Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
Associate Product Manager - Intelligent Speed
Global IID Parent LLC
Grapevine, TX
The Associate Product Manager will support the daily operations, development, and growth of the Speed Aware Intelligent Speed Assist (ISA) program. This position will assist with project…
Added 11 mins ago
Senior Embedded Software Engineer
Lynx Software Technologies, Inc.
Denver, CO
…primes, and commercial space partners. We specialize in the development, integration, test, and deployment of safety & mission-critical software systems that power next-generation aircraft,…
Added 14 mins ago
Nurse Practitioner or Physician Assistant
Neighborhood Health
Alexandria, VA
May be assigned to various project lead roles to advance the development of the department and support ad hoc needs.
Added 15 mins ago
Scrum Master
Infosys
United States
⦁ A knack for translating complex requirements into actionable development tasks.
Added 17 mins ago
FE
Analytics Intern (Summer 2027) - Rialto, CA
Federal Express Corporation
Bloomington, CA
- $25 to $30 USD / hour
Under close supervision, the successful candidate may assist with the following: project management, project planning, process mapping, data analysis, workflow documentation, learning…
Added 19 mins ago
Technical Business Requirements Analyst
Voyager Technologies, Inc.
Pittsburgh, PA
…prototyping. By making workflows and concepts visible before development, the role helps manufacturing users, IT, and engineering align on the right problem, the right interaction model,…
Added 19 mins ago
Technical Business Requirements Analyst
Voyager Technologies, Inc.
Folsom, CA
…prototyping. By making workflows and concepts visible before development, the role helps manufacturing users, IT, and engineering align on the right problem, the right interaction model,…
Added 21 mins ago
Clinical Program Analyst
Default - MMO
Cleveland, OH
Supports project team during design, development, and QA testing by clarifying requirements questions and assisting customers/end users with UAT (User Acceptance Testing).
Added 29 mins ago
RF
Manufacturing Engineer
Rhino Foods Inc
Burlington, VT
- $80,000 to $98,000 USD / year
…with our broader community, with a strong focus on enhancing employee satisfaction and fostering community engagement. Join us on our journey not only to create exceptional food but also to…
Added 33 mins ago
Payroll and HR Operations Specialist
Enclave Companies, LLC
St Louis Park, MN · West Fargo, ND
…estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial…
Added 36 mins ago
FC
Small Business Navigator
Frederick County Government
Frederick, MD
- $91,314.33 to $155,234.36 USD / year
This position serves as the lead coordinator and project manager for Division of Planning and Permitting, overseeing planning, development review, zoning, permitting and inspection…
Added 40 mins ago
Software Engineer, Roku
NBC Universal
Universal City, CA
…review discipline, and refactoring as a habit rather than a…
Added 40 mins ago
A
Translation Coordinator
Actalent
South San Francisco, CA
- $50 to $53 USD / hour
Job Title: Translation Project CoordinatorJob Description
Added 41 mins ago
A
Engineering Technician (Instrumentation)
Actalent
Fremont, CA
- $38 to $47 USD / hour
Support testing activities, including vehicle preparation, instrumentation, and post-test tear-down according to workflow priorities.
Added 41 mins ago
New Employee Onboarding Manager
CACI
Arlington, VA · Arlington
The New Employee Onboarding (NEO) Manager oversees the end‑to‑end scheduling, coordination, and delivery of new employee IT hardware within the NCR. This position leads and manages a team…
Added 41 mins ago
Software Product Manager IV
Applied Materials
Santa Clara, CA
…role partners closely with solution architects, application development leads, and lab operations leadership, and chairs the product governance body to ensure alignment, prioritization, and…
Added 43 mins ago
C
Senior Fund Accounting Controller
CBRE
Los Angeles, CA
- $140,000 to $160,000 USD / year
· May coordinate and assign tasks to coworkers within a project.
Added 43 mins ago
Lead System Engineer
EPAM Systems
Los Angeles, CA
…mentoring team members, and maintaining reliable follow-through on project…
Added 45 mins ago
Portfolio Operations Leader, Senior Manager
Booz Allen Hamilton_United States
McLean, VA
Ability to design, build, and operationalize AI-enabled workflow automation or agentic systems, including leading engineering and deployment work rather than only selecting vendors or…
Added 50 mins ago
Technical Business Requirements Analyst
Voyager Technologies, Inc.
Houston, TX
…prototyping. By making workflows and concepts visible before development, the role helps manufacturing users, IT, and engineering align on the right problem, the right interaction model,…
Added 54 mins ago
Junior.Net Developer
Credigy
Norcross, GA
1–3 years of professional software development experience, including internships or equivalent project experience.
Added 1 hour ago
RH
CareSync Core Team Lead
Rome Health
Rome, NY
- $50,000 to $80,000 USD / year
Identify workflow gaps and collaborate with project teams to determine appropriate solutions.
Added 1 hour ago
Continuous Quality Improvement Intern
Family Service Association - Fall River
Fall River, MA
…improvement, data management, organizational effectiveness, workforce development, and Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives. The CQI intern will work alongside…
Added 1 hour ago
Senior Systems Programmer/Analyst
BlueCross and BlueShield of South Carolina
Remote, United States
…requested changes are possible, review system capabilities, workflow, and scheduling…
Added 1 hour ago
Real Estate Program Manager
Nokia
United States
Lead the development of the lab consolidation and relocation program strategy, ensuring alignment with corporate real estate objectives, business priorities, lab optimization initiatives,…

Closed listing

Humana

Channel Development Lead

Albany, NY, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

Report this job