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Added 1 min ago
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Associate Princpial, Business Development - Enterprise Technology
TELUS Digital
Remote, United States
- $132,000 to $165,000 USD / year
The Associate Principal, Business Development - Enterprise Technology role focuses on winning net-new clients for our Enterprise Technology services, spanning managed services and…
Added 2 mins ago
Senior Consultant, Management Consulting
Publicis Groupe Holdings B.V
New York, NY · Chicago, IL
Supervise and mentor Associate Consultants and Senior Consultants; as we are a small team, developing others is an essential part of the job
Added 2 mins ago
Open Rank-Senior Statistical Data Analyst
University of South Florida
Tampa, FL
Candidates are sought for a Senior Statistical Data Analyst professional open-rank faculty position at the Morsani College of Medicine (MCOM) Department of Medical Education (DME) -…
Added 3 mins ago
UG
Senior Provider Engagement Specialist
UnitedHealth Group
Knoxville, TN
- $72,800 to $130,000 USD / year
…information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements effective…
Added 3 mins ago
UG
Senior Provider Engagement Specialist
UnitedHealth Group
Nashville, TN
- $72,800 to $130,000 USD / year
…information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements effective…
Added 4 mins ago
UG
Senior Provider Engagement Specialist
UnitedHealth Group
Chattanooga, TN
- $72,800 to $130,000 USD / year
…information and models. In partnership with the local Client Services Associate Director and/or Director, the Senior Provider Engagement Specialist develops and implements effective…
Added 4 mins ago
UG
Senior Data Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global…
Added 6 mins ago
Sr Revenue Cycle Analyst
Children's Minnesota
Remote, United States
The Senior Revenue Cycle Analyst provides support to the revenue management department as a knowledge expert on revenue cycle processes and technology solutions. The position participates…
Added 6 mins ago
Senior Project Manager
Evidence in Motion
San Antonio, TX
The Senior Project Manager serves as a key departmental leader, translating strategic priorities into actionable project management practices, overseeing standardized workflows and…
Added 7 mins ago
Associate Registrar
Missouri State University
MO
The Associate Registrar is part of the leadership team for the Office of the Registrar and is responsible and accountable for planning, coordination, and oversight of major functions in the…
Added 7 mins ago
Vice Dean, Academic Affairs - School of Nursing
UTMB
Galveston, TX
Must understand and have experience with the following: the educational process; faculty development; faculty governance; student admission and matriculation; curriculum planning and…
Added 7 mins ago
Network Administrator (iPERMS)
Chenega Advanced Solutions and Intelligence Services, LLC
Fort Carson, CO
…business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS)…
Added 8 mins ago
Regional Vice President - Insurance (Texas, New Mexico, Louisiana)
RiverSource Distributors
Remote, United States
Partner closely with an internal wholesaling associate to develop and execute territory business plans that achieve regional sales objectives.
Added 8 mins ago
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Adoption Consultant (IC2)
Oracle
United States
- $25.48 to $63.65 USD / hour
The Strategic Analytics & Adoption team is seeking a motivated and collaborative Senior Associate Adoption Consultant to support healthcare organizations in maximizing the value of their…
Added 8 mins ago
Associate Director, Global Immunology & Cardiovascular Medical Communications (Rheumatology)
E.R. Squibb & Sons,L.L.C.
Princeton, NJ
Position reports to the Senior Director of Medical Communications within ICV Global Medical Affairs and is responsible for the strategy and execution of medical communication plans for…
Added 9 mins ago
Community Resource Center Specialist III (ONSITE- Palmdale Location)
L.A. Care Health Plan
Palmdale, CA
…relevant to the mission of L.A. Care and the CRCs; recommends to senior management in the development and implementation of work plans. Identifies and recommends what outreach activities to…
Added 9 mins ago
Associate Analytics Analyst
INTEGRA LIFESCIENCES SALES LLC
United States
The Junior Analyst partners closely with Senior Analysts and the Senior Manager to support compensation reporting, KPI tracking, and commercial performance analysis across the Tissue…
Added 10 mins ago
Senior Customer Service Representative
Biotage
Charlotte
Support onboarding, cross-training, and continued development of Customer Service Representatives by sharing process knowledge, demonstrating system workflows, reviewing work for accuracy,…
Added 10 mins ago
Assistant Director of Residential Life
University of Massachusetts
MA
…related to students’ sense of community, as well as leadership development, involvement and engagement of the residential community. The Assistant Director will supervise the Assistant…
Added 12 mins ago
Sr Site Reliability Engineer
State Employees' Credit Union
United States
The Senior Site Reliability Engineer mentors more junior SREs and coaches on process improvement opportunities. This role takes responsibility for support and stability of many…
Added 13 mins ago
A
Associate Director, Business Development & Acquisitions
AbbVie
North Chicago, IL
- $141,500 to $268,500 USD / year
The Associate Director will support AbbVie’s Licensing & Acquisitions strategy by identifying and evaluating external business opportunities from a technical, CMC, and operations…
Added 13 mins ago
CO
Contract Management Analyst- Extra Help/Temporary
City of Oxnard
Oxnard, CA
- $37.59 to $61.62 USD / hour
Associate’s degree (or 60 units working towards a Bachelor’s Degree) in business administration, finance, accounting, or a related field, and four (4) years of paraprofessional-level…
Added 13 mins ago
CO
Administrative Services Specialist, Senior
City of Oxnard
Oxnard, CA
- $28.32 to $43.32 USD / hour
The City of Oxnard's Public Works Department is seeking an experienced Administrative Services Specialist, Senior. The ideal candidate will demonstrate strong administrative, financial, and…
Added 14 mins ago
Senior Creative Specialist
Contec Inc.
Spartanburg, SC
The Senior Creative Specialist leads the development and delivery of creative content supporting Contec and its business units. This position translates business and marketing objectives…
Added 15 mins ago
Senior Applications Analyst
Bryan Health
Lincoln, NE
…specifications, and develops technology solutions to resolve application process challenges/problems. Frequently acts as a mentor, team leader or project manager and oversees the work tasks…

Closed listing

Humana

Channel Development Lead

Trenton, NJ, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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