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Added 4 mins ago
Manager Manufacturing - Thousand Oaks CA
Military Spouse Jobs & VetJobs
United States
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission - to serve patients living with serious illnesses - drives all that we do.
Added 4 mins ago
High Voltage/Medium Voltage Technician (HV/MV) - Illinois
ACT Power Services
Remote, United States
…and systems. This is a hands-on role that plays a critical part in ensuring the safe and efficient operation of a solar power plant’s…
Added 7 mins ago
Post-Doc Research Associate
University of North Carolina- Chapel Hill
Chapel Hill, NC · NC
The Post-Doc Research Associate will be involved with biomedical research, including experimental design and performance, data analysis, assist with manuscript and publications. Infectious…
Added 8 mins ago
Director, Digital Shelf (Walmart Retail Analytics & Platform Solutions)
VML
Rogers, AR · Chicago, IL · Kansas City, MO
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media…
Added 9 mins ago
Facilities Coordinator
Colonial Pipeline Company
Alpharetta, GA
Are you intrigued by the thought of being part of revolutionizing the energy industry and a new era in the pipeline industry? Do you want to be a part of a company that is obsessed with…
Added 9 mins ago
Clinical Trial Material (Kitting) Third Shift Supervisor
IQVIA
Marietta, GA
Lead daily clinical trial material kitting operations in a regulated, high-volume production environment, ensuring on-time delivery, quality compliance, and strong team performance. Partner…
Added 10 mins ago
A
Epic Certified ClinDoc and Stork Senior Analyst
Accenture
Atlanta, GA
- $70,350 to $150,400 USD / year
…input into high level functional specifications.5. Work with project managers, architects, business analysts and other team members to define metrics and performance goals for the…
Added 10 mins ago
A
Engineering Systems - Dassault 3DExperience Solution Architect
Accenture
Atlanta, GA
- $94,400 to $293,800 USD / year
Gather and analyze data and develop architectural requirements at project level.
Added 10 mins ago
Learning Technology Manager
Accenture
Atlanta, GA
Your project portfolio spans learning technology strategy roadmaps, ecosystem advisory, vendor selection, and full-cycle platform implementation. You understand what it takes to move from…
Added 10 mins ago
Director, Corporate Strategy
Humana
Atlanta, GA
Day-to-day responsibilities will include ownership of project delivery and leadership of teams conducting industry analysis, financial modeling, market and competitive research, and…
Added 10 mins ago
Customer Experience Manager- EdTech
Accenture
Atlanta, GA
…skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like cloud, AI, data, programming, and cybersecurity. We partner with…
Added 10 mins ago
Senior Business Intelligence Engineer
Humana
Atlanta, GA
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 10 mins ago
Channel Development Lead
Humana
Atlanta, GA
…implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or…
Added 10 mins ago
Innosight Consulting Senior Associate, Strategy & Operations
Huron Consulting Group
Atlanta, GA
Innosight is seeking a Senior Associate to join our Strategy & Operations consulting team. Senior Associates play a critical role in driving client impact by owning significant workstreams,…
Added 11 mins ago
BC
Associate Project Estimator
Bechtel Corporation
Reston, VA
- $78,000 to $132,600 USD / year
Demonstrates inclusive leadership and teamwork as an associate project or discipline estimator. Values diverse perspectives from teammates.
Added 11 mins ago
Electrical Estimator
Bechtel Corporation
Reston, VA
Demonstrates inclusive leadership and teamwork as an associate project or discipline estimator. Values diverse perspectives from teammates.
Added 11 mins ago
Labor Relations Administrator
Bechtel Corporation
Reston, VA
The project is a 1.3 GW simple-cycle power generation facility located in Millersport, Ohio, being constructed adjacent to a hyperscale data center campus. The facility includes multiple…
Added 16 mins ago
BH
Accounting Assistant | Accounts Receivable & Collections
Bordner Home Improvement
Raytown, MO
- $22 to $27 USD / hour
The opportunity to be part of a winning team that takes pride in doing things the right way
Added 17 mins ago
Rehabilitation & Treatment Coordinator, Child & Family Services
Behavioral Health System Baltimore
Baltimore, MD
This position reports to the Associate Director, Child & Family Services and is a full time position working in a hybrid work environment in Baltimore, MD. BHSB will consider for employment…
Added 25 mins ago
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Sales Floor Dept Supervisor - Flooring-Decor
Lowes
Howell, NJ
- $24 to $25 USD / hour
…exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental…
Added 25 mins ago
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Full Time - Sales Specialist - Cabinets - Day
Lowes
Cincinnati, OH
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond…
Added 25 mins ago
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Full Time - Merchandising Service Associate - Day
Lowes
East Point, GA
- Full-time
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond…
Added 26 mins ago
Senior Client Solutions Analyst
MDX Medical, LLC
United States
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 26 mins ago
Office Manager
Zelis Healthcare, LLC
United States
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 27 mins ago
Workforce Planning - Data Scientist - Senior Associate
JPMC page
Wilmington, DE · Plano, TX · Columbus, OH
As a Data Scientist Associate Senior within the Consumer and Community Banking in Workforce Planning (WFP) you will solve complex, data-intensive, and often unstructured business problems…

Closed listing

Humana

Channel Development Lead

Topeka, KS, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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