Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
Develops and executes implementation strategy consistent with client expectations; ensures strategy is administered in accordance with all performance guarantee arrangements.
Added 2 mins ago
Cloud Engineer
Maximus
Charleston, WV
Research, design, develop, run tests, and evaluate systems supporting cloud implementation and integration with cloud service providers, applying principles and techniques of computer…
Added 7 mins ago
Renewal and Reporting Analyst
CVS Health
Remote, United States
Develops and executes implementation strategy consistent with client expectations; ensures strategy is administered in accordance with all performance guarantee arrangements.
Added 7 mins ago
Health System Specialist - Associate Group Practice Manager
Veterans Affairs, Veterans Health Administration
Omaha, NE
Added 7 mins ago
Cloud Engineer
Maximus
Lincoln, NE
Research, design, develop, run tests, and evaluate systems supporting cloud implementation and integration with cloud service providers, applying principles and techniques of computer…
Added 13 mins ago
Patient Services Intermediate
University of Michigan
Ann Arbor, MI
Associate or bachelor's degree or equivalent combination of education and experience.
Added 35 mins ago
Trade Account Associate Director
Vertex Pharmaceuticals Incorporated
Boston, MA
The Trade Account Associate Director (TAAD) is responsible for leading strategic account management and executing Vertex's U.S. trade and distribution strategy across assigned channel…
Added 44 mins ago
Sr. Planning Coordinator
City of New York
New York City, NY
…strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety,…
Added 44 mins ago
Operations Manager
City of New York
New York City, NY
- Monitor and ensure the Associate Youth Development Specialist coordinate all the activities and services to youth on a work tour including education, recreation, medical, and social…
Added 44 mins ago
Input Operator
City of New York
New York City, NY
…workflows, and communicate with supervisors to ensure uniform implementation and…
Added 44 mins ago
Director of Travel Services
City of New York
New York City, NY
…planning, vendor management, fiscal accountability, policy implementation, and traveler support…
Added 44 mins ago
Associate Commissioner of Operations
City of New York
Queens, NY
The NYC Department of Correction (DOC) seeks a qualified candidate to serve as Associate Commissioner of Operations, that will create and oversee a new project management unit focused on…
Added 45 mins ago
CO
Assistant Civil Engineer
City of Sacramento
Sacramento, CA
- $38.76 to $54.55 USD / hour
…review, technical investigation, and construction of projects, or implementation of environmental regulatory programs in the areas of traffic, transportation, water resources or structural…
Added 58 mins ago
District Planning Engineer (Civil Engineer IV)
State of Massachusetts
Lenox, MA
…of Transportation Planning (Boston HQ) to track status and implementation of Federal earmarks for various projects. * Confers with District Project Development Engineer and District Highway…
Added 58 mins ago
IT Senior Solution Architect - AMI/Metering (Hybrid)
Eversource Energy
Westwood, MA
…designs, coordinate across architectural domains, and guide implementation into production and operational environments. They help shape the Architectural Runway to enable future…
Added 59 mins ago
Associate Scientist - Downstream Process Development
Lilly
Boston, MA
…development strategies, platform development initiatives, technology implementation, and multi-functional…
Added 59 mins ago
Customer Solutions Strategy Consultant
IBM
Boston, MA
As an Associate Partner within Customer Transformation, you will lead the design and delivery of modern customer service and contact center transformations, combining deep technology and…
Added 59 mins ago
Research Data Specialist - Lymphoma
Dana-Farber Cancer Institute
BOSTON, MA
Assisting research teams with the development, testing and implementation of Case Reports Forms for PI-Initiated clinical trials.
Added 59 mins ago
Associate, Portfolio Company Management
Manulife
Boston, MA
The Associate, Portfolio Company Management supports the Farmland Plus strategy by working closely with the Senior Director of Portfolio Company Management and portfolio company leadership…
Added 1 hour ago
Client Integration Specialist
Zelis Healthcare, LLC
Boston, MA
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 1 hour ago
MG
Program Coordinator
Massachusetts General Hospital
Charlestown, MA
- $22.22 to $31.71 USD / hour
…departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and…
Added 1 hour ago
Plant Smart Factory Lead
ZF
Gray Court, SC
Lead the design, development, and implementation of software and automation solutions to enhance data analytics capabilities and overall plant performance.
Added 1 hour ago
EC
Associate Production Supervisor
Eaton Corporation
Sumter, SC
- $71,000 to $105,000 USD / year
Eaton’s ES AMER ARS division is currently seeking a Associate Production Supervisor.
Added 1 hour ago
Financial Advisor
Edward Jones
Moscow, ID
…with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their…
Added 1 hour ago
Housing Services Lead- Boise 23rd
Terry Reilly Health Services
Boise, ID

Humana

Channel Development Lead

Saint Paul, MN, United States

$115,200 - $158,400 per year

Apply About employer

Applications open in a new tab.

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Apply About employer

More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

Report this job