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Added 8 mins ago
Staff Technol, Machinist (2nd Shift)
Edwards Lifesciences LLC
UT
Associate's degree or equivalent 13 years related experience Required in CNC and micromachining.
Added 8 mins ago
Staff Technol, Machinist (2nd Shift)
Edwards Lifesciences LLC
UT
Associate's degree or equivalent 13 years related experience Required in CNC and micromachining.
Added 8 mins ago
Staff Technol, Machinist (2nd Shift)
Edwards Lifesciences LLC
UT
Associate's degree or equivalent 13 years related experience Required in CNC and micromachining.
Added 8 mins ago
Staff Technol, Machinist (Weekend Shift)
Edwards Lifesciences LLC
UT
Associate's degree or equivalent 13 years related experience Required in CNC and micromachining.
Added 15 mins ago
Oracle Record to Report Lead
Accenture
Saint Louis, MO
+ Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out Record to Report solution offering powered by Oracle Cloud.
Added 24 mins ago
Principal, Product Service Engineer
Alcon Vision, LLC. Company
Lake Forest, CA
Help design the future of product support at Alcon. Bring your technical expertise and proven engineering project experience to shape how advanced surgical, diagnostic, visualization, and…
Added 40 mins ago
AWS Cloud Engineer IV
IGH ICW GROUP HOLDINGS, INC.
San Diego, CA
Partners with project management and other engineering teams in determining overall system solutions.
Added 41 mins ago
CO
Traffic Technology Systems Analyst (Information Tech Systems Spec) - Street Transportation Department
City of Phoenix
AZ
- $86,153.6 to $121,243.2 USD / year
…devices. Responsibilities include assigning work, overseeing project progression, coordinating training, managing schedules, supporting maintenance calls, and ensuring proper documentation…
Added 51 mins ago
LV
GIS Developer (Option to Underfill)
Las Vegas Valley Water District
United States
- $113,486 USD / year
NOTE: The hiring department may consider applicants at the Associate level. If this job class is used to fill the position, the successful candidate will be hired on at the following…
Added 51 mins ago
New Grad RN Residency
HCA Healthcare
Kissimmee, FL
Working collaboratively on an evidence-based practice project.
Added 51 mins ago
PeopleShores ATC - Business Architecture Associate – Columbus/Tampa - NAELFY27
Accenture
St. Petersburg, FL
As Tech Associate, you’ll work alongside experienced architects and developers to help design, configure, and test technology solutions that solve real business challenges for our clients.…
Added 58 mins ago
Power Generation Project Engineer (Electrical)
Pacific Gas And Electric Company
Auberry, CA
This is a journey-level Project Engineer job that requires mastery of the Associate level Project Engineer skills and duties and provides complete engineering & design, project management,…
Added 58 mins ago
Senior Director of Graduate Recruitment and Enrollment
Agnes Scott College
Decatur, GA
Reports to: : Associate Vice President and Dean of Graduate Studies
Added 1 hour ago
BT
Transit Maintenance Manager
Blacksburg, Town of (VA)
Blacksburg, VA
- $31.91 to $34.54 USD / hour
Plans for future vehicle replacements and upgrades; develops project descriptions, cost estimates, specifications, and other required information; monitors vehicle manufacturers and…
Added 1 hour ago
DO
WATER RESOURCES ENGINEERING ASSOCIATE (SPECIALIST)
Department of Water Resources
CA
- $7,492 to $9,379 USD / month
Duties: Under general direction of the Supervisor of the Operations Reporting Section, the Water Resources Engineering Associate (Specialist) is responsible for analyzing operation data of…
Added 1 hour ago
Sr. Administrative Business Partner
Baker Tilly Advisory Group, LP
United States
Light Project / Initiative Coordination: Track tasks, gather status updates, maintain project documentation, and coordinate workflows with cross-functional stakeholders.
Added 1 hour ago
Land Analyst, Fee Acquisitions 1, 2, Senior
SRP
Tempe, AZ
Level I - Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
Added 1 hour ago
Treasury Analyst
SRP
Tempe, AZ
Level 1 – Associate: Requires up to two (2) years of relevant experience.
Added 1 hour ago
Regional Director of Physical Environment Safety
Jobgether
Remote, United States
Lead Physical Environment and associate safety programs within healthcare settings, ensuring compliance with applicable safety, regulatory, and environmental standards.
Added 1 hour ago
CO
Survey Technician
Commonwealth of Pennsylvania
Ebensburg, PA
- $46,827 to $70,592 USD / year
Field Documentation: Record review and verify field notes to support survey accuracy and project needs
Added 2 hours ago
Senior Learning Design Professional
Humana Insurance Company
Remote, United States
Partner and use consultative skills to assess project scope and conduct needs analysis with stakeholders.
Added 2 hours ago
Financial Analytics Lead
Humana Inc.
Remote, United States
…build, modify, validate, and analyze financial models used to project risk-score-driven revenue and evaluate program performance. The role requires translating evolving business…
Added 2 hours ago
Coach, Financial Literacy, Student Financial Aid
Dallas College
United States
Experience participating in or supporting change initiatives including knowledge and skill in process improvement, project planning, conflict resolution, team building, customer service,…
Added 2 hours ago
SA
Associate Maintenance Programs Consultant - DMX
Southwest Airlines Co.
Dallas, TX
- $81,200 to $90,200 USD / year
The Associate MX Programs Consultant supports the Strategy and Initiatives Team by serving as a subject matter expert for MX Programs and Technical Data Management. They’ll partner with…
Added 2 hours ago
Associate Director, Staffing and Development
Cornerstone Research US
NY · Chicago, IL · Boston, MA · San Francisco, CA · Washington, DC · Los Angeles, CA
The Associate Director, Staffing and Development, oversees all aspects of project staffing and related professional development for the Finance practice area. This position is critical to…

Humana

Channel Development Lead

Raleigh, NC, United States

$115,200 - $158,400 per year

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Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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