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Added 1 min ago
BD
Customer Service Associate (USF Area, Tampa)
Bubble Down Car Wash
Tampa, FL
- $15 to $16 USD / hour
Flexible scheduling for part-time and full-time team members
Added 1 min ago
AS
Group Engagement Specialist - Schaumburg, IL or Remote
American Society of Anesthesiologists
Schaumburg, IL
- $65,000 to $77,000 USD / year
…experience and safety of patients in their care. You can be a part of this important work - join more than 160 change-makers, collaborators, and advocates as we continually work towards…
Added 1 min ago
Senior Director of Nursing Practice
Ascension
Remote, United States
Boundary span and collaborate with stakeholders, including clinical, operations, system, market, and local level leadership, to achieve organizational goals amenable to nursing practice.
Added 1 min ago
MU
Part-Time Shift Leader
MINISO USA
West Des Moines, IA
- $17 USD / hour
- Part-time
The Shift Leader plays a key role in assisting the Store Manager with daily store operations, training associates, and ensuring exceptional customer service. This role contributes to…
Added 2 mins ago
D
RMA Data Center Associate A Shift M-F 6am-230p
DSV
Lancaster, OH
- $21 USD / hour
Job Posting Title: RMA Data Center Associate A Shift M-F 6am-230p
Added 2 mins ago
D
Data Center Associate RMA( D shift Th-Sun 6am-4:30pm)
DSV
Lancaster, OH
- $21 USD / hour
Job Posting Title: Data Center Associate RMA( D shift Th-Sun 6am-4:30pm)
Added 2 mins ago
D
Data Center Associate - Dock - D-Shift Thu-Fri 6:00am-2:30PM Sat-Sun 6:00AM-6:30PM
DSV
New Albany, OH
- $21 to $23 USD / hour
Job Posting Title: Data Center Associate - Dock - D-Shift Thu-Fri 6:00am-2:30PM Sat-Sun 6:00AM-6:30PM
Added 2 mins ago
D
Data Center Associate - Dock B-Shift M-F 2:00pm-10:30PM
DSV
New Albany, OH
- $21 to $23 USD / hour
Job Posting Title: Data Center Associate - Dock B-Shift M-F 2:00pm-10:30PM
Added 3 mins ago
C
Retail Lead Store Associate
Curaleaf
1413 W North Ave Melrose Park, IL · Melrose Park, IL
- $19.5 to $21.5 USD / hour
As a Lead Store Associate, you'll be at the forefront of delivering exceptional experiences to our customers while guiding and inspiring your team. As a key player in our retail operations,…
Added 3 mins ago
Warehouse Associate
Suburban Automotive Services
Grand Rapids, MI
As a Warehouse Associate, you will support the day-to-day operations of the warehouse by performing both inbound and outbound activities. Responsibilities will vary based on daily…
Added 4 mins ago
Associate Director of Financial Aid
Point Park University
Pittsburgh, PA
POSITION: Associate Director of Financial Aid
Added 4 mins ago
AI
Customer Accounts Manager
Aaron's, Inc.
Suffolk, VA
- $15.5 to $16.25 USD / hour
Benefits vary based on full-time and part-time employment status.
Added 5 mins ago
NV
Sales Associate – Optical
National Vision
Blasdell, NY
- $16 to $19.97 USD / hour
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 6 mins ago
Network Administrator 3/4 - TS/SCI
SP - Orbital Space Systems
United States
…what others think is impossible. Our employees are not only part of history, they're making…
Added 6 mins ago
2027 - Associate Cyber Software Engineer - San Antonio TX
CORP-Corporate Office
United States
…what others think is impossible. Our employees are not only part of history, they're making…
Added 6 mins ago
Construction Lead Principal
AEP Service Corporation
Muncie, IN · Ft. Wayne, IN
…systems, including conductor stringing, sagging and tension operations, structure erection, substation equipment installation, and distribution activities such as pole setting, framing, and…
Added 7 mins ago
B
Integrated Media Planner
Basis
Remote, United States
- $61,010 to $76,000 USD / year
Cultivating strong internal relationships with associate media planners, ad operations, campaign analytics, and search and social media buyers.
Added 9 mins ago
Specialty Operations Pharmacy Technician
CenterWell Pharmacy, Inc.
Remote, United States
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 9 mins ago
Specialty operations Pharmacy Technician 2 Pharm ops
CenterWell Pharmacy, Inc.
Remote, United States
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 9 mins ago
Home Health Clinical Manager
Home Health Care Affiliates of Mississippi, Inc.
Columbus, MS
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
Added 9 mins ago
GI
Client Support Administrator
GD Information Technology, Inc.
United States
- $29.09 to $39.35 USD / hour
…you’ll be at the forefront of innovation and play a meaningful part in improving how agencies…
Added 9 mins ago
Network Manager II
GD Information Technology, Inc.
United States
…you’ll be at the forefront of innovation and play a meaningful part in improving how agencies…
Added 9 mins ago
Seasonal Associate - Famous Footwear
Famous Footwear
CEDAR FALLS, IA
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 9 mins ago
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Part-Time Sales Associate - Famous Footwear
Naturalizer
GROVE CITY, OH
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 9 mins ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
GROVE CITY, OH
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…

Humana

Associate Director - Site Reliability Engineering

Jefferson City, MO, United States

$142,300 - $195,700 per year

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Job details

Pay: $142,300 - $195,700 per year
Working hours: 40 hours per week
Posting language: English

Original job description

Summary

Become a part of our caring community

The Associate Director, Site Reliability Engineering leads the planning, design, and engineering of enterprise-level operational excellence, transformation and application onboarding across business and IT areas: Insurance and Data

The Associate Director, Site Reliability Engineering provides strategic and operational leadership within Application Reliability Operations Engineering (AROE) to ensure the reliability, availability, resiliency, and operational health of business-critical applications and platforms.

The role leads teams responsible for proactive application and platform support , including digital, enrollment, health, data, Contact Center, cloud infrastructure, and BPO/vendor-supported services. The Associate Director establishes clear operational accountability and ensures teams identify and mitigate service risks before they result in business impact.

Key Responsibilities

+ Lead AROE application and platform operations , ensuring reliable and resilient production services.

+ Champion SRE principles and practices , including observability, reliability engineering, automation, resiliency, and reduction of operational toil.

+ Drive Operational Excellence (OpEx) through proactive service health management, operational readiness, incident and problem management, root-cause follow-through, and continuous improvement.

+ Establish a proactive support posture , identifying performance degradation, recurring issues, reliability gaps, and emerging risks before significant business impact.

+ Provide operational leadership across digital, enrollment, health, data, Contact Center, cloud, and BPO/vendor-supported platforms .

+ Drive effective incident response and systemic issue management , including clear ownership, escalation, recovery, and learning from production events.

+ Strengthen accountability across internal technology teams and external partners to ensure operational standards and service expectations are consistently met.

+ Partner across technology and business organizations to understand service criticality, prioritize operational risk, and improve end-to-end service reliability.

+ Lead managers and technical professionals while developing a culture of ownership, prevention, reliability, and continuous improvement .

+ Make decisions involving complex technical and operational issues that may have broad business and technology impact.

Use your skills to make an impact

Required Qualifications

+ 6+ years of relevant technical experience

+ 6+ years of experience in Site Reliability Engineering (SRE), Production Operations, Platform Engineering, or any related technology disciplines

+ 2 or more years of management experience

+ Experience collaborating with technical leads and cross-functional teams to support operational objectives and service reliability.

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

+ Background in a dedicated Site Reliability Engineering (SRE) organization.

+ Experience supporting service reliability, operational excellence, resiliency, and automation initiatives.

+ Experience with cloud platforms and cloud-native technologies .

+ Knowledge of ITIL practices , including incident, problem, and change management.

+ Familiarity with Software Testing Life Cycle (STLC) concepts.

+ Relevant cloud, AI, or automation certifications .

Additional Information

This is a remote position in United States.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$142,300 - $195,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 11-08-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment,...