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Added 1 min ago
CG
Enterprise Strategy & Corporate Development Intern
Cboe Global Markets
Chicago, IL · NY
- $22 to $42 USD / hour
Financial Analysis: Build analytical frameworks and conduct financial analysis on business initiatives including business case development.
Added 1 min ago
Senior Manager - Leadership Development
Penske
Reading, PA
Facilitate leadership development programs and modules to the standard of the program design, utilizing master facilitation skills to meet participants where they are, foster dialogue, find…
Added 3 mins ago
Board Certified Behavior Analyst (BCBA) - Clinical Director- Waterford Lakes, FL
BlueSprig
Orlando, FL
Our Waterford Lakes center’s clinical leadership team brings years of experience serving children and families in the local community. At BlueSprig, many of our clinicians have grown their…
Added 4 mins ago
Project Specialist
Fresenius Kabi USA, LLC
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…execution of key initiatives. This role partners with executive leadership and cross-functional teams to plan, coordinate, and execute internal and external communications, organizational…
Added 5 mins ago
CHIEF ENGINEER
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Dallas, TX
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Added 6 mins ago
CH
Advanced Practice Provider NP/PA
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- $41.85 to $90.13 USD / hour
…commitment to a healthy work environment through Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional…
Added 7 mins ago
Director of Outpatient Services - Bronx
Argus Community Inc
Bronx, NY
The Director provides integrated clinical and operational leadership for Argus Community’s Outpatient Services in the Bronx. Current programs under this portfolio include the Elizabeth L.…
Added 7 mins ago
Coordinator, AR & Invoicing
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…collaborative applicant for U.S. Department of Housing and Urban Development Continuum of Care grants and State of Washington Department of Commerce Encampment Resolution Program funding.…
Added 7 mins ago
Pet Groomer & Salon Trainer
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Added 7 mins ago
Pet Groomer & Salon Trainer
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Lafayette, LA
…and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development…
Added 12 mins ago
Associate DevOps Developer
The Boeing Company
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The SI&WS GMSE division creates the next generation products and services for the BDS business unit. We work with both commercial and proprietary customers in the development of the…
Added 12 mins ago
Open-Rank Tenure-System Faculty Position in Bioengineering
The University Of Texas At Dallas
TX
…related field is required prior to employment. Applicants for an Associate or Full Professor appointment should have a track record of research productivity and teaching effectiveness…
Added 12 mins ago
MU
Store Manager
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- $19 to $30 USD / hour
…managing labor, optimizing inventory, and promoting our membership program to foster customer loyalty. As well as inspiring their team, cultivating a positive store atmosphere, and driving…
Added 12 mins ago
Human Resources - Human Resources Director OSL
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Added 12 mins ago
Specialty Representative/Senior Specialty Representative -Primary Care -Woodbury, NJ
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Added 12 mins ago
Programs Sr Manager
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…wellness, retirement, and work/life benefits that include career development and recognition programs.If who we are and what we do resonates with you, we invite you to join our…
Added 13 mins ago
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Strong project management skills; leadership at a program level; determines approach and ensures consistency and directs development of others when opportunities arise; ability to engage…
Added 13 mins ago
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Associate Director - GenAI Solution Architect
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- $140,000 to $160,000 USD / year
Strong stakeholder leadership and the ability to translate business requirements into scalable technical solutions.
Added 13 mins ago
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Sr. Manager - Benefits Operations
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- $99,600 to $185,800 USD / year
…of the team's scope, priorities, responsibilities and each associate's development plan. You'll also participate in task forces, strategic initiatives, stretch assignments, and…
Added 13 mins ago
Associate Director, Marketing Excellence
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Added 13 mins ago
Sales Training Representative - January & June 2027 - Johnson & Johnson MedTech - Orthopaedics
J&J Family of Companies
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Career Advancement: Upon successful Program completion, step into a Clinical Sales Specialist or Sales Associate role, paving the way for sales leadership opportunities within Johnson &…
Added 14 mins ago
MM
Endpoint Support Specialist
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- $26.15 to $29.74 USD / hour
…academics with therapeutic intervention and pre-vocational skill development. Our Adult Services Program includes five licensed community residences/group homes and two adult learning…
Added 15 mins ago
Behavioral Health Associate (BHA)
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We are seeking a Behavioral Health Associate (BHA) to join our team.
Added 15 mins ago
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Behavioral Health Associate Day Shift - Part Time
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- Part-time
We are seeking a Behavioral Health Associate (BHA) to join our team.
Added 16 mins ago
Palliative Director of Clinical Services
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…(DCSI). Palliative Director of Clinical Services (DCS) is a leadership role responsible for modeling and promoting the core values of Compassus, including Compassion, Integrity, Excellence,…

Closed listing

Humana

Channel Development Lead

Atlanta, GA, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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