Jobs in the United States

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Added 1 min ago
Principal Engineer Mission Assurance
CORP-Corporate Office
United States
The ideal candidate must have the ability to support Program corrective action board, communicate written and verbally, and work in a team environment
Added 1 min ago
Program Manager 3- ESPASat Product Line (Active Top Secret required)
SP - Orbital Space Systems
United States
Northrop Grumman’s Space Systems sector is looking for a Program Manager 3 to support the ESPASat Product line within the Satellite Programs Portfolio in the Space Superiority Division. A…
Added 1 min ago
Principal / Sr. Principal Electronics Engineer – Precision Sensor Electronics
CORP-Corporate Office
United States
That same spirit of innovation continues within Northrop Grumman's Mission Systems sector, where we develop mission-enabling technologies for global security. Our Engineering and Sciences…
Added 1 min ago
Principal / Sr. Principal Mechanical Engineer – Inertial Sensors & Precision Instrumentation
CORP-Corporate Office
United States
That same spirit of innovation continues within Northrop Grumman's Mission Systems sector, where we develop mission-enabling technologies for global security. Our Engineering and Sciences…
Added 1 min ago
Principal / Sr. Principal Research & Development Engineer – Advanced Sensors & Precision Instrumentation
CORP-Corporate Office
United States
That same spirit of innovation continues within Northrop Grumman's Mission Systems sector, where we develop mission-enabling technologies for global security. Our Engineering and Sciences…
Added 1 min ago
Campus Executive Chef
Compass Group, North America
KENOSHA, WI
…drive culinary innovation, manage food and labor costs, and support the professional growth of a talented culinary…
Added 1 min ago
BH
Assistant Child Care Teacher
Bright Horizons
Racine, WI
- $13.5 to $20.75 USD / hour
Provide support in any classroom or age group where teaching coverage is needed across a center or in nearby locations
Added 1 min ago
Subcontracts Intern
Oshkosh Corporation
Oshkosh, WI
…needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their…
Added 1 min ago
Principal Architect - Databricks
SHI
Madison, WI
Organization: Can oversee complex projects with multiple moving parts, ensure team alignment with organizational systems, and adapt to changing priorities.
Added 1 min ago
DIETITIAN
Compass Group, North America
Racine, WI · Madison, WI
We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include:
Added 1 min ago
DIETITIAN
Compass Group, North America
Milwaukee, WI · Madison, WI
We go the extra mile for our Dietitians with benefits designed to support education, career growth, and professional success! Special perks include:
Added 1 min ago
BH
Assistant Child Care Teacher
Bright Horizons
Milwaukee, WI
- $14.1 to $17.5 USD / hour
Provide support in any classroom or age group where teaching coverage is needed across a center or in nearby locations
Added 1 min ago
PN
Principal Administrative Coordinator
Pacific Northwest National Laboratory
Richland, WA
- $34.57 to $50.1 USD / hour
Performs administrative and office support activities. Duties may include managing schedules, emails, and travel, fielding telephone calls, receiving and directing visitors, word…
Added 1 min ago
PN
Performance Analyst 2
Pacific Northwest National Laboratory
Richland, WA
- $80,500 USD / year
Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications…
Added 1 min ago
ZS
Electrical Controls Engineering Manager - Industrial Automation
Zen Sherpa LLC
Las Vegas, NV
- $150,000 to $190,000 USD / year
…combines deep knowledge of industrial electrical and control systems with a proven ability to lead engineers, projects, and modernization…
Added 1 min ago
ZS
Electrical Controls Engineering Manager - Industrial Automation
Zen Sherpa LLC
Eugene, OR
- $150,000 to $190,000 USD / year
…combines deep knowledge of industrial electrical and control systems with a proven ability to lead engineers, projects, and modernization…
Added 1 min ago
ZS
Electrical Controls Engineering Manager - Industrial Automation
Zen Sherpa LLC
Houston, TX
- $150,000 to $190,000 USD / year
…combines deep knowledge of industrial electrical and control systems with a proven ability to lead engineers, projects, and modernization…
Added 1 min ago
ZS
Electrical Controls Engineering Manager - Industrial Automation
Zen Sherpa LLC
Dallas, TX
- $150,000 to $190,000 USD / year
…combines deep knowledge of industrial electrical and control systems with a proven ability to lead engineers, projects, and modernization…
Added 1 min ago
ZS
Electrical Controls Engineering Manager - Industrial Automation
Zen Sherpa LLC
Phoenix, AZ
- $150,000 to $190,000 USD / year
…combines deep knowledge of industrial electrical and control systems with a proven ability to lead engineers, projects, and modernization…
Added 1 min ago
ZS
Electrical Controls Engineering Manager - Industrial Automation
Zen Sherpa LLC
Minneapolis, MN
- $150,000 to $190,000 USD / year
…combines deep knowledge of industrial electrical and control systems with a proven ability to lead engineers, projects, and modernization…
Added 2 mins ago
eCOA Technical Project Manager
ICR United States USA
West Point, PA · Rahway, NJ
…overseeing the design, development, and implementation of clinical systems that drive the efficiency and effectiveness of clinical…
Added 2 mins ago
Sr. HR Generalist
Mitsubishi Heavy Industries, Ltd.
Plano, TX
The Senior Human Resources Generalist provides senior-level general HR support by partnering with business leaders and managers to make informed HR decisions, address employee matters, take…
Added 3 mins ago
Y
Marketing Coordinator
Yugo
Remote, United States
- $60,000 to $65,000 USD / year
Collaborate with colleagues across Operations, Leasing, Training, Technology, Systems, and Accounting to support property needs.
Added 3 mins ago
Y
Housekeeper
Yugo
Eugene, OR
- $17 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 3 mins ago
Y
Groundskeeper Porter - Part Time
Yugo
Starkville, MS
- Part-time
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…

Closed listing

Humana

Genesys Cloud Access Management

Baton Rouge, LA, United States

$89,000 - $121,400 per year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $89,000 - $121,400 per year
Experience: 3+ years of experience administering and supporting Genesys Cloud CX in a production environment.
Working hours: 40 hours per week
Posting language: English
Posted: Oct 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

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The Genesys Cloud Access Management supports the design, implementation, administration, and optimization of the Genesys contact center platform in support of the Humana Military organization. This role contributes to the development and execution of contact center and customer experience strategies while ensuring seamless integration with existing IT and telecommunications infrastructure. Work assignments are varied and frequently require the interpretation of business and technical requirements, independent judgment, and the determination of appropriate solutions.

This Genesys Cloud Access Management position supports Humana Military's customer engagement and contact center technologies by administering, securing, and optimizing the Genesys Cloud platform with a primary focus on access management, user lifecycle administration, and platform governance. The associate is responsible for provisioning and deprovisioning user accounts, managing roles, permissions, groups, queues, and authentication controls, and ensuring compliance with organizational security and regulatory requirements.

This role partners closely with business, operations, security, and technology teams to ensure associates have appropriate access to Genesys resources while maintaining the integrity, security, and performance of the platform. The Genesys Engineer 2 supports identity and access management processes, audits, reporting, and remediation activities, and assists with implementing role-based access controls, single sign-on integrations, and governance best practices.

In addition to access administration responsibilities, the associate contributes to the ongoing maintenance, enhancement, and support of Genesys Cloud solutions that enable service excellence for military members, providers, and internal associates. Work assignments are varied and frequently require interpretation of business and technical requirements, independent judgment, and the determination of appropriate courses of action to resolve complex issues, improve operational efficiency, and support Humana Military's strategic objectives.

Key Responsibilities

Administer and govern access within the Genesys Cloud platform.
Manage user provisioning, deprovisioning, role assignments, and permission sets.
Perform periodic access reviews, audits, and compliance reporting.
Support integration with Identity and Access Management (IAM) solutions, including SSO and MFA.
Maintain queue, division, group, and organizational access structures.
Troubleshoot and resolve access-related issues impacting agents, supervisors, and administrators.
Collaborate with Security, Compliance, and Operational teams to enforce access governance standards.
Support Genesys platform enhancements, upgrades, and operational initiatives.
Document access management processes, standards, and technical procedures.
Ensure platform security and adherence to Humana and Humana Military policies and controls.

Use your skills to make an impact

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Telecommunications, Cybersecurity, or a related field, or equivalent combination of education and experience.
3+ years of experience administering and supporting Genesys Cloud CX in a production environment.
Experience managing user provisioning and deprovisioning, roles, permissions, groups, queues, and division-based access controls within Genesys Cloud.
Knowledge of Identity and Access Management (IAM) concepts, including role-based access control (RBAC), least-privilege principles, single sign-on (SSO), and multi-factor authentication (MFA).
Experience troubleshooting and resolving user access, authentication, and authorization issues.
Strong analytical, problem-solving, and communication skills with the ability to work independently and manage multiple priorities.
Experience partnering with business, operations, security, and technology teams to support access governance and compliance requirements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Our Department of Defense contract requires U.S. citizenship for this position

Preferred Qualifications

Master's degree in Computer Science, Information Systems, Cybersecurity, or a related field.
Genesys Cloud CX certifications (Administrator, Professional, or equivalent).
Experience supporting access governance, audit readiness, and compliance activities in a regulated healthcare, government, or military-support environment.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-01-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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Jobs in the United States