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Added 1 min ago
GC
Deputy Associate General Counsel
General Counsel
Location Negotiable After Selection
- $151,661 to $228,000 USD / year
The Deputy Associate General Counsel (Legal Operations) serves in the Department of Veterans Affairs, Office of the General Counsel, Washington, DC, and leads a district legal office…
Added 1 min ago
VH
Registered Nurse - Informaticist
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
Lead health information technology system optimization and enterprise data management.
Added 1 min ago
VH
Program Specialist
Veterans Health Administration
Honolulu, HI
- $64,438 to $83,774 USD / year
…to the ADPCS/NE, Deputy Medical Center Director (DMCD), and Associate Director (AD). The incumbent independently coordinates administrative operations, manages cross-organizational…
Added 4 mins ago
VH
Home Telehealth Case Manager Registered Nurse
Veterans Health Administration
Albuquerque, NM
- $75,834 to $136,857 USD / year
…establishes a comprehensive plan of care. Triages and assesses all data received from HT patients such as vital signs, reported symptoms and question responses. Identifies and intervenes…
Added 7 mins ago
BO
Business Technician
Bureau of Indian Education
Houck, AZ
- $15 to $38 USD / hour
Business Technician is responsible for providing a variety of technical and clerical services in support of school operations and positions may have a specialty (e.g., finance, human…
Added 7 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Murfreesboro, TN · Nashville, TN
- $50,168 to $65,219 USD / year
…provider (MD, NP, PA), registered nurse care manager, clinical associate (LPN or medical assistant/health technician) and AMSA. The Advanced MSA is responsible for assistance to Veterans…
Added 10 mins ago
FL
Contract Compliance Specialist
Federal Law Enforcement Training Centers
North Charleston, SC
- $61,722 to $97,087 USD / year
…and mission. This position is located in the Office of the Associate Director for Training Ops, Training Management Operations Directorate, Office of Charleston Operations, Charleston…
Added 12 mins ago
VH
Registered Nurse (Informaticist)
Veterans Health Administration
Fort Harrison, MT
- $82,571 to $147,191 USD / year
…health information technology system optimization, enterprise data management, business architecture management, partnership management, requirements…
Added 12 mins ago
VH
Medical Technician - Phlebotomy
Veterans Health Administration
Fort Worth, TX
- $44,533 to $57,896 USD / year
SUBSTITUTION OF EDUCATION: Successfully completed (a) an associate-degree course of study of which the 2nd year of the 2-year program included successful completion of a training course of…
Added 15 mins ago
Cybersecurity Engineer
Visa U.S.A. Inc.
Austin, TX
Write and maintain scripts and automations that use identity and cloud APIs and SDKs to extract access data, produce reports and automate recurring checks.
Added 20 mins ago
VH
Registered Nurse
Veterans Health Administration
Goldsboro, NC
- $87,200 to $145,373 USD / year
…Manager, Licensed Practical Nurse, Health Technician, and Clerical Associate) and supports the work of the expanded team (Pharmacist, Social Worker, Home Telehealth RN, Psychologist, and…
Added 21 mins ago
Associate Director - HSE Management Systems
Eli Lilly and Company
United States
Associate Director – HSE Management Systems, GFD
Added 29 mins ago
J
Operational Risk, Senior Associate
Jobgether
Remote, United States
- $123,000 to $141,375 USD / year
…steps. Our partner is looking for an Operational Risk, Senior Associate based in the United…
Added 54 mins ago
N
Operator Associate
Novolex
Frankfort, IL
- $19.73 to $22.04 USD / hour
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These…
Added 56 mins ago
Operational Finance Associate
Miller Electric Company
Jacksonville, FL
Operational Finance Associate – Join the Miller Team
Added 59 mins ago
J
Sr. Clinical Operations Lead
Jobgether
Remote, United States
- $86,000 to $143,000 USD / year
At least 3 years of hands-on Clinical Research Associate experience and 2 years in a Clinical Operations Lead role or equivalent clinical operations leadership position.
Added 1 hour ago
CO
Web Content Coordinator
City of Gresham
Gresham, OR
- $38.89 to $49.68 USD / hour
…system administration, cybersecurity, business applications, data management, telecommunications, technical support and technology planning. We work to keep the City’s technology secure,…
Added 1 hour ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Under direction of the appropriate administrator, the Associate Director, Fiscal Services is responsible for all areas related to District-wide accounting and financial reporting, and…
Added 1 hour ago
Channel Marketing Coordinator
Jobgether
Remote, United States
…objectives. The role combines project coordination, marketing operations, competitive analysis, and retail merchandising support. You will help transform market and assortment data into…
Added 1 hour ago
Administrative Coordinator
Habitat For Humanity Of The
BALTIMORE, MD
…environment, executive leadership activities, Board of Directors operations, and organizational administrative…
Added 1 hour ago
WW
Associate Engineer - Infrastructure & Integrations Support
World Wide Technology
Maryland Heights, MO
- $73,200 to $91,500 USD / year
We are seeking a motivated Associate Engineer to support enterprise infrastructure, integration applications, and automation initiatives. The ideal candidate will have hands-on experience…
Added 1 hour ago
Marketing Operations Associate
Aikido Security
Chicago, IL
We’re looking for a Marketing Operations Associate who wants to learn how a B2B SaaS growth engine really works.
Added 2 hours ago
Senior Manager, Sales Operations - Data Analysis - Revenue Assurance
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Manager, Sales Operations – Data Analysis – Revenue Assurance based in the United…
Added 2 hours ago
Sr Associate Quality Control I
Amgen Inc.
NC
Supporting all operations of the Bioassay lab including the ordering of supplies, maintaining of equipment and lab spaces.
Added 2 hours ago
Quality Control Team Lead - 2nd shift
Amgen Inc.
NC
Supporting all operations of the Bioassay lab including the ordering of supplies, maintaining of equipment and lab spaces.

Closed listing

Humana

Channel Development Lead

Dover, DE, United States

$115,200 - $158,400 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $115,200 - $158,400 per year
Working hours: 40 hours per week
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Channel Development Lead defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Channel Development Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops key performance indicators to improve sales performance, optimize operational efficiency, and support market growth and retention initiatives. The ideal candidate combines strong strategic thinking with exceptional execution skills, thriving in fast-paced environments where urgency, accountability, and results are critical.

This position serves as a trusted advisor to business leaders and executives, providing actionable insights, identifying operational risks and process gaps, and driving cross-functional initiatives from concept through implementation. The Channel Development Lead must possess strong project management capabilities, executive-level communication skills, and experience supporting complex call center or sales operations environments.

The successful candidate will demonstrate the ability to proactively anticipate challenges, establish clear tracking mechanisms, drive stakeholder accountability, and execute against aggressive timelines while managing multiple competing priorities.

Key Responsibilities

Own strategic initiatives and complex projects from planning through execution, utilizing strong project management methodologies, governance, and tracking processes.
Develop and maintain project plans, roadmaps, milestones, risk logs, and executive-level status reporting to ensure transparency and accountability.
Identify process inefficiencies, operational gaps, and business risks through data analysis, stakeholder engagement, and workflow assessments.
Lead process improvement initiatives that enhance member experience, agent efficiency, sales effectiveness, and operational performance.
Translate business strategies into executable programs, timelines, implementation plans, and measurable outcomes.
Operate effectively in a fast-paced environment where priorities shift rapidly and business needs often require accelerated delivery and immediate action.
Serve as a trusted partner to executive leadership by providing concise, proactive communication, strategic recommendations, and clear visibility into risks, dependencies, and progress.
Collaborate across Operations, Sales, Marketing, Finance, Technology, and external partners to align priorities and drive successful execution of business initiatives.
Leverage call center and sales operations expertise to identify opportunities for operational improvements, workflow optimization, capacity planning, and performance enhancement.
Anticipate issues before they become problems by proactively identifying risks, developing mitigation plans, and escalating concerns appropriately.
Connect information across multiple programs, initiatives, and stakeholders to provide holistic business insights and recommendations.
Facilitate productive meetings that drive decisions, establish ownership, and produce actionable next steps.
Develop executive-ready communications, presentations, and reporting that effectively translate complex operational concepts into meaningful business outcomes.
Use independent judgment to evaluate complex situations, determine the best course of action, and execute with minimal supervision.

Use your skills to make an impact

Required Qualifications

3+ years of experience in call center, contact center, sales operations, customer service operations, or a related operational environment.
Experience managing multiple concurrent, high-priority projects or initiatives with competing deadlines and stakeholders.
3+ years of experience leading cross-functional initiatives involving business transformation, operational readiness, process improvement, or program delivery.
Experience communicating project updates, recommendations, risks, and business outcomes to senior leaders or executive stakeholders.
Experience analyzing operational data to identify trends, root causes, performance gaps, and process improvement opportunities.
Experience independently identifying and resolving complex operational issues in a fast-paced, cross-functional environment.
Experience influencing cross-functional stakeholders and driving initiatives to completion without direct reporting authority.

Preferred Qualifications

PMP certification or 4+ years of advanced project or program management experience.
4+ years of sales experience within the healthcare or health solutions industry.
4+ years of technical experience supporting business operations, systems, platforms, or technology-enabled initiatives.
2+ years of experience working with telephony, IVR, CRM applications, or related contact center technologies.

Additional information

This position will require you to work in Eastern Standard Time (EST) hours.

This position may require travel up to 4 times year.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-03-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

About employer

More about this job

Skills

Sales
Strategic planning
Decision making
Project management
Communication skills
Data analysis
Stakeholder management
Workflow
Process improvement
Presentation skills
Reporting
Customer service
PMP
Program management

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