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Senior Manager, Commissioning Engineering
Bristol Myers Squibb
Devens, MA
The position is responsible for organizing and completion of commissioning program documents and deliverable templates in accordance with BMS project practices and GMP qualification…
Added just now
AS
Senior Project Engineer I/II
Agile Space Industries
Durango
- $112,000 to $175,000 USD / year
The Project Engineer works across Program Management, Systems Engineering, Product Leads, Technical Fellows, engineering, manufacturing, test, supply chain, quality, suppliers, and…
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Senior Counsel - Employment Law
Novo Nordisk
Lexington, MA
…Law, which sits in the broader Litigation, Employment and Risk Management team. Acts as Senior Counsel directly supporting a mix of customer group(s) within the North American organizations…
Added 1 min ago
Software Engineer Co-op (January 2027)
RTX Corporation
marlborough, MA
This position is for an intern who is enrolled in a Bachelor’s (or higher) degree program in Science, Technology, Engineering or Mathematics (STEM) and will be at minimum Junior, Senior or…
Added 1 min ago
P
Associate Director, Group Lead, Data Management Reporting and Analytics
Pfizer
Cambridge, MA
- $111,900 to $207,400 USD / year
Lead teams to implement strategic directions and influence senior management decisions
Added 1 min ago
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US Field Medical Operational Excellence Director
Pfizer
Cambridge, MA
- $176,600 to $294,300 USD / year
…and execute consultant agreements, service level agreements, program schedules, and Confidential Disclosure Agreements, and lead various project management financial activities to ensure…
Added 1 min ago
General Manager, FSP Operations
Parexel
Boston, MA
Strategize and oversee account-level operational delivery, including team management, resource allocation, quality control, and project efficiency. Develop and execute accurate resourcing…
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Forensic and Integrity Services - Government Contract Services - Senior
EY
Boston, MA
Effective project and time management skills and the ability to prioritize when working on multiple engagements
Added 1 min ago
Director, AI Program Management
Cytel
Boston, MA · Cambridge, MA
10+ years of project or program management experience, including leading complex, cross-functional initiatives.
Added 1 min ago
Risk Consulting - Risk Technology - Oracle GRC - Senior Consultant
EY
Boston, MA
As our Risk Technology practice continues to rapidly expand, we are seeking a highly motivated Senior Associate, focused on cloud-based application security, controls, and technology…
Added 1 min ago
Executive Assistant, Product Marketing (Remote)
CrowdStrike
Boston, MA
Strong organizational and project-management skills with exceptional attention to detail and
Added 1 min ago
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State and Local Government - Senior Consultant, Mobility
Guidehouse
BOSTON, MA
- $107,000 to $178,000 USD / year
…quality expectations while escalating risks and decisions to project…
Added 1 min ago
Oracle PMO - Senior Manager
PwC
Boston, MA
As a Senior Manager Oracle PMO you will lead large-scale Oracle program management efforts, coordinating multiple projects, resources, and stakeholders to support successful delivery of…
Added 1 min ago
Oracle PMO - Senior Associate
PwC
Boston, MA
As an Oracle PMO - Senior Associate you will oversee Oracle program workstreams within our Advisory practice, helping coordinate project plans, resources, and stakeholder interactions to…
Added 3 mins ago
AT- Senior Financial Analyst
Pro-Active Engineering, LLC
Burnsville, MN
Working closely with Finance, Program Management, Operations, Contracts, and other functional leaders, the Senior Financial Analyst will analyze program financial performance, monitor…
Added 6 mins ago
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Vice President, Cost Management – Affordability
Jobgether
Remote, United States
- $144,763 to $180,479 USD / year
The Vice President, Cost Management – Affordability will provide strategic leadership in developing and executing enterprise-wide healthcare affordability and cost management initiatives.…
Added 6 mins ago
Finance Consultant, Deltek Vision/Vantagepoint
Jobgether
Remote, United States
Financial Process Management: Advise clients on accounting and financial workflows, including general ledger management, accounts payable and receivable, billing, cash management, revenue…
Added 19 mins ago
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Federal Structures Estimator
Granite Construction
Westminster, CO
- $105,831 to $158,746 USD / year
Analyze and evaluate bidding risks, strategies and present estimate and participate in bid reviews with senior management to ensure accuracy and completeness.
Added 41 mins ago
Evaluation Consultant
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Remote, United States
Design and implement evidence-generation activities, including rapid assessments, reviews, assessments, syntheses, and project or program evaluations.
Added 41 mins ago
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Chief Operating Officer
Jobgether
Remote, United States
- $140,000 to $160,000 USD / year
Strong proficiency with collaboration and project-management tools.
Added 41 mins ago
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RIGHT-OF-WAY ACQUISITION AND RELOCATION TECHNICAL SPECIALIST - 11032026-82300
State of Tennessee
TN
- $5,151 to $6,437 USD / month
…transportation projects, and administration of the Relocation Assistance Program to displaced and impacted residential and non-residential occupants, while ensuring all actions are in…
Added 42 mins ago
IT CPE Senior Project Manager
Kentucky Housing Corporation
Frankfort, KY
The IT CPE Senior Project Manager is responsible to plan, execute, document, and finalize all CPE projects ensuring all deliverables are met. This includes defining the scope of each…
Added 52 mins ago
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Program Manager
Astrion
Bedford / Hanscom AFB, MA
- $115,000 to $130,000 USD / year
Support and develop various brieﬁngs/schedules of program status and acquisition tasks to senior management
Added 1 hour ago
Senior Manager, Enterprise Network and Telecommunications
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The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
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Data Governance Manager
The Howard University
United States
Strong project management, organizational, analytical, and problem-solving skills.

Operational Account Management

Alpharetta, GA, United States

$73,800 to $113,650 USD / year

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Job details

Pay: $73,800 to $113,650 USD / year
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Operational Account Management Description -

Job Summary This role is responsible for managing operational business relationships with accounts, optimizing strategies, and serving as a point of contact for customers/partners for operational issues. The role participates in contract negotiations, works towards process improvements while supporting project/account teams, and identifies risks and challenges. The role gathers customer feedback, manages records of customer interactions, and prepares reports for senior management.

Responsibilities

Manages the operational business relationship with mid-sized to large accounts while supporting project and account teams in designing customer solutions and optimizing operational processes.
Analyzes account financials to develop financial strategies to maximize profitability and ROI for both the organization and the customer.
Acts as a point of contact for customers and/or partners for operational issues, concerns, and escalations.
Identifies process gaps, advocates for process improvements, and implements changes to enhance operational efficiency and customer satisfaction.
Prepares presentations and reports for senior management and key stakeholders, outlining the status of strategic accounts, financial performance, and operational excellence initiatives.
Participates in negotiations for contracts and agreements with key customers or partners to ensure that terms are favorable and aligned with the organization's objectives.
Develops strategies for gathering, analyzing, and acting on customer feedback to improve customer satisfaction and loyalty.
Maintains detailed records, documentation, and reports related to customer interactions, operational processes, and project progress in adherence to all relevant regulations and standards.
Identifies and manages risks associated with customer accounts and operational processes to ensure business continuity.
Stays updated with the latest industry trends and technological advancements while guiding junior team members in navigating day-to-day challenges.

Impact & Scope Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity Responds to moderately complex issues within established guidelines.

Minimum Qualifications

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
4+ years of work experience, preferably in account management, business development, supply chain, customer service, or a related field or an advanced degree with 3+ years of work experience.

Required Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Preferred Certifications Certified Sales Operations Professional (CSOP)

Benefits:

The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Sales Operations Schedule - Full time Shift - No shift premium (United States of America) Travel - 25% Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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Skills

Customer service
Presentation skills
Documentation
Decision making
Sales
Supply chain management
Communication skills

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