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Retail Sales Associate - Apparel/Shoes
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Palm Desert, CA
Reporting to the Sales and Service Manager, a Soft Goods Associate will engage Customers in Men’s & Women’s Apparel, Juniors, Footwear, Clearance, and Fitting Rooms to drive sales and…
Added just now
Field Technician
Triumvirate Environmental
San Leandro, CA
Pickup and delivery of hazardous and non-hazardous waste and materials with a sharp focus on customer service
Added just now
Retail Golf Services Associate
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Sugarloaf, GA
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations…
Added just now
Retail Customer Service Associate (Cashier)
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Milwaukee, WI
Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the…
Added just now
Retail Customer Service Associate (Cashier)
Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore
Palm Desert, CA
Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service throughout the…
Added 1 min ago
WI
Branch Sales Associate
Watsco Inc.
Virginia Beach, VA
- $19 to $21 USD / hour
In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who…
Added 1 min ago
Environmental Services Department Manager
Healthcare Services Group, Inc.
NORWALK, CT
Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively…
Added 1 min ago
HS
Environmental Services Assistant Manager
Healthcare Services Group, Inc.
SYRACUSE, NY
- $20 to $25 USD / hour
Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. At HCSG, we are…
Added 1 min ago
PP
Overnight Maintenance Worker
Pilgrim Parking
Boston, MA
- $16.48 USD / hour
Perform all maintenance and cleaning tasks noted on the checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris are removed from all…
Added 1 min ago
Behavioral Health Specialist I
EPBH Emma Pendleton Bradley Hospital
United States
Under the direction of Clinical Nurse Manager (Inpatient)/Program Director (Partial) and Unit Charge RN, the Behavioral Health Specialist I (BHS I) is responsible for providing care and…
Added 1 min ago
Operations Admin II-2
Federal Express Corporation
Kernersville, NC
…operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 1 min ago
Sr Operations Admin
Federal Express Corporation
Durham, NC
…operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 1 min ago
Operations Admin II
Federal Express Corporation
Durham, NC
…including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 1 min ago
Operations Admin II
Federal Express Corporation
Durham, NC
…operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a…
Added 2 mins ago
LS
Kitchen Supervisor (Heart of the House) - Legal Sea Foods
LEGAL SEA FOODS
Boston, MA
- $22 to $24 USD / hour
Under the supervision and in the absence of another HOH manager in the restaurant, the Shift Supervisor is responsible for supervising HOH operations in the restaurant by providing…
Added 2 mins ago
SHUTTLE DRIVER
GSP Transportation
Greensboro, NC
Our core values of Consistency, Accountability, Relationships, and Service (C.A.R.S. for short) are the cardinal directions of our organizational compass, and they create an…
Added 2 mins ago
Chevrolet Service Advisor
Bob Bell Chevrolet of Bel Air/Baltimore
Baltimore, MD
Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
Added 2 mins ago
Safety Specialist
Family Health Centers of Southwest Florida Inc
Bonita Springs, FL
Hospitality and Customer Service – While on duty will go out of the way to actively acknowledge staff, patients and visitors with a friendly greeting by interacting with them in a polite…
Added 2 mins ago
BB
ASSISTANT MANAGER
Bandana's BBQ
Arnold, MO
- $50,000 to $60,000 USD / year
Do you have experience as a Full-Service Restaurant Manager and the passion to work with customers and build/develop a strong team? If so, Bandana's could be a great fit for you.
Added 2 mins ago
BB
ASSISTANT MANAGER
Bandana's BBQ
Columbia, MO
- $50,000 to $60,000 USD / year
Do you have experience as a Full-Service Restaurant Manager and the passion to work with customers and build/develop a strong team? If so, Bandana's could be a great fit for you.
Added 2 mins ago
BB
ASSISTANT MANAGER
Bandana's BBQ
Florissant, MO
- $50,000 to $60,000 USD / year
Do you have experience as a Full-Service Restaurant Manager and the passion to work with customers and build/develop a strong team? If so, Bandana's could be a great fit for you.
Added 2 mins ago
BB
ASSISTANT MANAGER
Bandana's BBQ
Collinsville, IL
- $50,000 to $60,000 USD / year
Do you have experience as a Full-Service Restaurant Manager and the passion to work with customers and build/develop a strong team? If so, Bandana's could be a great fit for you.
Added 2 mins ago
Career Coach
Center for Employment Opportunities
Tulsa, OK
You have strong customer service skills, taking a human-centered approach when communicating
Added 3 mins ago
A&
IT Specialist
AC & T CO INC
Hagerstown, MD
- $70,000 to $85,000 USD / year
Strong interpersonal and customer service skills
Added 4 mins ago
F
Care Manager, RN (Nixa, MO / Field-based)
FreedomCare
Nixa, MO · Springfield, MO
- $80,000 to $90,000 USD / year
Demonstrated commitment to providing a high level of customer service, with the ability to communicate with empathy, patience, professionalism, and respect.

HTC Global Services Inc

Infrastructure Product Manager / Technical Program Manager

Dearborn, MI, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Infrastructure Product Manager / Technical Program Manager Overview / Summary

We are seeking an Infrastructure Product Manager to support platform transformation initiatives and lead delivery of organizational objectives. This role will own value streams and projects, support portfolio operations, and guide platforms to successful outcomes in large, cross-functional environments.

The position is responsible for resolving impediments, managing risks, ensuring value delivery, and supporting planning, customer value roadmaps, PI Planning, reporting, and demand planning. The role requires a proactive, collaborative professional who can effectively manage complex technology initiatives and work across multiple teams and stakeholders.

Key Responsibilities

Manage projects through the end-to-end project lifecycle, including detailed timing plans, execution, progress tracking, issue and risk resolution, cross-functional dependency management, stakeholder management, and status reporting.
Collaborate with platform teams to prioritize features for upcoming PI Planning cycles.
Facilitate communication and coordination with stakeholders and customers during feature definition and delivery.
Drive mitigation of cross-team impediments.
Participate in demand planning and customer research.
Interface with external teams, gather requirements, and collaborate with technical leads as needed.
Own customer value aspects of the roadmap and align the roadmap with the portfolio vision.
Facilitate PI Planning and provide status reporting.
Understand, visualize, and manage upstream and downstream dependencies.
Drive delivery and continuous improvement by using feedback and metrics, including quality and delivery rates, to identify opportunities for improvement.
Support service-to-platform transformation initiatives, including leadership training sessions and product coaching.

Required Qualifications

Bachelor’s degree in Business Administration, Computer Science, Computer Engineering, or a related field, or a combination of education and equivalent work experience.
8+ years of progressive work-related experience with demonstrated proficiency across multiple disciplines, technologies, or processes.
5+ years of project management experience managing large-scale, complex IT projects, including software development and infrastructure implementations, from end to end.
Experience in Product Management, Portfolio Management, and Program Management.
Experience as a Release Train Engineer, Product Manager, Platform Engineer, DevOps Engineer, or in a similar role.
Efficient use of Jira and Microsoft 365.
Strong knowledge and experience in software development and IT infrastructure implementations in an Agile environment.
Demonstrated effective verbal and written communication skills for providing and explaining technical and project-related information to clients, vendors, senior management, and staff.
Experience working with global teams in a technology environment.
Broad execution management and leadership skills.
Proven ability to balance concurrent assignments.

Preferred Qualifications

Experience with Agile Software Development.
Master’s degree in Business Administration, Computer Science, Computer Engineering, or a related field.
PMP and/or SAFe certifications.
Experience as a Product Manager or Product Owner for infrastructure technology products, including Network, Platform Engineering, Google Cloud, Monitoring, Container as a Service, or Security Products such as SIEM, SOAR, IAM, and XDR.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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More about this job

Skills

Reporting
Manage several projects
Stakeholder management
Communication skills
Research
Process improvement
Leadership
Coaching
Computer science
Computer engineering
Project management
Software development
Program management
DevOps
Jira
Microsoft 365
Agile
PMP
Google Cloud
Identity and access management

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