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Added 1 min ago
US
Financial Manager
United States Army Installation Management Command
Fort Bragg, NC
- $154,492 to $197,200 USD / year
…abuse, mismanagement, and inefficient use of resources. | Lead program planning, budgeting, and execution (PPBE) processes and analyses to improve efficiency. | Direct and oversee all…
Added 1 min ago
BP
Customer Account Executive (Real-Time Trader and Scheduler)
Bonneville Power Administration
Portland, OR
- $66,505 to $125,378 USD / year
Added 1 min ago
BP
Customer Account Executive (Real-Time Trader and Scheduler)
Bonneville Power Administration
Portland, OR
- $66,505 to $125,378 USD / year
Added 1 min ago
CF
Health Scientist
Centers for Disease Control and Prevention
Atlanta, GA
- $112,556 to $146,325 USD / year
…methodologies, timelines, and evaluation strategies to achieve program…
Added 1 min ago
NS
MANAGER
Naval Sea Systems Command
Indian Head, MD
- $143,913 to $197,200 USD / year
…tools, and counter-threat technologies. | You will guide complex technical programs from concept through fielding, and oversee specialized mission infrastructure to deliver decisive…
Added 1 min ago
OA
Supervisory Program Analyst
Other Agencies and Independent Organizations
Washington, DC
- $143,913 to $187,093 USD / year
…of the Division, the incumbent performs both supervisory and program management, coordination, and analysis functions focused on developing and maintaining global passport and U.S.…
Added 1 min ago
IO
Supervisory Program Analyst - Veterans Services
Immediate Office of the Assistant Secretary for Human Resources and Administration
Lebanon, PA
- $62,972 to $81,868 USD / year
Provides technical support to Internal Controls and Quality Assurance
Added 1 min ago
SS
Social Insurance Specialist (Claims Specialist)
Social Security Administration
Juneau, AK
- $57,055 to $109,777 USD / year
This is a developmental position leading to the full performance level of GS-11. Closer supervision and technical guidance and/or on-the-job training are provided. Duties are gradually…
Added 1 min ago
NS
ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Sea Systems Command
Dahlgren, VA
- $121,785 to $187,093 USD / year
You will serve as an Administrative/Technical Specialist in the Safety Branch; Infrastructure Division; Corporate Operations Department of NAVSURFWARCENDLD. You will serve as Electrical…
Added 1 min ago
FE
Environmental Protection Specialist
Federal Emergency Management Agency
Chicago, IL
- $68,999 to $130,080 USD / year
Providing training, technical assistance, and guidance regarding environmental and historic preservation compliance requirements to internal and external partners.
Added 1 min ago
NS
TECHNICIAN
Naval Sea Systems Command
Crane, IN
- $125,776 to $192,331 USD / year
…mechanical, and electrochemical knowledge. | You will provide technical and program support expertise to aid in development and sustainment of new or improved systems or equipment. | You…
Added 1 min ago
OA
Supervisory IT Program Manager
Other Agencies and Independent Organizations
Charleston, SC
- $147,945 to $192,331 USD / year
…customers, throughout the bureau and department to resolve all technical issues to identify/diagnose problems and establish system standards and documentation to measure and evaluate…
Added 3 mins ago
CO
*Departmental Promotional Only* Senior Board Services Specialist - Clerk of the Board's Office
County of Humboldt
Eureka, CA
- $31.77 to $40.77 USD / hour
Receives direction from the Board Services Manager/Clerk of the Board. Exercises technical and functional direction over and provides training to lower-level staff.
Added 4 mins ago
NS
SUPERVISORY PROGRAM MANAGER
Naval Systems Management Activity
Patuxent River, MD
- $169,279 to $197,200 USD / year
You will serve as a SUPERVISORY PROGRAM MANAGER within NAVAL SYSTEMS MANAGEMENT ACTIVITY.
Added 4 mins ago
PF
Lead Counter Intelligence Investigative Specialist
Pentagon Force Protection Agency
Pentagon, Arlington, VA
- $143,913 to $187,093 USD / year
Program Management (TSCM): Serve as the Agency Program Manager for the Technical Surveillance Countermeasures (TSCM) Program, taking responsibility for the physical and technical protection…
Added 4 mins ago
VH
Physician Assistant (Administrative)
Veterans Health Administration
Albuquerque, NM
- $159,691 to $212,381 USD / year
…Network (VISN) Lead PA, Facility PA Education Lead, PA Residency Program Director, or other Clinical and/or Administrative leadership…
Added 4 mins ago
NP
Park Manager
National Park Service
Mammoth Cave, KY
- $147,945 to $192,331 USD / year
…Park-related or similar land management experience may have been in technical, administrative, resource management, or scientific work, fish and wildlife management, recreation management,…
Added 4 mins ago
OA
Environmental Protection Specialist
Other Agencies and Independent Organizations
Washington, DC · Germantown, MD
- $169,279 to $197,200 USD / year
…Environmental Protection Specialist, you will serve as key policy and technical advisor for National Environmental Policy Act (NEPA) compliance at EM sites requiring access to classified…
Added 4 mins ago
UF
Wildlife Refuge Manager
U.S. Fish and Wildlife Service
Devils Lake, ND
- $106,437 to $138,370 USD / year
Supervise a multifaceted team of professional, technical, analytical, and administrative support staff and create an environment to encourage cooperation, collective problem solving and…
Added 4 mins ago
VH
Health Technician (Telehealth Clinical)
Veterans Health Administration
Fargo, ND
- $40,736 to $59,031 USD / year
Serving as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them…
Added 4 mins ago
VH
Health Technician (Telehealth Clinical)
Veterans Health Administration
Fargo, ND
- $40,736 to $59,031 USD / year
Serving as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them…
Added 4 mins ago
US
Civil Engineer
United States Army Installation Management Command
Fort Belvoir, VA
- $102,415 to $133,142 USD / year
…review for the Directorate of Public Works. | Serves as project manager for specified number of civil engineering projects to be designated and constructed annually. | Prepares plans, cost…
Added 4 mins ago
NS
GENERAL ENGINEER
Naval Sea Systems Command
Kittery, ME
- $46,137 to $74,297 USD / year
…Test procedures, and Pre-Arrival tests. | You will provide technical support to submarine maintenance activities. | You will develop and maintain technical documents, and respond to program…
Added 4 mins ago
AT
Training Instructor (Geospatial)
Army Transformation and Training Command
Fort Leonard Wood, MO
- $61,722 to $80,243 USD / year
The incumbent works as the Course Manager under the supervision of the Division Chief, who delineates areas of responsibility, and establishes overall guidance. | Specific work methods,…
Added 4 mins ago
Territory Executive - Illinois
PagerDuty
Pierre, SD
Demonstrated ability to sell to and influence C-level executives and technical stakeholders.

Technical Customer Assurance Manager

Vancouver, United States
Spring, United States

$105,050 to $161,800 USD / year

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Job details

Pay: $105,050 to $161,800 USD / year
Apply by: May 4, 2027
Experience: Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Customer Assurance Manager

Description -

Job Summary

This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role collaborates globally to implement innovative services and solutions to meet evolving customer demands and drive profitable growth. The role analyzes the business to proactively identify errors, root causes or areas of improvement, thereby driving process enhancement efforts and business performance. The role also establishes and manages service level agreements, while also engaging in mentoring lower-level employees.

Responsibilities

Takes charge of planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
Contributes insights based on service data to drive increased sales opportunities, leveraging data-driven strategies for business growth.
Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages, including activities like product warranty support and cost analysis, as well as the development of content and collateral for service product marketing.
Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.
Establishes, implements, and manages service level agreements, ensuring consistent and high-quality service delivery to meet customer expectations.
Prepares marketing materials to support key customer account teams, enhancing customer engagement and sales efforts.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills

Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) \-

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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