Clinical Liaison

OVERVIEW: The Clinical Liaison serves to develop and maintain key relationships that generate admissions to Landmark facilities with every Hospital, Psyciatric Facility, and medical/clinical groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform Market Research across the defined territory to identify target accounts
• Cultivate new relationships with Hospitals, Psyciatric facilities, Urgent Care Centers, Physician Groups, and Large Clinical Groups of at least 10 practitioners
• Visit every hospital, every shift, at least every week, within the defined territory
• Obtain at least 30 touches per week from non-Hospital accounts, visiting them, dropping brouchures, and providing educational resources
• Deliver at least one pitch deck per month to obtain strategic relationship with Hospital or equivalent large group to be referral partner of choice (i.e. Time Team or equivalent)
• Maintain accuracy and up to date status of CRM activities
• Maintain Continuing Education program to provide CE credits monthly for targeted nurses, social workers, and other practitioners
• Ensure substantial attendance at CE workshops (10+ monthly)
• Ensure healthy sign up for Landmark list serve monthly email generated by marketing (at least 50)
• Utilize marketing generated pamphlets about relevant articles to target population weekly
• Generate at least 12 commercial admissions per month within six months of facility opening or start date
• Perform all other tasks assigned by supervisor

COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Intellectual

• Exude confidence and get past gatekeepers
• Present a profitability analysis to P&L managment
• Thoroughly assess the market to identify potential referral partners and community events
• Find quick solutions to get patients from current location to the facility

Interpersonal

• Possess excellent communication skills both verbal and non-verbal
• Communicate effectively with a wide variety of individuals
• Possess a high sense of urgency to get results quickly

Leadership

• Build and maintain relationships

Organization

• Maintain accurate and up to date CRM
• Efficiently and effectively use time to build new relationships and optimize existing relationships

Self-Management

• Operate independently to understand a market and successfully drive admissions from identified referral partners Language, Math and Reasoning
• Define problems, collect data, establish facts, and draw valid conclusions