SCHEDULING COORDINATOR

Duties:

• Responsible for day-to-day operations of the O.R. scheduling/verification department of the technical and support staff.
• Controls, verifies demographic information accuracy into the computer system; verifies that copies of all patients' insurance records are made and placed into file; verifies that notification is sent to insurance companies.
• Provides technical instructions and training of personnel in techniques, computer system usage, and organization of work.
• Coordinates staffing needs; schedules and maintains adequate coverage and effective utilization of the department personnel.
• Covers all staffing gaps as needed. Resolves patient/family dissatisfaction by investigating concerns and providing corrective actions.
• Recommends changes in service, policies and procedures, if needed, to improve the department performance and productivity.

EDUCATION + EXPERIENCE REQUIREMENTS:

H.S. Diploma, college degree in related field preferred. 3+ years experience in a hospital and or surgical center setting in the Scheduling and Coordination Department.