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Learning & Development Specialist
AAA NCNU
Phoenix, AZ · Las Vegas, NV
The Learning & Development Specialist is a fully qualified, responsible for analyzing, designing, developing, implementing, and evaluating complex learning programs. This role transitions…
Added just now
Learning & Development Specialist
AAA NCNU
Sacramento, CA
The Learning & Development Specialist is a fully qualified, responsible for analyzing, designing, developing, implementing, and evaluating complex learning programs. This role transitions…
Added just now
Learning & Development Specialist
AAA NCNU
Walnut Creek, CA
The Learning & Development Specialist is a fully qualified, responsible for analyzing, designing, developing, implementing, and evaluating complex learning programs. This role transitions…
Added 1 min ago
Architectural Project Manager - Manufacturing/Industrial
Colliers Engineering & Design
Minneapolis, MN
…through all phases of project execution including contract management, design, documentation, permitting, and construction administration. They are also responsible for managing project…
Added 1 min ago
SPECIAL EDUCATION INCLUSION TEACHER
Pearsall Independent School District
Pearsall, TX
Implement an instructional, therapeutic, or skill development program for assigned students and show written evidence of preparation as required.
Added 1 min ago
KM
Floating Lead Teacher
KAI MING INC
San Francisco, CA
- $37.5 to $43.57 USD / hour
Ensure a variety of strategies to promote and support children’s learning and development using informal and formal observations, on-going assessments, documentation of progress, which are…
Added 2 mins ago
HK
Early Childhood Learning Lead Teacher
HEALTHY KIDS PROGRAMS
Fairview, NY
- $17 USD / hour
Healthy Kids Programs is hiring an Early Childhood Learning Lead Teacher for our Program in Poughkeepsie, NY for the 2026–2027 school year.
Added 2 mins ago
HK
Early Childhood Learning Teacher Assistant
HEALTHY KIDS PROGRAMS
Fairview, NY
- $16 USD / hour
Healthy Kids Programs is hiring an Early Childhood Learning Teacher Assistant for our Program in Poughkeepsie, NY for the 2026–2027 school year.
Added 2 mins ago
HK
Pre-K Site Director – Before & After School
HEALTHY KIDS PROGRAMS
Arlington, NY
- $18 to $20 USD / hour
Program Management: Oversee daily operational tasks such as accurate attendance and registration tracking, scheduling, and maintaining appropriate staffing levels.
Added 2 mins ago
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Pre-K Childcare Assistant – Before & After School
HEALTHY KIDS PROGRAMS
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- $16 USD / hour
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Added 2 mins ago
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Early Childhood Learning Teacher Assistant
HEALTHY KIDS PROGRAMS
Geneva, NY
- $16 USD / hour
Healthy Kids Programs is hiring an Early Childhood Learning Teacher Assistant for our program in Waterloo, NY for the 2026–2027 school year.
Added 2 mins ago
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Early Childhood Learning Teacher Assistant
HEALTHY KIDS PROGRAMS
Forestport, NY
- $16 USD / hour
Healthy Kids Programs is looking for a caring, dependable, and enthusiastic Early Childhood Learning Teacher Assistant to join our team at Town of Webb Union School for the 2026–2027 school…
Added 2 mins ago
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Pre-K Childcare Assistant – Before & After School
HEALTHY KIDS PROGRAMS
Fairview, NY
- $16 USD / hour
Healthy Kids Programs is hiring a School-Age Childcare Assistant for our Before and After School Program at Arthur S. May School for the 2026–2027 school year.
Added 2 mins ago
The Conservation & Sustainability Ambassador
Texas A&M Agrilife Research
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-Access to ongoing professional development and training through Aspire, LinkedIn Learning, and internally developed programs
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Senior Research Development & Compliance Officer
Texas A&M University Health Science Center
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Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying…
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Program Manager – Health Access & Mobile Clinics
Texas A&M University Health Science Center
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The Program Manager, under general direction, coordinates the planning, development, and implementation of mobile health clinic (container) initiatives in collaboration with the Texas A&M…
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Texas A&M University - Corpus Christi
Corpus Christi, TX
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Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
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Postdoctoral Research Associate
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Training Specialist III - Hybrid
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- $27.14 to $30.31 USD / hour
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Added 3 mins ago
Implementation Specialist - Neo
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Comfortable learning and using technology (SaaS programs) and working with computers. You will use a combination of telephone, email, Salesforce (CRM), GUIDEcx (project management app) and…
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Registered Nurse Patient Navigator
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Closed listing

IT Operations Service Delivery

All Cities, NY, United States
NY, United States

$24 to $34 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $24 to $34 USD / hour
Closing date: May 9, 2027
Experience: 4+ years of related work experience, preferably in maintenance, quality, or a related field.
Posting language: English
Posted: Nov 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

IT Operations Service Delivery Description - Job Summary This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.

Responsibilities

Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols.
Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established protocols.
Conducts routine installations and configurations and proficiently assembles and integrates system/products, all in accordance with standard protocols.
Responds to common service, product, technical, and customer-relations inquiries, addressing problems promptly and appropriately, thereby ensuring a high level of customer satisfaction.
Executes approved and documented scripted change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance.
Maintains daily production goals and consistently exceeds contract-required response times, ensuring high-quality service delivery.
Aligns individual work with strategy, collaborates with teams to enhance operations and implement process improvements to standardize processes globally.
Adheres to established standards, ensuring data confidentiality, and supports execution of business processes with independent judgment.
Completes process-oriented assignments, shares technical information, and supports department-level operational plans.
Identifies and solves varied problems and completes day-to-day tasks with forward planning and minimal supervision.

Impact and Scope Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Minimum Qualifications

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
4+ years of related work experience, preferably in maintenance, quality, or a related field.

Knowledge and Skills Required

Agile Methodology
Amazon Web Services
Auditing
Automation
Business Process
Business Requirements
Change Management
Computer Science
Data Analysis
DevOps
Finance
Information Systems
Information Technology Infrastructure Library
IT Service Management
Linux
Microsoft Azure
Project Management
SAP Applications
Scrum (Software Development)
Technical Support

Cross-Org Skills Required

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Benefits

The pay range for this position is $24 to $34 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Services Schedule - Full time Shift - Shift 1, 0% premium (United States of America) Travel - 25% Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

About employer

More about this job

Skills

Customer service
Change management
Information confidentiality
Customer relations
Regulatory compliance
Business processes
Decision making
Auditing
Computer science
Data analysis
Computer technology
IT service management
Linux
Microsoft Azure
Project management
SAP
Scrum
Software development
Technical support
Communication skills

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Jobs in the United States