Clinical Team Supervisor

JOB SUMMARY: The primary purpose of the Team Supervisor is to oversee and facilitate the daily needs of the designated team(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides daily work direction to all designated team staff and troubleshoots as appropriate
• Assists with execution of EMR projects, solutions, and troubleshooting
• Conducts LPN, CMA, and CNA annual performance reviews
• Ensure Clinical Services policies & procedures are adhered to adequately
• Manages employee timesheets and timecard approval
• Participates in interdepartmental meetings as appropriate
• Monitor & complete items in team pools/provider inboxes
• Monitor & assign daily tasks to team assistants to ensure accuracy and completion
• Review provider schedules daily, manage add on patients, & ensure teamwork
• Administer intravenous fluids (IVs), place catheters, and assist with ports
• Assist with team hospital and ER patient transfers
• Assist with coordinating team referrals
• Assess and monitor acute patient needs & report to provider
• Collaborate with CSM regarding new policies & protocols
• Complete staff counseling with CSM
• Assist CSM with quarterly recommendations and refill audits
• Perform clinic procedures and additional duties as assigned

SUPPLEMENTAL DUTIES AND RESPONSIBILITIES:

• Remain punctual, reliable, and available for late coverage if applicable
• Maintain a positive and respectful attitude while supporting the clinic vision
• Maintain required RN or LPN licensure
• Maintain current BLS CPR certification
• Work effectively under pressure in a fast-paced environment
• Maintain a neat and well-groomed professional appearance
• Interact positively with all interdisciplinary team members
• Maintain confidentiality of all information acquired through clinic employment
• Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities
• Follow clinic emergency/safety protocols and attend mandatory meetings
• Abide by clinic protocols, ergonomic recommendations, and OSHA standards
• Adhere to the philosophy and provide comprehensive care according to a patient centered healthcare clinic

WORKING CONDITIONS:

• Subject to interruptions, high volume telephone calls, and frequent problem solving activities
• Subject to hostile and emotionally upset patients, staff, or outside agencies
• Flexibility in scheduling required to meet department needs

PHYSICAL DEMANDS:

• Abide by ergonomic recommendations of the position
• Must possess sight/hearing senses, or use prosthetic devices that will enable these senses to function adequately
• Stand or Sit for several hours
• Subject to lifting and carrying supplies averaging 25 pounds
• Repetitive motions involving use of phone and keyboard

Qualifications

SKILLS AND KNOWLEDGE:

EDUCATION: Minimum: Licensed RN or LPN in Wisconsin

EXPERIENCE: Minimum: RN or LPN - Two or more years of healthcare experience

KNOWLEDGE:

• Ability to work independently with minimal instruction
• Excellent verbal and written communication skills
• Good judgment skills and ability to prioritize tasks
• Knowledge of medical terminology and general nursing skills
• Knowledge of PC, Windows, & Microsoft Office
• Exhibit leadership and time management skills