Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Assistant Nurse Manager Med Surg Tele Days
AdventHealth
Palm Coast, FL
Lead quality improvement initiatives by analyzing data, identifying areas for improvement, and implementing strategies to enhance patient care and operational efficiency.
Added just now
HM
Slag Plant Manager
Heidelberg Materials US, Inc.
Cape Canaveral, FL
- $139,100 to $185,460 USD / year
Leads plant safety program to ensure a safe working environment. Ensures all company safety policies are implemented and followed.
Added just now
Labor and Delivery RN
AdventHealth
Riverview, FL
Participate in quality improvement initiatives to enhance patient care and outcomes.
Added just now
Senior Financial Analyst
AdventHealth
Altamonte Springs, FL
…financial models and Return on Investment analyses for cost and quality improvement projects and programs. Builds strong relationships with leadership, customers, and peers, communicating…
Added just now
Director of Housekeeping - Signia by Hilton Diplomat Beach Resort
Hilton
Hollywood, FL
Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
Added just now
Account Executive Uniform - Sales
Vestis Services
Pompano Beach, FL
Developing a customer base by utilizing a systematic business development process to identify new prospects, and cultivate relationships using product materials and cold calling to sell…
Added just now
Patient Aligned Care Team (PACT) Staff Nurse
Veterans Affairs, Veterans Health Administration
Cape Coral, FL
Added just now
Sr Specialist, Structural Analyst Mechanical Engineer (Space Systems)
L3Harris
Palm Bay, FL
…Mission Systems segment. In this role, you will provide technical leadership across multidisciplinary teams, performing structural and mechanical analysis on complex mechanical systems and…
Added just now
SB
Site General Manager
Spartronics Brooksville LLC
Brooksville, FL
- $170,000 to $210,000 USD / year
Lead Site Operations: Provide strategic and operational leadership across Manufacturing, Engineering, Quality, Supply Chain, Finance, HR, and Program Management.
Added just now
Environmental Services Department Manager
Healthcare Services Group, Inc.
TOPEKA, KS
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
Added just now
Cook
Healthcare Services Group, Inc.
CINCINNATI, OH
Ensure food quality, taste, and presentation meet HCSG standards.
Added just now
Nurse Manager South Bradenton Freestanding ED
HCA Healthcare
Bradenton, FL
We are seeking an Emergency Nurse Manager. You will provide leadership and expertise to ensure all patients receive high quality, efficient care in our Emergency Department. We are an…
Added just now
IT Software Development Advisor Sr
Sedgwick
Boca Raton, FL
PRIMARY PURPOSE : To lead a team in the design, development, maintenance, testing and debugging of software; to formulate/define system scope and objectives for assigned projects; to devise…
Added just now
Ambulatory Care Nurse (FGP) - Boca Raton, Florida
NYU Langone Medical Center
Boca Raton, FL
…Ambulatory Care Nurse will participate in site and organizational quality and performance improvement activities, collect patient healthcare data systematically using appropriate assessment…
Added just now
Assistant Nurse Manager
AdventHealth
Kissimmee, FL
Lead quality improvement initiatives by analyzing data, identifying areas for improvement, and implementing strategies to enhance patient care and operational efficiency.
Added just now
Wellness Coordinator - Westminster Palms
Westminster Palms
St. Petersburg, FL
We are currently searching for a Wellness Coordinator to work at our Life Plan Community. This role is responsible for the overall community fitness program.
Added just now
SB Shop Manager
Accelerated Brands
Lancaster, SC
…according to the Strickland Brothers Way. This role combines team leadership, operational execution, and business management to deliver fast, friendly, and reliable service to our…
Added 1 min ago
Staff Electro-Optics Infrared (EO/IR) Engineer
Northrop Grumman
Melbourne, FL
…problems. The successful engineer will contribute to the overall development of EO/IR sensor subsystems, including Concept Development, Technology Trade Studies, Requirements Development…
Added 1 min ago
Staff Systems Engineer - Radar Systems
Northrop Grumman
Melbourne, FL
…decisions and recommendations that have an impact on new business, program performance, design, development, and mission operations. The selected candidate will collaborate across the…
Added 1 min ago
DINING SERVICES DIRECTOR
Compass Group, North America
Melbourne, FL
…constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client,…
Added 1 min ago
Division Lead Critical Care Advanced Practice Provider
HCA Healthcare
Gainesville, FL
Evidence of quality project management and leadership experience highly desired
Added 1 min ago
SA
(Sr.) Aquarist, Aquarium Sustainability
Shedd Aquarium
Chicago, IL
- $26 to $35 USD / hour
…determined based on demonstrated experience, scope of past work, leadership, and ability to independently manage complex creative…
Added 1 min ago
RN MICU or CVICU Nights Available
AdventHealth
Ocala, FL
…salary increases of up to 20%* through our Clinical Ladder Program based on experience, professional development, and achievement of advancement…
Added 1 min ago
Lead Surg Tech
HCA Healthcare
Ocala, FL
As a Lead Surgical Technologist, you’ll take on a vital leadership role in the OR, guiding your team and ensuring patients receive the safest, most advanced surgical care. Working alongside…
Added 1 min ago
Nurse Practitioner (NP)
CVS Health
Naples, FL
…opportunity to deliver affordable, accessible comprehensive high-quality care that meets the needs of our patients, their families, and our communities. You’ll be empowered to provide…

Closed listing

Humana

Channel Development Lead

Columbia, SC, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

Report this job