, accessories, and related products.
Added 2 mins ago
Assembly Technician (Tractor Assembly Center)
Rural King
Waverly, OH
…Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate…
Added 3 mins ago
GR
Toys"R"Us Store Manager
Go! Retail Group
Salem, NH
- $24 USD / hour
In addition to being responsible for the effective planning and execution of daily operations, team development and sales target achievement, the Store Manager will operate as a conduit…
Added 3 mins ago
Associate Development Engineer
HISTOSONICS INC
Plymouth, MN
The Associate Development Engineer will work with the HistoSonics team in the design, engineering, development and testing of the Company’s globally regulated clinical systems and serve as…
Added 3 mins ago
IT Field Technician
Planet Fitness
Springfield, PA
Our culture is unique! We TRANSFORM LIVES through affordable fitness. We are servant leaders! Career development is important to us. We will provide you with training in leadership,…
Added 3 mins ago
Retail Sales Associate
Texas EZPAWN L.P.
Harlingen, TX
We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater…
Added 3 mins ago
Retail Sales Associate
Texas EZPAWN L.P.
Brownsville, TX
We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater…
Added 3 mins ago
I
Associate Vice President, Interoperability Strategy, Operations & Partnerships
Inovalon
Remote, United States
- $180,500 to $240,000 USD / year
You are an accomplished executive ready to shape and lead the future of healthcare interoperability at scale. As Associate Vice President, Interoperability Strategy, Operations &…
Added 4 mins ago
EE
Production Associate - $19.00/Hour - 2nd Shift
Express Employment Professionals
Springfield, OH
- $19 USD / hour
Production Associate | $19.00/Hour | 2nd Shift | Springfield, OH
Added 5 mins ago
Solar Construction Manager I
ENVOCORE, LLC
Gambrills, MD
Manages punch list development, completion tracking, and final acceptance documentation for all system types.
Added 6 mins ago
Mgr Enterprise Info Tech
SYSTEM West Virginia University Health System
United States
Associate’s degree AND Six (6) years of relatable IT experience to include Two (2) years of management experience.
Added 6 mins ago
Patient Services Associate
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research, and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 6 mins ago
Allied Health Supervisor Assoc
University of Michigan
Ann Arbor, MI
…education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our…
Added 6 mins ago
Associate Project Manager - Nuclear
Sargent & Lundy
Chattanooga, TN
As an Associate Project Manager in the Nuclear Power Group, you will have the opportunity to manage project(s) consisting of engineers, designers, controls and scheduling professionals…
Added 7 mins ago
S
Assistant Store Manager - Nights
Serv-U-Success
Aurora, OH
- $18 to $21 USD / hour
…people-first culture where your contributions are recognized, your development is supported, and your career can continue to grow. If you're passionate about retail leadership and ready to…
Added 7 mins ago
Repair Technician
Bone Dry Roofing
Lafayette, IN
Opportunities for career advancement and skill development
Added 7 mins ago
CC
Registered Nurse / Hospice
Cross Country Nurses
MORRISTOWN, NJ
- $2,367.47 USD / week
…comprehensive patient assessments, individualized plan-of-care development, case management, medication reconciliation, and patient and family education. The role supports interdisciplinary…
Added 7 mins ago
Chemotherapy Infusion Oncology Registered Nurse (RN) | Out-Patient Oncology Infusion | VFT/Day |Children's Arnold Palmer Hospital
Orlando Health
ORLANDO, FL
…outcome(s). Participates and engages in continuous professional development, safety behaviors and focus on the patient experience. Physical Requirements: Ongoing need to see and read…

Closed listing

Humana

Genesys Cloud Access Management

Columbia, SC, United States

$89,000 - $121,400 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $89,000 - $121,400 per year
Experience: 3+ years of experience administering and supporting Genesys Cloud CX in a production environment.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 22, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

The Genesys Cloud Access Management supports the design, implementation, administration, and optimization of the Genesys contact center platform in support of the Humana Military organization. This role contributes to the development and execution of contact center and customer experience strategies while ensuring seamless integration with existing IT and telecommunications infrastructure. Work assignments are varied and frequently require the interpretation of business and technical requirements, independent judgment, and the determination of appropriate solutions.

This Genesys Cloud Access Management position supports Humana Military's customer engagement and contact center technologies by administering, securing, and optimizing the Genesys Cloud platform with a primary focus on access management, user lifecycle administration, and platform governance. The associate is responsible for provisioning and deprovisioning user accounts, managing roles, permissions, groups, queues, and authentication controls, and ensuring compliance with organizational security and regulatory requirements.

This role partners closely with business, operations, security, and technology teams to ensure associates have appropriate access to Genesys resources while maintaining the integrity, security, and performance of the platform. The Genesys Engineer 2 supports identity and access management processes, audits, reporting, and remediation activities, and assists with implementing role-based access controls, single sign-on integrations, and governance best practices.

In addition to access administration responsibilities, the associate contributes to the ongoing maintenance, enhancement, and support of Genesys Cloud solutions that enable service excellence for military members, providers, and internal associates. Work assignments are varied and frequently require interpretation of business and technical requirements, independent judgment, and the determination of appropriate courses of action to resolve complex issues, improve operational efficiency, and support Humana Military's strategic objectives.

Key Responsibilities

Administer and govern access within the Genesys Cloud platform.
Manage user provisioning, deprovisioning, role assignments, and permission sets.
Perform periodic access reviews, audits, and compliance reporting.
Support integration with Identity and Access Management (IAM) solutions, including SSO and MFA.
Maintain queue, division, group, and organizational access structures.
Troubleshoot and resolve access-related issues impacting agents, supervisors, and administrators.
Collaborate with Security, Compliance, and Operational teams to enforce access governance standards.
Support Genesys platform enhancements, upgrades, and operational initiatives.
Document access management processes, standards, and technical procedures.
Ensure platform security and adherence to Humana and Humana Military policies and controls.

Use your skills to make an impact

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Telecommunications, Cybersecurity, or a related field, or equivalent combination of education and experience.
3+ years of experience administering and supporting Genesys Cloud CX in a production environment.
Experience managing user provisioning and deprovisioning, roles, permissions, groups, queues, and division-based access controls within Genesys Cloud.
Knowledge of Identity and Access Management (IAM) concepts, including role-based access control (RBAC), least-privilege principles, single sign-on (SSO), and multi-factor authentication (MFA).
Experience troubleshooting and resolving user access, authentication, and authorization issues.
Strong analytical, problem-solving, and communication skills with the ability to work independently and manage multiple priorities.
Experience partnering with business, operations, security, and technology teams to support access governance and compliance requirements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Our Department of Defense contract requires U.S. citizenship for this position

Preferred Qualifications

Master's degree in Computer Science, Information Systems, Cybersecurity, or a related field.
Genesys Cloud CX certifications (Administrator, Professional, or equivalent).
Experience supporting access governance, audit readiness, and compliance activities in a regulated healthcare, government, or military-support environment.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-01-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

Report this job