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Added 2 mins ago
TL
Experienced Preschool Infant Teacher
The Learning Experience - Manvel, TX
Manvel, TX
- $15 to $19 USD / hour
State-of-the-Art Classrooms: Our immersive classroom setting utilizes the latest technology, materials, and resources to allow children to "learn, play, and grow.”
Added 3 mins ago
MRI Technologist
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Gain experience with top-of-the-line tracers, AI software, and scanning technology
Added 11 mins ago
Associate Project Automation Spec II
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The Associate Project Automation Specialist II provides local project support for, MasterPlant™ or other project automation technology used. These technical specialists provide end user…
Added 13 mins ago
GP
Biomedical Equipment Technician 1
GE Precision Healthcare LLC
Remote, United States
- $66,560 to $99,840 USD / year
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into…
Added 14 mins ago
LF
Sr. Client Service Associate
LPL Financial Corp
United States
- $30.11 to $50.21 USD / hour
As a Senior Registered Client Service Associate for INC Advisors in Paramus, NJ, you will provide comprehensive administrative and operational support within the financial advisor’s…
Added 14 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
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- $19.5 to $20 USD / hour
…interaction. This team excels in a high-traffic environment where technology constantly evolves, and customer needs change. Whether you're educating, demonstrating, or recommending…
Added 14 mins ago
TU
Mobile Associate, Store-in-Store, Retail Sales
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- $19.5 to $20 USD / hour
…connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at…
Added 14 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
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- $20 to $20.5 USD / hour
…interaction. This team excels in a high-traffic environment where technology constantly evolves, and customer needs change. Whether you're educating, demonstrating, or recommending…
Added 14 mins ago
TU
Mobile Associate - Retail Sales
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- $20 to $21.5 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 14 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
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Fresno, CA
- $18 to $20 USD / hour
…interaction. This team excels in a high-traffic environment where technology constantly evolves, and customer needs change. Whether you're educating, demonstrating, or recommending…
Added 14 mins ago
TU
Mobile Associate - Retail Sales, Bilingual
T-Mobile USA, Inc.
Pittsburg, CA
- $20 to $20.5 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building proficiency in customer…
Added 14 mins ago
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Sacramento, CA
- $19.5 to $20 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 14 mins ago
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Sacramento, CA
- $19.5 to $20 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
Added 15 mins ago
Patient Financial Access Specialist
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Trumbull, CT
…Facilitator functions and responsibilities as well as provides support with complex scheduling in more than one outpatient service area. Utilizing effective communication and effective use…
Added 15 mins ago
Clinical Imaging Analyst I
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…enterprise wide collaboration of multiple departments necessary to support medical device integration and patient safety initiatives. Responsible for investigating end user, application,…
Added 15 mins ago
DH Office Associate
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NEW HAVEN, CT
The Digestive Health Office Specialist is responsible for all the Digestive Health Office Associate functions and responsibilities as well as provides support with complex scheduling in…
Added 15 mins ago
DH Office Specialist
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The Digestive Health Office Specialist is responsible for all the Digestive Health Office Associate functions and responsibilities as well as provides support with complex scheduling in…
Added 18 mins ago
O
Senior SQL Data Engineer
OpenDataJobs
Remote, United States
- $150,000 to $170,000 USD / year
Our clients describe our support as “absolutely excellent” and our people as “instrumental to organization’s success.” Winner of the United Nations COP27 Datathon, our work has earned all…
Added 18 mins ago
O
SQL Data Engineer
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Remote, United States
- $120,000 to $140,000 USD / year
Our clients describe our support as “absolutely excellent” and our people as “instrumental to organization’s success.” Winner of the United Nations COP27 Datathon, our work has earned all…
Added 18 mins ago
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Associate DevSecOps Engineer (Python, CI/CD)
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Remote, United States
- $80,000 to $95,000 USD / year
Our clients describe our support as “absolutely excellent” and our people as “instrumental to organization’s success.” Winner of the United Nations COP27 Datathon, our work has earned all…
Added 21 mins ago
FE
Virtual - Energy Auditor I
Franklin Energy Serv
Denver, CO
- $24 to $27 USD / hour
…and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate…
Added 22 mins ago
BI
Associate Operations Analyst
Broadridge Investor Comm Solutions Inc
Edgewood, NY
- $24 to $27 USD / hour
This role is considered hybrid, which means you’ll be assigned to our Edgewood, NY office and given the flexibility to work remotely 3 days per week
Added 23 mins ago
Associate Project Automation Spec II
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Aiken, SC
The Associate Project Automation Specialist II provides local project support for, MasterPlant™ or other project automation technology used. These technical specialists provide end user…
Added 28 mins ago
Commissioning Expert & Project Support
Nordex Group
West Branch, IA · Chicago, IL · Portland, OR
Valid driver's license required · Must possess a full valid driver's license and be insurable under our auto insurance policy
Added 28 mins ago
Commissioning Expert & Project Support
Nordex Group
Portland, OR · Chicago, IL · West Branch, IA
Valid driver's license required · Must possess a full valid driver's license and be insurable under our auto insurance policy

Closed listing

Humana

Care Management Support Assistant

Cheyenne, WY, United States

$40,000 - $52,300 per year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $40,000 - $52,300 per year
Experience: Minimum of 1 year of experience managing high-volume inbound and outbound calls
Working hours: 40 hours per week
Posting language: English
Posted: Aug 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Become a part of our caring community

As a Care Management Support Assistant, you will help members take the next step toward better health and well-being. You will do this by connecting with them over the phone, completing important non-clinical assessments, identifying barriers to care, and helping them access resources and benefits. We are looking for people who show compassion and document customer issues in detail, can work in a call center environment, and motivate themselves through work that directly supports members and care teams.

This is a remote position, and the assigned shift will be 11:30 AM–8:00 PM Eastern Standard Time.

Job Description

What You Will Do

Engage members by phone to encourage participation in care management programs.
Complete required assessments and questionnaires to help identify health risks, care needs, and opportunities for clinical team follow-up.
Assist members who need support scheduling doctor’s appointments or connecting with appropriate care resources.
Identify and help address barriers to preventive screenings, benefits, and health-related services so members can close gaps in care.
Support members in understanding, retaining, and accessing benefits that contribute to their overall health and well-being.
Manage both inbound and outbound calls in an auto-dialer environment while documenting member information.

What Success Looks Like

You create a positive member experience by treating each interaction with respect, patience, and professionalism
You demonstrate compassion, integrity, and sound judgment when supporting members with sensitive health-related needs
You listen to understand member needs, ask appropriate follow-up questions, and solve problems within established guidelines
You stay up to date with department guidelines and apply training, tools, and procedures in your daily work
You work independently, manage your time, and ask for guidance when clarification is needed
You remain flexible and focused while adapting to changing healthcare priorities, member needs, and business processes

Training and Schedule Expectations

Call center hours of operation are Monday-Friday between 8:00 am and 8:00 pm EST
The assigned shift for this opportunity will be: 11:30 am – 8:00 pm EST
During the first 2 weeks of training, hours will be 8:30 am to 5:00 pm EST
We consider attendance vital for your success; we will not allow any time off during the 2-week training period.
Management must approve time off during the first 90 days ahead of time.
We offer extended hours when needs arise. This could include occasional mandatory overtime to include evenings and weekends.

Use your skills to make an impact

Required Qualifications

Minimum of 1 year of experience managing high-volume inbound and outbound calls
Experience meeting documented productivity, quality, or service performance metrics
Experience navigating, documenting, and updating member or customer information across multiple applications, programs, and platforms
Experience using Microsoft Word, Excel, Teams, and Outlook to complete daily work tasks, manage communications, track information, and maintain accurate documentation
Ability to work a scheduled 8-hour shift, including a 30-minute lunch, between 11:30 AM and 8:00 PM EST as assigned

Additional Information

Travel:

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Text Prescreen : Shortly after submitting your application, you may receive both a text message and email requesting you to complete prescreen questions with either yes or no answers. The text message may arrive prior to the email. If you prefer to answer via computer or tablet, wait for the email.

Video Prescreen : If you are successful with the text prescreen, you will receive another communication to record a Video Prescreen. This is an online video activity using your phone, tablet, or computer; however, most candidates prefer using a computer or tablet.

Interviews : Some candidates will be invited to interview. If so, the recruiter will send an invitation through Hire Vue to schedule a day and time.

Offers: Finalists from the interview will be contacted by a recruiter to discuss the offer and benefits for the job

Note: Depending on the number of openings, the number of candidates who apply, and the schedules of interviewers and recruiters, this process may take several weeks or less; however, know that we are working hard to proceed as quickly as possible and to keep you informed.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Florida Background Screening Requirements: Notice for candidates applying to this position from a Florida work location, including Florida home-based work location. This position is subject to Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information about the screening process and requirements, visit: https://info.flclearinghouse.com.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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Jobs in the United States