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Added 6 mins ago
Power & Hydrogen Solutions Technical Program Manager, Power & Hydrogen Solutions, GESA
Amazon.com Services LLC
Bellevue, WA
Amazon is seeking an experienced Technical Program Manager (TPM) to join our Global Engineering Services & Analytics (GESA) organization on the Power and Hydrogen Solutions team. In this…
Added 10 mins ago
Cybersecurity - Senior Information System Security Manager (ISSM) **Sign on Bonus Potential**
The Boeing Company
Berkeley, MO
+ Provides technical guidance and mentorship to program leadership, fostering a culture of innovation and continuous improvement
Added 10 mins ago
J
Senior Product Manager - Estate Planning
Jobgether
Remote, United States
- $136,000 to $160,000 USD / year
…and next steps. Our partner is looking for a Senior Product Manager – Estate Planning based in the United…
Added 10 mins ago
CC
Program Manager III, Employee Recognition & Engagement
Centene Corporation
Jefferson City, MO
- $87,700 to $157,800 USD / year
…the design, implementation, administration, and continuous improvement of programs that celebrate employee contributions, career milestones, and values-based achievements. Manage multiple…
Added 11 mins ago
SO
Commissary Manager (#019577) Lee Correctional Institution, Bishopville (LEE) Level 3
State of South Carolina
Columbia, SC
- $40,086 to $54,162 USD / year
Provide rehabilitation and self- improvement opportunities for inmates.
Added 22 mins ago
SC
Payroll Specialist
State Controller's Office
CA
- $4,030 to $6,488 USD / month
Under general supervision of the Program Manager, in the Statewide Disability Program the incumbent is responsible for auditing and processing payroll documentation in compliance with…
Added 23 mins ago
JC
Supply Chain & Operations Associate - June Start
Johnson Controls Inc.
United States
- $73,000 to $80,000 USD / year
…places and the planet. Our Supply Chain & Operations Rotational Program is a prestigious two-year leadership development experience that prepares recent college graduates for high-impact…
Added 38 mins ago
M
Senior Business Operations Manager
Microsoft
United States
- $97,600 to $206,400 USD / year
As WDS expands its Enterprise Commercial initiatives, we are establishing a new Senior Business Operations Manager role, focused on Enterprise Programs, to strengthen execution oversight…
Added 39 mins ago
M
Principal Technical Program Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
We are looking for a Principal Technical Program Manager to connect enterprise customer needs, field insights, and engineering execution across Microsoft's security portfolio. You will lead…
Added 39 mins ago
M
Senior Hardware Engineer
Microsoft
WA · CA · OR · Redmond, WA · Mountain View, CA · Hillsboro, OR · Redmond · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
The SPPO (SCHIE Product and Procurement Optimization) team is seeking a Senior Hardware Engineer, Technical Program Manager to drive complex hardware initiatives. This role requires a…
Added 41 mins ago
Registered Nurse (RN) - Emergency Services (Campus Flex)
Confluence Health
Wenatchee, WA
Participates in performance evaluation/improvement processes with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth.
Added 41 mins ago
Registered Nurse (RN) - Emergency Services (Campus Flex)
Confluence Health
Wenatchee, WA
Participates in performance evaluation/improvement processes with Director/Clinical Manager. Assumes responsibility for own professional development and personal growth.
Added 53 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Washington, PA
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 53 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Paramus, NJ
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 53 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Phoenix, AZ
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 53 mins ago
Merchandise Manager
Ulta Beauty, Inc.
Sarasota, FL
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line…
Added 53 mins ago
UB
Sr Director Risk Management EH&S
Ulta Beauty, Inc.
Bolingbrook, IL
- $208,000 to $275,000 USD / year
Lead the Claims Management program through a claims manager, setting strategy, performance expectations, controls, and resourcing to deliver strong outcomes across a large multi-site…
Added 53 mins ago
UB
Operations Manager
Ulta Beauty, Inc.
Mission Hills, CA
- $28 to $35 USD / hour
The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 53 mins ago
Sales Manager
Ulta Beauty, Inc.
Collegeville, PA
The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales…
Added 58 mins ago
Agile Product Owner
Trinzic
Beavercreek Township, OH
Promote Agile best practices and continuous improvement across development teams.
Added 58 mins ago
Senior Associate, Employee Relations
Ford Motor Company
Avon Lake, OH
…feedback mechanism for employees to share suggestions on lean process improvement…
Added 59 mins ago
Manager, Human Resources (Macedonia, OH DC)
W.W. Grainger, Inc.
Macedonia, OH
Added 59 mins ago
Senior Engineering Section Manager - X-BAT & Advanced Design Engineering
GE Aerospace
Evendale, OH
…solutions and systems. Includes activities linked to technical improvement of existing products and components Owns/influences budgets and operating plans. The role is guided by operating…
Added 1 hour ago
Supply Chain Project Management Manager - Aerospace
Aerospace
Plymouth, MN
As an ISC Project Management Manager here at Honeywell Aerospace, you will lead and oversee project management activities within the Integrated Supply Chain (ISC) organization, ensuring…
Added 1 hour ago
Project Manager
Oxford Global Resources
New Albany, OH

Technical Customer Assurance Manager

Vancouver, United States
Spring, United States

$105,050 to $161,800 USD / year

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Job details

Pay: $105,050 to $161,800 USD / year
Apply by: May 4, 2027
Experience: Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Customer Assurance Manager

Description -

Job Summary

This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role collaborates globally to implement innovative services and solutions to meet evolving customer demands and drive profitable growth. The role analyzes the business to proactively identify errors, root causes or areas of improvement, thereby driving process enhancement efforts and business performance. The role also establishes and manages service level agreements, while also engaging in mentoring lower-level employees.

Responsibilities

Takes charge of planning of product support or solution portfolios throughout their entire lifecycle, ensuring alignment with pricing strategies, seamless end-to-end service delivery, and readiness for sales, along with their associated processes.
Collaborates across regions, geographies, and global teams to formulate and implement innovative services, solutions, or programs and their associated processes to address evolving customer and market demands while promoting profitable growth.
Contributes insights based on service data to drive increased sales opportunities, leveraging data-driven strategies for business growth.
Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages, including activities like product warranty support and cost analysis, as well as the development of content and collateral for service product marketing.
Conducts thorough business analysis, identifies root causes, and formulates recommendations and solutions to drive enhancements in business performance.
Utilizes both technical and business acumen to lead complex cross-functional initiatives with significant impact on the services business.
Establishes, implements, and manages service level agreements, ensuring consistent and high-quality service delivery to meet customer expectations.
Prepares marketing materials to support key customer account teams, enhancing customer engagement and sales efforts.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended

Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.

Knowledge & Skills

Agile Methodology
Analytics
Business Development
Business Strategies
Business To Business
Customer Relationship Management
Data Analysis
Digital Marketing
Go-to-Market Strategy
Key Performance Indicators (KPIs)
Market Research
Marketing
Marketing Strategies
New Product Development
Product Management
Product Marketing
Product Strategy
Project Management
Thought Leadership
Value Propositions

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) \-

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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