Partnership Director

Human Capital Education (HCE) enables colleges and universities to grow with purpose by providing the systems, expertise, data, and strategy needed to attract, enroll, and support students more effectively and efficiently. HCE works across undergraduate, graduate, online, and adult programs, helping institutions translate strategy into actionable insights that deliver sustainable results.

In January 2026, Human Capital Education acquired Kennedy & Company Education Strategies, bringing together complementary organizations with a shared commitment to helping institutions navigate change, strengthen performance, and achieve long-term sustainability. Together, HCE and Kennedy & Company now serve more than 300 colleges and universities nationwide, offering integrated strategic enablement services that span research, enrollment management, financial analysis, institutional strategy, and technology implementation.

The Partnership Director is accountable for building and maintaining long-term, productive relationships with clients, and developing and maintaining strategic account plans. The Partnership Director meets and interacts with clients regularly, and is responsible for understanding, managing, and striving to exceed client expectations. The successful candidate will be responsible for making sure clients see value throughout their entire journey with HCE.

Key responsibilities:

• Build, maintain, and create strong relationships with current HCE partners.
• Lead new partner and new program launches, coordinating with partners and key internal stakeholders to deliver on-time launches of services.
• Develop and implement tailored strategies to optimize partner relationships, including leading regular partner meetings, regular performance discussions, process improvements, and other contractual obligations.
• Collaborate with Marketing, Enrollment and Student Success to ensure business processes by partner are implemented and supported according to partner contract.
• Work closely with internal teams to ensure timely resolution of partner-related challenges.
• Serve as an internal advocate for the client, helping to drive support and change when necessary to help the client to achieve their objectives.
• Develop and implement account engagement and execution plans to ensure business objectives are met and client sentiment is positive.
• Utilize Salesforce to accurately record and update all interactions with partners.
• Provide other assistance as needed in support of department's efforts to maintain strong, long-lasting, and mutually beneficial relationships with clients.

Additional Skills/Requirements:

• Higher education experience required.
• Minimum bachelor's degree from a regionally accredited college or university.
• 3+ years of experience in account management.
• Thrives in a culture of coaching and feedback that encourages self-reflection and personal development.
• Strong strategic thinking, communication, time management, organizational, and analytical skills.
• Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work.
• Effective active listening skills with an aptitude for building strong client relationships.
• Good attitude, positive mindset, and commitment to the Elsmere values.
• Ability to travel.
• Perform other duties and responsibilities, as assigned.

Benefits Include:

• Casual work environment in Cherry Creek
• Opportunity to participate in building something important
• Experienced management team that enjoys the work – and loves education
• Competitive salary
• 401K plan
• Unlimited PTO policy
• Medical/Dental/Vision Insurance
• Flexible Work Policy
• Community giving/volunteer program

This is not a remote job! Must be located in Denver Metro Area.

Salary Range: $100,000-$110,000

HCE is an Equal Opportunity Employer.