Manager 2, Systems Development

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Job Title:

Manager 2, Systems DevelopmentAgency:

Department of Human Services

Job Requisition ID:

JR0000007638Shift:

Day (United States of America)Compensation Details:

$81,955.29

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS), Adult Protective Services (APS) is seeking candidates for the position of Manager 2, Systems Development. This position is based in Atlanta, Fulton County, Georgia.

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Job Description:

Under broad direction, the Director of Technology and Innovation (DTI) serves as OIG’s senior leader overseeing all aspects of the Office’s information technology needs. In this role, the DTI will establish a presence of OIG Exceptionalism and unity across the Office’s subunits by reviewing, recommending, and implementing innovative ideas that support the DHS/OIG mission. Additionally, OIG’s DTI liaises between DHS’ internal and external technology partners, influencing business rules and policies that support the Office’s technological infrastructure. Effectively managing resources and directing the work of subordinate Business Analysts responsible for a range of duties performing systems analysis, support, and project management functions is central to the success of OIG’s DTI. The incumbent selected for this position will carry an executive presence and understand the confidential and sensitive work produced in a regulatory oversight setting by demonstrating an ability to exceed the standards of accountability, integrity, and professionalism the role demands. Further, it is important to note that OIG's DTI will serve in a high-visibility capacity interfacing with key stakeholders across DHS or other agencies; therefore, compromises and/or breaches in these standards and expectations will yield consequences of significant degree. Given this, only applicants who have a propensity to master the expectations around these demands, under limited supervision, should give this announcement consideration.

Role and Responsibilities:

• Directs the work of subordinate business analysts performing various project management, systems support, and other analytical functions of moderate complexity.
• Facilitates discussions with OIG directors and managers around systems issues relating to enhancements, changes, and repair requests.
• Serves as chief liaison to the Office of Information Technology on all matters relating to the architecture, engineering, and development of OIG’s computer applications; will influence business rules and policies to ensure compliance with OIG’s standards and needs.
• Reviews and approves Statements of Deficiency (SOD), Levels of Efforts (LOE), and other quotes for IT products and services.
• Conducts various analyses on technological products and services to determine feasibility and necessity.
• Coordinates annual effort to surplus end of life computer hardware and peripherals.
• Conduct performance reviews and identifies training/skill development opportunities for direct reports.
• Establishes and enforces best practices for system design, development, testing, deployment, and ongoing maintenance.
• Monitors project progress, identify risks, and implement mitigation strategies.
• Ensure projects are delivered on time, within budget, and to the required quality standards.
• Ensures the quality and integrity of developed systems through testing and quality assurance processes.
• Remains abreast of emerging technologies and industry trends.
• Analyzes system metrics and performance to identify areas for continuous improvement.
• Performs other professional duties as assigned.

Core Competencies:

• Provides services and information to and honors all of the State’s commitments to internal and external customers by providing helpful, courteous, accessible, responsive, and knowledgeable service.
• Cooperates with others to accomplish common goals and works as a team player within and across departments to achieve shared goals.
• Treating others with dignity and respect, maintains a friendly demeanor and values the contributions of others.
• Delivers consistently required business results and meets achievable yet aggressive goals.
• Comply with quality standards and meets deadlines.
• Maintains focus on agency and State goals.
• Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency and State to maintain the public trust.
• Demonstrates ability to make sound judgments and develops effective, viable solutions to drive the effectiveness of the Department and State.
• Has excellent oral, written, presentation, and interpersonal communication skills.
• Is strongly proficient in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.

Minimum Qualifications:

• Associate’s degree in a related field from an accredited college or university AND three (3) years in a managerial or supervisory role;

OR

• Two (2) years of experience at the lower-level Manager, Systems Developer (ITM010) or position equivalent.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:

• Two to four years’ experience providing direct supervision to a team of technical professionals (team lead experience is acceptable).
• Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or a related field.
• Two to four years’ experience in architecture/design or system engineering.
• Possess certifications in Project Management, AWS/Cloud, Information Security, or other related areas.
• Two to four years of recent experience in Computer Networking
• Two to four years’ experience as a systems analyst in another DHS business unit

Additional Information:

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information:

• DHS is an equal opportunity employer.
• Current state employees are subject to State Personnel Board (SPB) Rules regarding salary.
• If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov.
• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).
• DHS will contact educational institutions to verify degree(s), diploma, licensure, etc.
• As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Minimum Qualifications:

Associate degree in a related field from an accredited college or university and three (3) years in a managerial or supervisory role; or two (2) years of experience at the lower level Mgr, Systems Dev (ITM010) or position equivalent.--Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.