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Added 6 mins ago
MS
Sales Associate
Madewell Stores Madewell, Inc.
Lexington, KY
- $13.5 to $15.52 USD / hour
As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and…
Added 6 mins ago
MS
Sales Associate
Madewell Stores Madewell, Inc.
Minnetonka, MN
- $13.5 to $15.52 USD / hour
As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and…
Added 8 mins ago
CH
Professional Billing/Payroll Specialist with RCM experience needed
Curantis Home Care LLC
York, PA
- $15 to $23 USD / hour
Communicate effectively with management, internal staff, payors, and platform support teams when necessary
Added 9 mins ago
BR
Online Sales Support (Order Processing)
Burkett Restaurant Equipment
Perrysburg, OH
- $33,280 to $37,440 USD / year
…customer has a great experience? We’re looking for an Online Sales Support associate to join our team and play an important role in building strong, lasting customer…
Added 18 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
Fort Lauderdale, FL
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in…
Added 18 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
DICKSON CITY, PA
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in…
Added 21 mins ago
TC
Seasonal Part Time Retail Associate
TJX Companies
Kennesaw, GA
- $13.25 to $13.75 USD / hour
- Part-time
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 21 mins ago
TC
Sales associate
TJX Companies
Exton, PA
- $13.75 to $14.25 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 21 mins ago
TC
Seasonal Early Morning Merchandiser
TJX Companies
Kennesaw, GA
- $13.25 to $13.75 USD / hour
…maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in…
Added 21 mins ago
UO
A&S Rotational Specialist
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…Job Rotation Program and is designed to provide generalist support to academic departments and the Office of the Dean within the College of Arts and Sciences. This position supports key…
Added 21 mins ago
UO
Information Technology (IT) Support Specialist
University of Colorado Denver
Boulder, CO
- $62,400 to $70,000 USD / year
…workflows, reduce manual effort, create transparency, and increase operational efficiency. The position reports to the Associate Director, Organizational Effectiveness in OCG and RIO, and…
Added 22 mins ago
VI
Lead Analytics & Insights Associate
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
In this role, you will provide custom analytics and insights support to Vizient clients using Vizient tools and data. You will lead client engagements and projects, conduct analyses to…
Added 24 mins ago
Retail Contingent
Tapestry, Inc.
North Conway, NH
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and…
Added 26 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Stanwood, WA
Support daily operational routines and task execution.
Added 26 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Elizabeth City, NC
Support daily operational routines and task execution.
Added 26 mins ago
Sales Specialist
Petco Animal Supplies Stores, Inc.
Wadsworth, OH
Support store leadership with operational tasks and special projects.
Added 26 mins ago
Sales Associate
Petco Animal Supplies Stores, Inc.
North Little Rock, AR
Support daily operational routines and task execution.
Added 30 mins ago
BP
Associate Director, Media Planning
Bully Pulpit International
Remote, United States
- $100,000 to $110,000 USD / year
In this position as an Associate Director, Media Planning, you will act as a core contributor to team priorities, effectively communicating the strategic value and "why" behind specific…
Added 31 mins ago
Early Childhood Extended Day & After Care Support 1- 6 PM
Brooklyn Waldorf School
Brooklyn, NY
COMPENSATION: Hourly rate to be determined based on whether the role is classified as Assistant I, Associate I, or Associate II, consistent with relevant experience and qualifications.
Added 34 mins ago
Front End Entry Level
Albertsons Companies
PEARLAND, TX · Pearland, TX
Store Support Awareness: Assisting with bagging, cart retrieval, stocking, and general front‑end upkeep
Added 40 mins ago
PT Sales Associate
LOVESAC COMPANY
St George, UT
As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remark able results, and helping people design products that fit their lifestyle and space. You’re…
Added 40 mins ago
RF
Customer Service Associate
Royal Farms
Greenville, NC
- $13 to $19 USD / hour
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused…
Added 43 mins ago
Studio Golf Instructor
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Knoxville, TN
…plans, and track student progress. The role includes maintaining operational standards in all assigned areas, promoting products and services, and utilizing technology to enhance lessons. A…
Added 43 mins ago
Retail Sales Associate - Golf Clubs
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Austin, TX
Reporting to the Sales and Service Manager, a Hard Goods Associate is responsible for engaging Customers in the Hard Goods areas, including Simulators, Putting Green, Club Repair, and…
Added 43 mins ago
Retail Golf Services Associate
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Scottsdale, AZ
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations…

Humana

Channel Development Lead

Nashville, TN, United States

$115,200 - $158,400 per year

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Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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