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Software Engineer Stf.
Lockheed Martin
Littleton, CO
…team on a recurring multi-year, critical program seeking a SW Engineer who likes to be challenged, solve problems and work with a highly skilled software development…
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Electronics Engineer III, Avionics Testing
Lockheed Martin
Littleton, CO
Join us as an Electronics Engineer and become a member of the US Navy's Fleet Ballistic Missile (FBM) D5 Life Extension 2 (D5LE2) Avionics team.
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Electronics Engineer III, Avionics Testing
Lockheed Martin
Littleton, CO
Join us as an Electronics Engineer and become a member of the US Navy's Fleet Ballistic Missile (FBM) D5 Life Extension 2 (D5LE2) Avionics team.
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Staff Agile Product Owner - Morrisville (TS/SCI)
Northrop Grumman
Aurora, CO
Work with the Chief Engineer to ensure Capability and Technical Roadmaps alignment
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Northrop Grumman
Aurora, CO
Work with the Chief Engineer to ensure Capability and Technical Roadmaps alignment
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Northrop Grumman
Aurora, CO
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Principal / Sr Principal Cloud Engineer (AHT)
Northrop Grumman
Aurora, CO
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Staff Cloud Engineer
Northrop Grumman
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Staff DevOps Engineer
Northrop Grumman
Aurora, CO
Northrop Grumman’s Space Systems Sector is looking for an experienced Staff DevOps Engineer to augment our team. This position can be based in Aurora, CO, Morrisville, NC or Sacramento, CA.
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Modeling & Simulation Systems Engineer - Level 2 (AHT)
Northrop Grumman
Colorado Springs, CO
…exciting career opportunity for a Modeling & Simulation Systems Engineer – Level 2 (Infrared Hard Body (IRHB) Missile Modeling Engineer) to join our team of qualified, diverse individuals.…
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Principal Systems Engineer – Network Sys Engr III (26-388)
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Colorado Springs, CO
Northrop Grumman Space Systems - Missile Defense Integration offers an excellent opportunity for a Principal Engineer Systems – Network Sys Engr III (26-388) to join our team of skilled and…
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Staff Integration & Test Engineer (SME) (26-424)
Northrop Grumman
Colorado Springs, CO
…offers an excellent opportunity for a Staff Integration & Test Engineer (SME) (26-424) to join our team of skilled and diverse professionals. Based in Colorado Springs, CO, this role is…
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INTERNAL ONLY: Principal Software Engineer (26-434)
Northrop Grumman
Colorado Springs, CO
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Systems Engineer - Sentinel
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Auria is seeking an experienced System Engineer (SE) - All Levels to support the Sentinel program (formerly called the Ground Based Strategic Deterrent - GBSD). This position is in…
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…Need to be Successful Minimum Requirements for Senior Project Engineer - Systems Engineering - Acquisition and Systems Engineering: - Bachelor's degree from an accredited program in…
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Staff Engineer Software Architect - Level 5
Northrop Grumman
Colorado Springs, CO · Boulder, CO
…exciting career opportunity for a Staff Software Architect Engineer – Level 5 to join our team of qualified, diverse individuals . The position can be located on-site in Boulder, CO,…
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2027 Trajectory Optimization Engineer
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Principal Engineer Software III (26-404)
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Sentinel - Systems Engineer - Support Systems Integration
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Northrop Grumman Defense Systems is seeking to hire a Systems Engineer – Support Systems Integration (Level 2) to join its team. This position is in Roy, UT or Colorado Springs in support…
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Sentinel - Principal Systems Engineer - Support Systems Integration
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Northrop Grumman Defense Systems is seeking to hire a Principal Systems Engineer – Support Systems Integration (Level 3) to join its team. This position is in Roy, UT or Colorado Springs,…
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Sentinel - Principal Systems Engineer - Support Systems Integration
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Northrop Grumman Defense Systems is seeking to hire a Principal Systems Engineer – Support Systems Integration (Level 3) to join its team. This position is in Roy, UT in support of the…
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JTF-Gold Facility Engineering Planner
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Closed listing

Inside Solution Engineer - Edge AI and Advanced Compute Practice

Fort Collins, CO, United States
Fort Collins, United States

$83,000 to $127,800 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $83,000 to $127,800 USD / year
Closing date: May 3, 2027
Experience: · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Inside Solution Engineer - Edge AI and Advanced Compute Practice Description - Role Summary The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements. This role serves as a technical liaison between the field and the Global Business Unit (GBU), connecting customer requirements and field findings with product management, engineering, and support teams. The engineer performs hands-on lab validation and troubleshooting, coordinates escalations, and maintains technical continuity from issue intake through verified resolution. By turning field experience into reusable guidance and actionable product feedback, this role improves field productivity and solution readiness.

Key Responsibilities

Field Solution Engineer Support · Provide remote technical assistance with solution design, product capabilities, configurations, compatibility, and deployment considerations for Edge AI and Advanced Compute engagements. · Support demonstrations, proofs of concept (POCs), pilots, and deployment readiness through lab preparation, configuration reviews, technical validation, and troubleshooting. · Develop technical responses, configuration guidance, bills of materials, and supporting documentation in partnership with field Solution Engineers.

Field Issue Resolution · Triage field issues based on customer impact, urgency, and deployment risk; gather environment details, logs, configurations, reproduction steps, and expected behavior. · Reproduce and isolate hardware, firmware, driver, operating system, application, networking, and integration issues in lab environments. · Develop and validate workarounds with the appropriate teams, document findings, and confirm fixes with the field before closing issues. · Maintain clear issue records, owners, next steps, and status updates so field teams can communicate accurately with customers.

GBU Coordination and Escalation · Serve as the field technical liaison to GBU product management, engineering, and support teams for product questions, defects, compatibility gaps, and solution limitations. · Prepare actionable escalation packages that include business impact, technical evidence, reproduction steps, troubleshooting completed, and the support needed. · Track escalations through resolution, coordinate follow-up and fix validation, and communicate confirmed support guidance and timelines to field Solution Engineers.

Solution Validation and Field Enablement · Maintain representative lab configurations and test new platforms, firmware, drivers, software releases, and ISV integrations against field use cases. · Create and maintain troubleshooting guides, known-issue summaries, validated configurations, reference architectures, and reusable demo and POC assets. · Share technical updates and lessons learned with the field through training, office hours, and knowledge-sharing sessions. · Identify recurring field issues and provide structured feedback to the GBU to improve product quality, documentation, serviceability, and solution readiness.

Required Qualifications · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline. · Hands-on experience configuring, testing, and troubleshooting enterprise compute solutions across hardware, firmware, operating systems, networking, and software integration. · Working knowledge of Edge AI or accelerated computing, including CPUs, GPUs, NPUs, AI inference workloads, containers, and related infrastructure. · Ability to reproduce technical issues, analyze logs and diagnostic data, isolate likely causes, and validate corrective actions. · Experience coordinating technical escalations with engineering, product management, or support organizations and following issues through closure. · Clear written and verbal communication, strong technical documentation skills, and the ability to explain complex findings to field teams and cross-functional partners. · Ability to prioritize multiple requests, work independently, and collaborate effectively with geographically distributed teams.

Preferred Qualifications · Experience with HP compute platforms, enterprise support processes, and GBU or product engineering collaboration. · Experience with Linux, Windows, Kubernetes, APIs, scripting, and automated testing or diagnostics. · Familiarity with NVIDIA and other accelerated computing ecosystems, AI inference frameworks, computer vision, or generative AI workloads. · Experience supporting ISV integrations, customer POCs, production deployments, and repeatable solution validation.

What Success Looks Like Field Solution Engineers receive timely, accurate technical guidance. Issues reach the GBU with the evidence needed to act, and fixes are validated and communicated clearly. Reusable tools and documentation reduce repeat troubleshooting, while field feedback helps improve product quality and the customer deployment experience.

The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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