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K&I Premium Services Manager
Ogletree Deakins
Greenville, SC
Ogletree Deakins’ Knowledge and Innovation (“K&I”) department has an opportunity for a highly skilled and motivated Manager to join the K&I Premium Services team. K&I Premium Services…
Added 1 min ago
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Plant Manager
GPAC
Baltimore, MD
- $85,000 to $100,000 USD / year
- Support quality certifications such as the AISC certification program or IAS AC472
Added 1 min ago
PF
Customer Service Rep
Planet Fitness - Baseline Fitness
Hudson, WI
- $14 USD / hour
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Added 2 mins ago
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Plant Manager
GPAC
Charlotte, NC
- $120,000 to $140,000 USD / year
- Support quality certifications such as the AISC certification program or IAS AC472
Added 3 mins ago
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Plant Manager
GPAC
La Crosse, WI
- $100,000 to $120,000 USD / year
- Support quality certifications such as the AISC certification program or IAS AC472
Added 3 mins ago
Merchandising Assistant Manager
Dollar Tree Stores INC
Rapid City, SD
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 3 mins ago
Merchandising Assistant Manager
Dollar Tree Stores INC
Rapid City, SD
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 4 mins ago
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Plant Manager
GPAC
Houston, TX
- $120,000 to $160,000 USD / year
- Support quality certifications such as the AISC certification program or IAS AC472
Added 4 mins ago
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Plant Manager
GPAC
Dallas, TX
- $90,000 to $110,000 USD / year
- Support quality certifications such as the AISC certification program or IAS AC472
Added 4 mins ago
CH
Senior Sales Manager | The Somm
Columbia Hospitality Inc
Woodinville, WA
- $90,000 USD / year
Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership.
Added 6 mins ago
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QA / QC Manager
GPAC
Evansville, IN
- $90,000 to $120,000 USD / year
…in the Evansville, IN area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 6 mins ago
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Quality Control Manager
GPAC
Evansville, IN
- $105,000 to $125,000 USD / year
…in the Evansville, IN area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 6 mins ago
Catering Events Manager
Tufts University
Medford, MA
The Tufts Catering Event Manager position exists to execute all catering services performed by Tufts Catering. Duties include but are not limited to managing catered events in person, staff…
Added 10 mins ago
CO
Civil Engineering Technician I/II/III - Capital Projects Engineering- CPE
City of Santa Rosa
Santa Rosa, CA
- $47.1 to $57.19 USD / hour
…and expertise contribute to high-quality public services that support a vibrant, resilient, and inclusive City for our community and visitors. We celebrate a diverse workforce and welcome…
Added 11 mins ago
Human Resources Manager
Somerton School District #11
Somerton, AZ
Added 11 mins ago
Manager, CAM Business Operations Lead
CVS Health
Phoenix, AZ
The Claims Assist Manager (CAM) team is seeking a Manager, CAM Business Integration & Readiness, to support the implementation and operational integration of CAM capabilities across…
Added 11 mins ago
Senior Analyst Workplace Planner
CVS Health
Scottsdale, AZ
…work of the organization and will be responsible for project support and execution. You will prepare layouts, plans and other documents as required for space planning and/or interior design…
Added 11 mins ago
Product Manager, Claims Automation & Integrations , On-Road Incident Management (ORIM)
Amazon
Tempe, AZ
We are seeking a Product Manager to own the strategy, roadmap, and execution of claims-related integrations and automation capabilities across our incident and claims ecosystem. This role…
Added 11 mins ago
Supply Chain Manager I, GTS Field
Amazon
Tempe, AZ
Amazon is seeking a Supply Chain Manager to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience…
Added 11 mins ago
Territory Executive - Illinois
PagerDuty
Phoenix, AZ
PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with…
Added 11 mins ago
Account Manager Overlay-TEPEZZA- Phoenix District
Amgen
Phoenix, AZ
The Overlay Specialty Account Manager is responsible for providing account management support to accounts within the Phoenix District.
Added 11 mins ago
CH
Data Analyst
Cayuse Holdings
Phoenix, AZ
- $100,000 to $110,000 USD / year
…data pipelines, ETL processes, and database structures that support IRS compliance activities. The role involves identifying and integrating data sources, enhancing data quality and…
Added 12 mins ago
Customer Service Manager, Airport Workforce Management - Phoenix PHX
American Airlines
Phoenix, AZ
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you…
Added 12 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Phoenix, AZ
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 12 mins ago
Construction Manager, Retail
Meta
Phoenix, AZ
Meta is seeking an experienced Construction Manager to lead the planning, design, and delivery of retail store construction projects across Meta's physical retail portfolio. In this role,…

Closed listing

Technical Customer Assurance Manager

Vancouver, WA, United States
Spring, TX, United States

$105,050 to $161,800 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $105,050 to $161,800 USD / year
Closing date: Nov 19, 2026
Experience: Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Technical Customer Assurance Manager Description - Job Summary

This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role collaborates globally to implement innovative services and solutions to meet evolving customer demands and drive profitable growth. The role analyzes the business to proactively identify errors, root causes or areas of improvement, thereby driving process enhancement efforts and business performance. The role also establishes and manages service level agreements, while also engaging in mentoring lower-level employees.

Responsibilities

Takes charge of planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
Contributes insights based on service data to drive increased sales opportunities, leveraging data-driven strategies for business growth.
Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages, including activities like product warranty support and cost analysis, as well as the development of content and collateral for service product marketing.
Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.
Establishes, implements, and manages service level agreements, ensuring consistent and high-quality service delivery to meet customer expectations.
Prepares marketing materials to support key customer account teams, enhancing customer engagement and sales efforts.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills

Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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