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Added 1 min ago
Salon Manager
Regis Corporate Career Site
Irving, TX
Supercuts is one of the industry’s most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path…
Added 3 mins ago
Production Planner II
General Dynamics Ordnance & Tactical Systems
Wilkes-Barre, PA
…segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are…
Added 4 mins ago
Bakery Clerk
Albertsons Companies
BURLESON, TX · Burleson, TX
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 6 mins ago
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Retail Stocking Team Supervisor - Full-Time
Burlington
Indian Land, SC
- $15.5 to $17.5 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 6 mins ago
ES
Assistant Store Manager
Extra Space Storage
Indian Land, SC
- $16 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 6 mins ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Indian Land, SC
- $13.5 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 6 mins ago
Assistant Store Manager
Extra Space Storage
Boiling Springs, SC
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 6 mins ago
W
Sanitation Manager
Walmart
WELLFORD, SC
- $65,500 to $98,000 USD / year
…adaptability and promotes continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring and assigning duties Provides recognition…
Added 6 mins ago
Production Associate
Perdue Farms, Inc.
Dillon, SC
Join our team as a Production Associate and be part of the team that brings quality products to customers every day. In this role, you will support essential production and distribution…
Added 6 mins ago
Branch Operations Associate Manager Surfwood Plaza
Wells Fargo
NORTH MYRTLE BEACH, SC
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and…
Added 6 mins ago
Assistant Store Manager
Extra Space Storage
Mt Pleasant, SC
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 6 mins ago
EC
Infrastructure Specialist
Eaton Corporation
Greenwood, SC
- $84,000 to $123,000 USD / year
Network Infrastructure: Troubleshoot LAN/WAN, OT environments, and assist with network security operations.
Added 7 mins ago
CE
Preschool Lead Teacher
Cadence Education
Summerville, SC
- $16.27 to $19.27 USD / hour
…dedicated educators. If you’re passionate about early childhood development and have experience in childcare, daycare, or preschool education, we’d love to meet…
Added 7 mins ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Spartanburg, SC
- $14 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 7 mins ago
DIR, DINING SERVICES SR - CHARLESTON, SC
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The Sr. Director of Dining Services is responsible for overseeing the day to day Foodservice operations. You will manage and lead a team of employees, and also be responsible for managing…
Added 7 mins ago
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Retail Stocking Team Supervisor - Full-Time
Burlington
Greenville, SC
- $15 to $17 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 7 mins ago
CAD Designer
ManpowerGroup
Greenville, SC
…Designer I , you will be part of the Engineering and Manufacturing Operations Department supporting Engineers, Manufacturing Leaders, and Operational Teams . The ideal candidate will have…
Added 7 mins ago
Channel Development Lead
Humana
Columbia, SC
…initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience…
Added 18 mins ago
CO
Airport Operations and Maintenance Technician
City of Loveland
Loveland, CO
- $25.42 to $34.32 USD / hour
Under the direction of the Airport Operations Manager, we’re looking for a safety‑focused, hands‑on Airport Operations & Maintenance Technician who thrives in a dynamic environment. This…
Added 18 mins ago
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Supervisor Supply Chain Operations
UCHealth
Longmont, CO
- $31.61 to $47.41 USD / hour
Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures and protocols.
Added 18 mins ago
PT
IT Support Technician III 37770231
PDS Tech Commercial
Englewood, CO
- $42.75 to $42.76 USD / hour
…network issues, you'll play a vital role in keeping business operations running…
Added 19 mins ago
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Practice Manager - Ken Caryl
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Littleton, CO
- $67,013 to $96,797 USD / year
…etc.), including direct supervisory experience (includes hiring, associate development,…
Added 19 mins ago
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Charge Nurse - CCMF (Inpatient)
Denver Health
Denver, CO
- $39.6 to $63.54 USD / hour
…Director, Watson Caring Science Institute." Essential Functions : - Operations ManagementOversee department/unit for assigned shift employing clinical and managerial skills to care for…
Added 20 mins ago
EG
Technical Specialist, Audio Visual (Audio, A1) (Part Time Casual) - South Florida Labor Pool
Encore Global
Davie, FL
- Part-time
…utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned…
Added 22 mins ago
Call Center & Relations, Supervisor
Acentra Health, LLC
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Responsible for the day-to-day leadership, performance, development, and operational oversight of an assigned call center team. This position ensures representatives consistently meet…

Closed listing

Humana

Channel Development Lead

Lansing, MI, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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