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Added 1 min ago
VN
Operations Superintendent - Wastewater Treatment Facility
Veolia North America
Agawam, MA
- $90,000 to $100,000 USD / year
…sets production schedules and coordinates a diversified sludge management program for delivery of residual solids products to multiple disposal…
Added 1 min ago
Engineer V
General Atomics
Acton, MA
Supports technical leadership on product design, development, and improvement projects in concert with Program Management.
Added 1 min ago
Sourcing Agent, Gas & Building Services (Hybrid Schedule)
Eversource Energy
Westwood, MA
Demonstrated project management and leadership skills, including the ability to manage conflict and encourage collaboration.
Added 1 min ago
Senior Engineering Section Manager - X-BAT & Advanced Design Engineering
GE Aerospace
Lynn, MA
Leads others to find creative solutions within complex manufacturing processes with technical variety and/or interdependent production cycles. Employs sophisticated operational/product…
Added 1 min ago
GA
Program Leader - Military Controls Engineering
GE Aerospace
Lynn, MA
- $149,500 to $198,950 USD / year
Represent the controls community in customer discussions, Technical Reviews, CIP and Program Management Reviews providing guidance and direction on best path forward to customer options.
Added 1 min ago
Software Developer
MIT Lincoln Laboratory
Lexington, MA
…state-of-the-art technology solutions and engage in many steps of a program lifecycle with increasing independence and responsibility. As an Associate Staff member, you will contribute…
Added 1 min ago
Defense & Intel (D&I) - Mechanical Engineering Internship
Trinzic
Lexington, MA
KBR is seeking highly motivated and talented students to join our Defense & Intel Internship Program for Summer 2027. This internship offers hands-on experience, professional development,…
Added 2 mins ago
Senior Geothermal Consultant Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
Black & Veatch has an exciting opportunitywithin ourInfrastructure Advisory Technical Delivery Team. The Geothermal Senior Consultant serves as a hands-on technical lead supporting…
Added 2 mins ago
Northeast Tunnels Regional Practice Lead Job Details | Black & Veatch Family of Companies
Black & Veatch
Burlington, MA
This role will also function as technical specialist and business leader supporting project and pursuit teams on heavy civil projects. With minimal supervision, apply advanced engineering…
Added 2 mins ago
Residential Services Director - Quaboag Valley Homes Program
State of Massachusetts
Worcester, MA
Added 2 mins ago
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Oracle Health- Integration Architect
Oracle
Boston, MA
- $71,200 to $166,100 USD / year
· At least 1 years of healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT…
Added 2 mins ago
Supervising Administrative Assistant - Training Department
State of Massachusetts
Boston, MA
Added 2 mins ago
Confluent - Senior Product Manager, Monetization (Billing Platform & Marketplaces)
IBM
Boston, MA · LOWELL, MA
Ship billing features end to end, such as add-on and subscription management in the Confluent Cloud console: write the PRD, get the design approved, secure prioritization, deliver with…
Added 2 mins ago
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Senior Technical Program Manager
Akamai Technologies, Inc.
Boston, MA
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 2 mins ago
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Program Manager, EBMS
CBRE
Boston, MA
- $105,000 to $115,000 USD / year
Proficiency with project/program managementtracking software (e.g. SmartSheets, Asana, QuickSight (Power BI), MS Project,etc)
Added 2 mins ago
Senior Project Site Manager
GE Vernova
Boston, MA
Decision-making and analysis: Uses judgment to solve moderately complex problems in operational/product management, manufacturing, technology, or engineering. Takes a fresh perspective on…
Added 2 mins ago
Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Boston, MA · Lynn, MA
The Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance will provide enterprise leadership, technical expertise, and continuous improvement across hazardous waste…
Added 2 mins ago
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Senior Sales Executive - Building Automation Service
Siemens
Boston, MA
- $73,756 to $126,439 USD / year
…similar commercial industry (such as HVAC or mechanical) OR technical experience in a customer-facing role (such as project management, engineering, or technician) within the building…
Added 2 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Boston, MA · Lynn, MA
Ability to document, plan, market, and execute programs. Established project management skills.
Added 2 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Boston, MA
This job provides end-to-end management, delivery and support to new and existing Risk Adjustment Programs. The incumbent will deliver value to the Health Plan, and its beneficiaries…
Added 2 mins ago
VN
Digital Content Senior Communication Specialist
Veolia North America
Boston, MA
- $97,000 to $121,000 USD / year
…leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy…
Added 2 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Boston, MA
Experience with project management and driving complex projects by prioritizing competing demands based on impact, deadlines, and stakeholder needs
Added 2 mins ago
Mobile Medical Assistant/Phlebotomist-Per Diem In-Home Services
IQVIA
Boston, MA
Implement the program processes within potential sites such as honorary contracts, management protocol, search criteria, clinical pathway, feedback mechanisms and customer satisfaction…
Added 2 mins ago
Senior Proposal Manager
Maximus
Boston, MA
Manages project teams and provides technical guidance and strategy to employees, colleagues and/or customers
Added 2 mins ago
Network Operations Engineer
Meta
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…our operational fleet. Your objective will be to understand technical drivers for the business and organize strategies to ensure operational supportability meets those needs. Additionally,…

Closed listing

Humana

Channel Development Lead

Carson City, NV, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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