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Added 1 min ago
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Sales Development Representative - Financial Services
NielsenIQ
Darien, CT
- $41,500 to $65,000 USD / year
We are seeking a motivated and customer-focused Sales Development Associate to support our sales and client relationship efforts. This role is ideal for an early-career professional…
Added 1 min ago
AS
LEAD DIRECT SUPPORT PROFESSIONAL
Apis Services Inc
Philadelphia, PA
- $19 USD / hour
At Resources for Human Development, we believe every person deserves safety, dignity, and the opportunity to build a more stable future.
Added 3 mins ago
Pre-Visit Specialist I - Call Center *Hybrid*
Augusta Health Brand
Fishersville, VA
At Augusta Health, your work matters - and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our…
Added 3 mins ago
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Assistant Property Manager (Benning Heights)
WinnCompanies
Washington, DC
- $26 to $29 USD / hour
In this role, you will support the Property Manager in the day-to-day property management operations of the community, including leasing, resident relations, rent collections, accounts…
Added 4 mins ago
WA
Airside Experience Associate - HNL
Working at Signature Aviation
Honolulu, HI
- $18.06 to $22.58 USD / hour
As an Airside Experience Associate, you play a hands-on role in delivering safe, efficient, and guest-focused service within the private aviation environment. Your support helps keep…
Added 5 mins ago
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Associate Director, Customer Engagement and Injector Training
AbbVie
Irvine, CA
- $141,500 to $268,500 USD / year
The Associate Director, Customer Engagement and Injector Training, is responsible for shaping and executing the customer engagement and injector education strategy for Chronic Migraine.…
Added 7 mins ago
Lead Service Associate M-F 2:30pm-11pm
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Branch Sales Associate
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Branch Sales Associate - HVAC Products | Carrier Enterprise
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MANAGER, TCHP-RN
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Evaluates effectiveness of unit operations, quality and level of care.
Added 9 mins ago
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Associate Project Estimator
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Reston, VA
- $78,000 to $132,600 USD / year
…from initial planning and investment, through start-up and…
Added 9 mins ago
Electrical Estimator
Bechtel
Reston, VA
…from initial planning and investment, through start-up and…
Added 9 mins ago
Labor Relations Administrator
Bechtel
Reston, VA
…from initial planning and investment, through start-up and…
Added 10 mins ago
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Shipping and Receiving Associate / Material Handler
Express Employment Professionals
Westfield, IN
- $20 USD / hour
We have been asked by a client moving their warehouse operations to Westfield, IN to help them find a Shipping and Receiving Associate / Material Handler. In this role, you will help…
Added 10 mins ago
Bill of Material Analyst
Lightera
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…assimilate information from Process Engineering, Research and Development (R&D), Product Line Management (PLM), Production Control, Purchasing, Operations, Information Technology (IT),…
Added 11 mins ago
Associate Director Systems - Office of Financial Aid and Scholarships - UTK
University of Tennessee
Knoxville, TN
The Associate Director oversees the Banner Financial Aid module and integrated technologies, Department of Education systems, and other third-party solutions, and leverages them to reduce…
Added 11 mins ago
Director of the Bureau of Business Research
East Carolina University
NC
The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit…
Added 12 mins ago
Financial Aid Technical Assistant & Administrative Support
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The Financial Aid Specialist supports the daily operations of the Student Services Department by providing comprehensive financial aid processing and student support services to current and…
Added 13 mins ago
Warehouse Associate-2nd Shift
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The Warehouse Associate performs a variety of warehouse tasks to ensure operations are efficient and meet daily goals.
Added 15 mins ago
Fresh Cut Produce Clerk
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KENNEWICK, WA · Kennewick, WA
Leaders invested in your training, career growth & development
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Pharmacy Technician
Albertsons Companies
HUNTLEY, IL · Huntley, IL
…workflows, maintaining compliance, and assisting with daily operations, the work stays steady making it a good fit for someone who values accuracy, structure, and attention to detail in a…
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Home Shopping Manager
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ROUND ROCK, TX · Round Rock, TX
…Shopping Department Manager, you will lead daily fulfillment operations, ensure accurate and timely order completion, and support strong customer satisfaction while driving digital sales…
Added 15 mins ago
Deli Manager
Albertsons Companies
AUSTIN, TX · Austin, TX
…performance. As a Deli Department Manager, you will oversee daily deli operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a…
Added 15 mins ago
Produce Manager
Albertsons Companies
HOUSTON, TX · Houston, TX
…Produce Department Manager, you will oversee daily produce operations, ensure high standards for freshness and presentation, and drive sales through strong merchandising and inventory…
Added 15 mins ago
Bakery Manager
Albertsons Companies
HURST, TX · Hurst, TX
Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
Added 15 mins ago
Assistant Grocery Manager
Albertsons Companies
GARLAND, TX · Garland, TX
The Assistant Grocery Manager supports the Grocery Manager in overseeing the daily operations of the Grocery Department. This position assists with driving sales, maintaining appropriate…

Closed listing

Humana

Channel Development Lead

Salem, OR, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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