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Added 2 mins ago
Senior Project Manager
City of New York
New York City, NY
…selected candidate will be responsible for utilizing the agency’s technical resources to ensure that the projects meet the Agency’s Commitment Plan…
Added 2 mins ago
Senior Project Manager
City of New York
New York City, NY
…the title. If you do not meet the previously mentioned civil service criteria, you will not be considered for an…
Added 2 mins ago
Project Manager
City of New York
New York City, NY
Only candidates who are permanent in the Assistant Civil Engineer title or those who are reachable on the open competitive list (exam #5015) or filed for the open-competitive exam #7006 may…
Added 2 mins ago
Project Manager
City of New York
New York City, NY
…the title. If you do not meet the previously mentioned civil service criteria, you will not be considered for an…
Added 2 mins ago
Design Engineer
City of New York
New York City, NY
…indicate on your Cover Letter if you are permanent in the civil service title of Assistant Civil Engineer or if you are on the open-competitive list (exam #5015) or have filed for exam…
Added 2 mins ago
Senior Construction Project Manager
City of New York
New York City, NY
…selected candidate will be responsible for utilizing the agency’s technical resources to ensure that the projects meet the Agency’s Commitment Plan…
Added 2 mins ago
Microsoft 365 Engineer
City of New York
New York City, NY
The engineer will lead Microsoft 365 modernization initiatives, including migrating user and departmental data to OneDrive and SharePoint Online, implementing Microsoft 365 Copilot, and…
Added 3 mins ago
Snr Cybersecurity Consultant Engineer (Architecture, Infrastructure and Remediation)
LevelBlue LLC
United States
…engagements: analytics, detection logic, security integrations, technical advisory, and client-ready delivery artifacts. You will run workshops, provide SME-level guidance for technical and…
Added 4 mins ago
Transmission & Structural Department Leader
Verdantas
Petoskey, MI
Provide senior technical guidance on complex or high-risk work and ensure appropriate technical authority, independent review, and Engineer-of-Record accountability are assigned
Added 4 mins ago
DATA QUALITY ENGINEER I/II/III
Central Michigan University
Mount Pleasant, MI
DATA QUALITY ENGINEER I/II/III Position Number: S-4004 Position Summary: The Data Quality Engineer supports institutional data quality across Central Michigan University by profiling,…
Added 4 mins ago
Ford Racing Product Development Engineer
Ford Motor Company
Allen Park, MI
…are looking for a talented and highly motivated Body Exterior Engineer to join our Body Exterior Engineering…
Added 4 mins ago
Ford Racing Powertrain Procurement & Supply Chain Specialist
Ford Motor Company
Allen Park, MI
Develop and utilize KPIs to rate Suppliers based on their service level and Quality.
Added 4 mins ago
Ford Racing Powertrain Business Manager
Ford Motor Company
Allen Park, MI
3 to 7+ years of progressive experience in procurement, technical buyer or supply chain specialist with demonstrated proficiency in forecasting, scheduling, supplier performance and…
Added 4 mins ago
Prin Renewables Engineer
Consumers Energy
JACKSON, MI
…days on Monday, Tuesday and Thursday assigned to the Parnall Service Center located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate…
Added 4 mins ago
Infrastructure Engineer - Intune Platform & Mobile Security
HTC Global Services Inc
Troy, MI
…mobile security policy management, complex troubleshooting, and technical escalations while supporting platform improvements and a phased service…
Added 4 mins ago
Network Engineer III / Information Technologist III
Michigan State University(MSU)
East Lansing, MI
Working/Functional Title Network Engineer III ### Position Summary The Network Planning team designs and engineers MSU's wired and wireless networks, provides escalation support for complex…
Added 4 mins ago
Manufacturing Engineer-Package Attach/ Reflow Soldering
Ford Motor Company
Dearborn, MI
…teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you,…
Added 4 mins ago
Discrete Event Simulation (DES) Engineer, Final Assembly
Ford Motor Company
Dearborn, MI
Strong technical experience with Plant Simulation, Simul8, or other discrete event simulation software.
Added 4 mins ago
Blue Cruise Core Integration Engineer
Ford Motor Company
Dearborn, MI
…teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you,…
Added 4 mins ago
Construction Project Engineer
Rockford Construction
Detroit, MI
Rockford is seeking a motivated Construction Project Engineer to join our team. In this role, you will support construction projects from start to finish, assisting with project planning,…
Added 4 mins ago
Senior Engineer
PwC
Detroit, MI · Grand Rapids, MI
As a Senior Engineer you will help design, build, and test custom applications within our Advisory practice, bringing together software engineering, cloud-based solution delivery, and…
Added 4 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Lansing, MI
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 4 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Lansing, MI
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 4 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Lansing, MI
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 4 mins ago
Associate Software Engineer
Highmark Health
Lansing, MI
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…

Closed listing

Inside Solution Engineer - Edge AI and Advanced Compute Practice

Fort Collins, CO, United States

$83,000 to $127,800 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $83,000 to $127,800 USD / year
Experience: · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Inside Solution Engineer - Edge AI and Advanced Compute Practice Description - Role Summary The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements. This role serves as a technical liaison between the field and the Global Business Unit (GBU), connecting customer requirements and field findings with product management, engineering, and support teams. The engineer performs hands-on lab validation and troubleshooting, coordinates escalations, and maintains technical continuity from issue intake through verified resolution. By turning field experience into reusable guidance and actionable product feedback, this role improves field productivity and solution readiness.

Key Responsibilities

Field Solution Engineer Support · Provide remote technical assistance with solution design, product capabilities, configurations, compatibility, and deployment considerations for Edge AI and Advanced Compute engagements. · Support demonstrations, proofs of concept (POCs), pilots, and deployment readiness through lab preparation, configuration reviews, technical validation, and troubleshooting. · Develop technical responses, configuration guidance, bills of materials, and supporting documentation in partnership with field Solution Engineers.

Field Issue Resolution · Triage field issues based on customer impact, urgency, and deployment risk; gather environment details, logs, configurations, reproduction steps, and expected behavior. · Reproduce and isolate hardware, firmware, driver, operating system, application, networking, and integration issues in lab environments. · Develop and validate workarounds with the appropriate teams, document findings, and confirm fixes with the field before closing issues. · Maintain clear issue records, owners, next steps, and status updates so field teams can communicate accurately with customers.

GBU Coordination and Escalation · Serve as the field technical liaison to GBU product management, engineering, and support teams for product questions, defects, compatibility gaps, and solution limitations. · Prepare actionable escalation packages that include business impact, technical evidence, reproduction steps, troubleshooting completed, and the support needed. · Track escalations through resolution, coordinate follow-up and fix validation, and communicate confirmed support guidance and timelines to field Solution Engineers.

Solution Validation and Field Enablement · Maintain representative lab configurations and test new platforms, firmware, drivers, software releases, and ISV integrations against field use cases. · Create and maintain troubleshooting guides, known-issue summaries, validated configurations, reference architectures, and reusable demo and POC assets. · Share technical updates and lessons learned with the field through training, office hours, and knowledge-sharing sessions. · Identify recurring field issues and provide structured feedback to the GBU to improve product quality, documentation, serviceability, and solution readiness.

Required Qualifications · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline. · Hands-on experience configuring, testing, and troubleshooting enterprise compute solutions across hardware, firmware, operating systems, networking, and software integration. · Working knowledge of Edge AI or accelerated computing, including CPUs, GPUs, NPUs, AI inference workloads, containers, and related infrastructure. · Ability to reproduce technical issues, analyze logs and diagnostic data, isolate likely causes, and validate corrective actions. · Experience coordinating technical escalations with engineering, product management, or support organizations and following issues through closure. · Clear written and verbal communication, strong technical documentation skills, and the ability to explain complex findings to field teams and cross-functional partners. · Ability to prioritize multiple requests, work independently, and collaborate effectively with geographically distributed teams.

Preferred Qualifications · Experience with HP compute platforms, enterprise support processes, and GBU or product engineering collaboration. · Experience with Linux, Windows, Kubernetes, APIs, scripting, and automated testing or diagnostics. · Familiarity with NVIDIA and other accelerated computing ecosystems, AI inference frameworks, computer vision, or generative AI workloads. · Experience supporting ISV integrations, customer POCs, production deployments, and repeatable solution validation.

What Success Looks Like Field Solution Engineers receive timely, accurate technical guidance. Issues reach the GBU with the evidence needed to act, and fixes are validated and communicated clearly. Reusable tools and documentation reduce repeat troubleshooting, while field feedback helps improve product quality and the customer deployment experience.

The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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Skills

Technical support
Troubleshooting
Documentation
Firmware
Communication skills
Work independently
Collaboration
Linux
Microsoft Windows
Kubernetes
Test automation

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