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Added 1 min ago
Project Manager External Manufacturing, Drug Product
Regeneron Pharmaceuticals, Inc (USA)
United States
…for people with serious diseases. We are seeking to fill a Project Manager position to join our External Manufacturing Drug Product team. Using strong project management experience and…
Added 3 mins ago
W
Associate Broker - Large & Complex Casualty
WTW
Los Angeles, CA
- $65,000 to $85,000 USD / year
Insurance broker’s P&C license required – If not held, must obtain within 3 months of employment
Added 4 mins ago
Sr. Manager IT Clinical Systems Solutions
RadNet
UNAVAILABLE, MD · UNAVAILABLE, TX · UNAVAILABLE, CA · UNAVAILABLE, ID · UNAVAILABLE, AZ · UNAVAILABLE, OR · UNAVAILABLE, OK · UNAVAILABLE, NY · UNAVAILABLE, DE · UNAVAILABLE, FL
To Ensure Success In This Role, You Must Have:
Added 6 mins ago
Pharmacist - Clinical/Ops
OhioHealth Corporation
United States
projects or project steps within a broader project or have accountability for
Added 12 mins ago
Supervisor, Production DC Anthony -1st Shift
Hill Phoenix, Inc.
South Chesterfield, VA · Richmond, VA
Ensure timely response to operational issues impacting customer expectations and project cycle time performance.
Added 14 mins ago
W
Associate Broker - Large & Complex Casualty
WTW
Los Angeles, CA
- $65,000 to $85,000 USD / year
Insurance broker’s P&C license required – If not held, must obtain within 3 months of employment
Added 14 mins ago
Commissioning Punchlist Coordinator
VoltaGrid, LLC
Abilene, TX
High school diploma or equivalent required. An associate or bachelor’s degree in Electrical or Mechanical Engineering Technology, Construction Management, or a related field is preferred.…
Added 19 mins ago
Imaging Services Manager
Team Member Services
United States
Must have excellent interpersonal, communication, and organizational skills
Added 24 mins ago
Senior Clinical Research Associate
Alexion Pharmaceuticals Inc Company
Tampa, FL · Tallahassee, FL · Miami, FL · Orlando, FL · Chicago, IL
The Senior Clinical Research Associate (Sr. CRA) has local responsibility for the delivery of the studies at allocated sites and is an active participant in the local study team(s). The Sr.…
Added 25 mins ago
Controls Technician, AWS DC Acquisition & Construction - VAR
Amazon Data Services, Inc.
New Albany, OH
…Engineering Operations (DCEO), who rely on you to keep Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) healthy and operational. On a given day, you are the…
Added 45 mins ago
Ops Distribution Scheduler
PPL Corporation
Lock Haven, PA
Communicates with customers on plan and expectations for completion of PES (non-large project) work.
Added 50 mins ago
Substation Engineering Manager/Associate Manager
Enercon Services, Inc.
Lake Mary, FL · Tampa, FL · Palm Beach Gardens, FL
…relationships, lead strategic growth, and ensure high-quality, on-time project delivery. From business development to technical excellence, this is your chance to help shape the future and…
Added 50 mins ago
Substation P&C Engineering Manager
Enercon Services, Inc.
Lake Mary, FL · Tampa, FL · Palm Beach Gardens, FL
…relationships, lead strategic growth, and ensure high-quality, on-time project delivery. From business development to technical excellence, this is your chance to help shape the future and…
Added 1 hour ago
Associate Director, Clinical Operations
Bridge Bio Oncology Therapeutics
Remote, United States
We are seeking an Associate Director, Clinical Operations to lead execution of BBOT’s clinical trials across all phases, with a focus on early-phase oncology. Reporting to the Director of…
Added 1 hour ago
Site Management Associate I
PSI CRO
King of Prussia, PA
Serves as the primary sites’ contact point for vendors, study supplies, and access management
Added 1 hour ago
Senior Clinical Research Associate
AstraZeneca
Wilmington, DE · Wilmington
The Senior Clinical Research Associate (Sr. CRA) has local responsibility for the delivery of the studies at allocated sites and is an active participant in the local study team(s). The Sr.…
Added 1 hour ago
Practice Administrator - Teleneurohospital Medicine - Remote - Nationwide
Vituity
Sacramento, CA
Project management as needed of the practice operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program,…
Added 1 hour ago
Associate Manager, Organizational Change Management and Portfolio Operations
SC Johnson
Racine, WI
The Associate Manager, Organizational Change Management and Portfolio Operations will play a key role in driving organizational change management (OCM), effective communications, and…
Added 1 hour ago
GA
AI Implementation Specialist (2-Year Position)
Gordon and Betty Moore Foundation
Palo Alto, CA
- $100,000 to $150,000 USD / year
Some project management and technology solutioning experience, including identification of business requirements and their translation to technical requirements.
Added 1 hour ago
Associate Director - US & Global Rare Disease Market Engagement - DHH
Merck Sharp & Dohme LLC
PA
Effective organizational and project management skills to work effectively across the organization and manage a team of business analysts and data scientists efficiently and effectively.
Added 1 hour ago
Data and Analytics Technical Manager
RSM US LLP
United States
…in data, analytics, and AI as well as leading technical and project…
Added 1 hour ago
AQRM-SOQM Sr Associate
RSM US LLP
United States
The Office of Risk Management (ORM) supports the implementation of programs, policies, and practices to manage the risk of RSM US LLP. Audit Quality & Risk Management (AQRM) within ORM, is…
Added 1 hour ago
H
Senior Developer Tools Evangelist
HP
Palo Alto
- $147,050 to $230,850 USD / year
Demonstrates process improvement and project management experience, preferably with the implementation of large projects.
Added 1 hour ago
Value Analysis Manager - Supply Assurance
Vizient
Chicago · Nashville · Irving · Charlotte · Centennial
…Leveraging data analytics, Value Analysis methodologies, program management tools, and evidence-based clinical literature, the Value Analysis Manager partners with clinical, strategic…
Added 2 hours ago
Surgical Supply Coordinator
Adventist Health
Glendale, CA
…ensure patient safety. Trains hospital staff on proper inventory management practices. Stays updated on industry best practices and participate in relevant training as needed. Trains new…

Humana

Channel Development Lead

Topeka, KS, United States

$115,200 - $158,400 per year

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Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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Work requirements

Jobs in the United States