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Added 1 min ago
Guest Services Supervisor
AC By Marriott Vancouver Waterfront
Vancouver, WA
Respectfully takes direction from the Department Manager
Added 1 min ago
Guest Services Representive
AC By Marriott Vancouver Waterfront
Vancouver, WA
Respectfully takes direction from the Department Manager.
Added 6 mins ago
IC
Unit Clerical Assistant – Circuit Court / Juvenile Division - Part-Time
Ingham County
Lansing, MI
- $22.92 USD / hour
- Part-time
Under the supervision of a manager in the Juvenile Division, performs specialized clerical, administrative, financial, case processing, scheduling, records management, and operational…
Added 9 mins ago
J
SENIOR NETWORK SECURITY ENGINEER
Jobgether
Remote, United States
- $120,000 to $140,000 USD / year
Experience with AWS WAF and AWS Firewall Manager.
Added 9 mins ago
CH
Systems Administrator, Senior
Cayuse Holdings
Pearl Harbor, HI
- $85,000 to $98,000 USD / year
Advanced problem-solving, troubleshooting, and analytical skills, with the ability to work under pressure.
Added 9 mins ago
CH
Systems Administrator, SME
Cayuse Holdings
Pearl Harbor, HI
- $100,000 to $114,000 USD / year
The Systems Administrator will support our client’s program. This role requires advanced technical expertise in configuring, maintaining, and optimizing Linux/Unix-based systems and related…
Added 9 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Honolulu, HI
- $160,000 to $175,000 USD / year
…implementation. Primarily supporting federal agencies, the role enables advanced compliance initiatives through the development of analytical models and decision-making frameworks that…
Added 9 mins ago
Group Product Manager, Privacy
Ford Motor Company
Honolulu, HI
As a Group Product Manager, you will lead a small team solving core customer problems. The solutions you help to champion will create an elevated customer experience.
Added 9 mins ago
USPACOM Group Lead
The MITRE Corporation
Honolulu, HI
The GL is expected to work in partnership with the department manager, and Project Leaders at USPACOM, USARPAC, PACAF, and PACFLT to provide the best “MITRE” staff to related projects and…
Added 9 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Honolulu, HI
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS…
Added 9 mins ago
Senior Proposal Manager
Maximus
Honolulu, HI
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…
Added 19 mins ago
MC
Scheduling Manager (Administrative Assistant to the County Executive), Grade N24
Montgomery County (MD)
Rockville, MD
- $82,352 to $131,852 USD / year
The Office of the County Executive is seeking an experienced professional, executive Scheduling Manager (Administrative Assistant to the County Executive) to manage the County Executive's…
Added 20 mins ago
Branch Manager
QXO
Las Vegas, NV
…mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of…
Added 32 mins ago
GH
Physician Assistant
Genesis Healthcare
Walkersville, MD
- $54.8 to $60 USD / hour
The Advanced Practice Provider reports directly to the Director of Clinical Practice and/or the Area Clinical Practice Manager. The Advanced Practice Provider collaborates on-site with the…
Added 32 mins ago
GH
Nurse Practitioner
Genesis Healthcare
Walkersville, MD
- $54.8 to $60 USD / hour
The Advanced Practice Provider reports directly to the Director of Clinical Practice and/or the Area Clinical Practice Manager. The Advanced Practice Provider collaborates on-site with the…
Added 32 mins ago
JH
Sr. Intellectual Property Manager (Johns Hopkins Technology Ventures - Innovation & Commercial Partnerships) - #Staff
Johns Hopkins University
Baltiomre, MD
- $110,000 USD / year
We are seeking a Sr. Intellectual Property Manager . Reporting to the Director Intellectual Property Management, the Sr Intellectual Property (IP) Manager will independently manage a docket…
Added 32 mins ago
GH
Nurse Practitioner
Genesis Healthcare
Walkersville, MD
- $113,000 to $124,800 USD / year
The Advanced Practice Provider reports directly to the Director of Clinical Practice and/or the Area Clinical Practice Manager. The Advanced Practice Provider collaborates on-site with the…
Added 32 mins ago
Design & Delivery Consultant V, Simulation Training
Kaiser Permanente
Hyattsville, MD
…issues versus development needs; partnering with Simulation Manager, physician director, department leaders, and healthcare teams to ensure that regulatory compliance standards are met;…
Added 32 mins ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Northrop Grumman’s Chief Information and Digital Office (CIDO) is seeking an Information Technology Manager (M3) to lead the CIDO Engineering Digital Solutions organization in support of…
Added 32 mins ago
Manager Information Technology 3
Northrop Grumman
Linthicum Heights, MD
Provide executive leadership for CIDO activities at the Blue Ridge Advanced Manufacturing Center (BRAMC) in Waynesboro, VA, with the on-site CIDO program manager reporting directly to you.
Added 32 mins ago
Information System Security Officer (ISSO)
CACI International
Jessup, MD
In this role, you will collaborate with the Information Systems Security Manager (ISSM) and technical teams to maintain the security posture of mission-critical information systems and…
Added 32 mins ago
T
Senior Engagement Manager
TEKsystems
Hanover, MD
- $115,000 to $165,000 USD / year
The Senior Engagement Manager (SEM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible for managing complex deliverable-based, fully…
Added 32 mins ago
LEAD AUDIOVISUAL PRODUCTION SPECIALIST
Defense Media Activity
Fort Meade, MD
Added 32 mins ago
Cyber Systems Security Engineering Manager
Lockheed Martin
Annapolis Junction, MD
Lockheed Martin, Cyber & Intelligence invites you to step up to one of today’s most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security…
Added 54 mins ago
MT
Administrative Associate IV
Montana Tech
Butte, MT
- $18.19 USD / hour
…to student and institutional success. This position provides advanced administrative support, including coordinating daily operations, managing communications, maintaining records,…

Closed listing

Technical Customer Assurance Manager

Vancouver, WA, United States
Spring, TX, United States

$105,050 to $161,800 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $105,050 to $161,800 USD / year
Closing date: Nov 19, 2026
Experience: Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Technical Customer Assurance Manager Description - Job Summary

This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role collaborates globally to implement innovative services and solutions to meet evolving customer demands and drive profitable growth. The role analyzes the business to proactively identify errors, root causes or areas of improvement, thereby driving process enhancement efforts and business performance. The role also establishes and manages service level agreements, while also engaging in mentoring lower-level employees.

Responsibilities

Takes charge of planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
Contributes insights based on service data to drive increased sales opportunities, leveraging data-driven strategies for business growth.
Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages, including activities like product warranty support and cost analysis, as well as the development of content and collateral for service product marketing.
Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.
Establishes, implements, and manages service level agreements, ensuring consistent and high-quality service delivery to meet customer expectations.
Prepares marketing materials to support key customer account teams, enhancing customer engagement and sales efforts.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills

Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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