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Added 2 mins ago
CO
Information Technology Services Manager
City of Covina
Covina, CA
- $63.12 to $84.59 USD / hour
…relationships; develops and administers the Division budget; serves as a technical resource and advisor on information technology matters for the City Council, City Manager, and City…
Added 4 mins ago
LB
Senior Program Manager, Facilities Development and Planning
Long Beach Unified School District
Long Beach, CA
- $72.03 to $84.58 USD / hour
Develop and recommend new or revised policies, procedures, rules, regulations, and project schedules for facilities, construction and engineering projects. E
Added 11 mins ago
G
Water/Wastewater Project Manager
GPAC
Lodi, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager for its South Central Wisconsin team (Lodi, WI | Hybrid eligible | Permanent - Full-time). You'll work on…
Added 11 mins ago
G
Water/Wastewater Senior Project Engineer / Project Manager
GPAC
Reedsburg, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Senior Project Engineer / Project Manager for its South Central Wisconsin team (Reedsburg, WI | Hybrid eligible | Permanent -…
Added 11 mins ago
G
Water/Wastewater Project Manager
GPAC
New London, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager for its Northeast Wisconsin team (New London, WI | Hybrid eligible | Permanent - Full-time). You'll work on…
Added 11 mins ago
G
Water/Wastewater Project Manager
GPAC
Mount Horeb, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager for its South Central Wisconsin team (Mount Horeb, WI | Hybrid eligible | Permanent - Full-time). You'll work…
Added 11 mins ago
G
Water/Wastewater Senior Project Engineer / Project Manager
GPAC
Sauk City, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Senior Project Engineer / Project Manager for its South Central Wisconsin team (Sauk City, WI | Hybrid eligible | Permanent -…
Added 11 mins ago
G
Water/Wastewater Project Manager
GPAC
Seymour, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager for its Northeast Wisconsin team (Seymour, WI | Hybrid eligible | Permanent - Full-time). You'll work on…
Added 11 mins ago
G
Water/Wastewater Project Manager / Senior Project Manager
GPAC
Menomonee Falls, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager / Senior Project Manager for its Southeast Wisconsin team (Menomonee Falls, WI | Hybrid eligible | Permanent -…
Added 11 mins ago
G
Water/Wastewater Project Manager / Senior Project Manager
GPAC
Germantown, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager / Senior Project Manager for its Southeast Wisconsin team (Germantown, WI | Hybrid eligible | Permanent -…
Added 11 mins ago
G
Water/Wastewater Project Manager
GPAC
Oshkosh, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager for its Northeast Wisconsin team (Oshkosh, WI | Hybrid eligible | Permanent - Full-time). You'll work on…
Added 11 mins ago
G
Water/Wastewater Project Manager / Senior Project Manager
GPAC
Muskego, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager / Senior Project Manager for its Southeast Wisconsin team (Muskego, WI | Hybrid eligible | Permanent -…
Added 11 mins ago
G
Water/Wastewater Project Manager / Senior Project Manager
GPAC
Waukesha, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager / Senior Project Manager for its Southeast Wisconsin team (Waukesha, WI | Hybrid eligible | Permanent -…
Added 11 mins ago
G
Water/Wastewater Senior Project Engineer / Project Manager
GPAC
Portage, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Senior Project Engineer / Project Manager for its South Central Wisconsin team (Portage, WI | Hybrid eligible | Permanent -…
Added 12 mins ago
G
Water/Wastewater Project Manager
GPAC
Stoughton, WI
- $88,000 to $159,800 USD / year
…communities across the Midwest, is seeking a Water/Wastewater Project Manager for its South Central Wisconsin team (Stoughton, WI | Hybrid eligible | Permanent - Full-time). You'll work on…
Added 16 mins ago
EG
Sr Technical Project/Program Manager
Eliassen Group
Montpelier, VT
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 16 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Montpelier, VT
- $55 to $65 USD / hour
5+ years as a project manager delivering IT, data, or audit/compliance projects.
Added 27 mins ago
TC
Manager, Learning & Development
Turner Construction Company
Saddle Brook, NJ
- $15.92 USD / hour
Division: SourceBlue Project Location(s): Saddle Brook, NJ 07663 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family:…
Added 27 mins ago
Lead Specialist, Performance Marketing
Pearson
Trenton, NJ
This position is also known as: Senior Paid Search Manager; Lead SEM Specialist; Lead Performance Marketing Specialist; Paid Search Lead
Added 31 mins ago
G
Municipal Project Manager
GPAC
Grand Rapids, MI
- $75,000 to $145,000 USD / year
I am partnered with a very successful full-service professional consulting firm and they are seeking a Municipal Project Manager to join their growing team.
Added 31 mins ago
G
Municipal Project Manager
GPAC
Flint, MI
- $85,000 to $150,000 USD / year
I am partnered with a very successful full-service professional consulting firm and they are seeking a Municipal Project Manager to join their growing team.
Added 32 mins ago
WS
(USA) Senior Manager, Automation Reliability Engineering
Wal-Mart Stores East, LP
United States
- $90,000 to $180,000 USD / year
Role summary: The Senior Manager, Automation Reliability Engineering, provides advanced controls expertise and drives process optimization across Walmart’s automated supply chain network.…
Added 33 mins ago
SO
Program Manager II - Alternative Delivery Procurement Manager (61032077)
State of South Carolina
Richland County, SC
- $85,176 to $146,166 USD / year
Leads and manages the Alternative Delivery procurement program to include project approvals, advertising, receiving statement of qualifications, technical and cost proposals, facilitate the…
Added 37 mins ago
Commissioning Manager
Skanska USA
Hillsboro, OR
The Commissioning Manager leads and owns the commissioning (CX) program across all five levels for mission-critical facilities, primarily data centers. This role requires deep technical…
Added 45 mins ago
H
Technical Customer Assurance Manager
HP
Vancouver · Spring
- $105,050 to $161,800 USD / year
Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.

Technical Customer Assurance Manager

Vancouver, United States
Spring, United States

$105,050 to $161,800 USD / year

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Job details

Pay: $105,050 to $161,800 USD / year
Apply by: May 4, 2027
Experience: Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Customer Assurance Manager

Description -

Job Summary

This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role collaborates globally to implement innovative services and solutions to meet evolving customer demands and drive profitable growth. The role analyzes the business to proactively identify errors, root causes or areas of improvement, thereby driving process enhancement efforts and business performance. The role also establishes and manages service level agreements, while also engaging in mentoring lower-level employees.

Responsibilities

Takes charge of planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
Contributes insights based on service data to drive increased sales opportunities, leveraging data-driven strategies for business growth.
Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages, including activities like product warranty support and cost analysis, as well as the development of content and collateral for service product marketing.
Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.
Establishes, implements, and manages service level agreements, ensuring consistent and high-quality service delivery to meet customer expectations.
Prepares marketing materials to support key customer account teams, enhancing customer engagement and sales efforts.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills

Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) \-

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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