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Added 2 mins ago
Staff Machine Learning Engineer - Mapping
General Motors
Nashville, TN
Our Mapping organization is building national-scale, next-generation mapping systems that move beyond static HD maps toward automated, ML-driven map reconstruction pipelines powered by…
Added 2 mins ago
A
AI - Cybersecurity Forward Deployed Engineer - FDE Senior Manager
Accenture
Nashville, TN
- $132,500 to $366,300 USD / year
…not a pen test engagement. A Cybersecurity Forward Deployed Engineer is a production engineer who works embedded inside a client’s enterprise - shoulder to shoulder with their security and…
Added 2 mins ago
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Senior Platform Software Engineer, AI
Oracle
Nashville, TN
- $92,500 to $209,500 USD / year
We are seeking a Senior Platform Software Engineer to design, build, and operate scalable services that improve the developer experience and increase engineering productivity. You will work…
Added 2 mins ago
Cyber - AI Engineer - Manager - Consulting
EY
Nashville, TN · Chattanooga, TN · Memphis, TN
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
Added 2 mins ago
TPM, Fwd Deployed Engineer, Business Innovation and AI
Amazon
Nashville, TN
…implementing software engineering best practices in large-scale…
Added 2 mins ago
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Cybersecurity AI Forward Deployed Engineer - FDE - Manager
Accenture
Nashville, TN
- $94,400 to $316,300 USD / year
…not a pen test engagement. A Cybersecurity Forward Deployed Engineer is a production engineer who works embedded inside a client’s enterprise - shoulder to shoulder with their security and…
Added 2 mins ago
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Electrical Engineer 3
Pacific Northwest National Laboratory
Nashville, TN
- $122,100 USD / year
The Operational Systems Engineering group within the Earth Systems Science Division seeks a mid-career Electrical Engineer to support research, development, and deployment activities…
Added 2 mins ago
Site Reliability Engineer
Highmark Health
Nashville, TN
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Added 2 mins ago
Senior Azure Cloud Engineer
Caterpillar, Inc.
Nashville, TN
Ability to work independently on complex infrastructure technology components that may be used by one or more applications or systems.
Added 2 mins ago
Platform Infrastructure Engineer
Maximus
Nashville, TN
Maximus is seeking a highly skilled individual to join our team as a Platform Infrastructure Engineer. You will be responsible for the deployment and maintenance of several platforms…
Added 2 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Nashville, TN
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…
Added 2 mins ago
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Network Infrastructure Engineer II
Akamai Technologies, Inc.
Nashville, TN
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 2 mins ago
Supply Chain Capacity Engineer
Meta
Nashville, TN
Meta is seeking a Planning & Capacity Engineer to join the Infrastructure Supply Chain and Engineering (ISCE) Planning team to focus on planning optimization for all of Meta’s…
Added 2 mins ago
Hardware Engineer, PCB Layout
Meta
Nashville, TN
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 3 mins ago
Mainframe Technical Engineer
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Nashville, TN
…z/OS, SMP/E, COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals,…
Added 7 mins ago
Senior Software Quality Engineer
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CA
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Added 24 mins ago
Early Career Geotechnical Engineer
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Costa Mesa, CA
Geosyntec has an exciting opportunity for an Early Career Geotechnical Engineer in our Costa Mesa, California office. The position will have the opportunity to apply academic knowledge to…
Added 31 mins ago
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Software Engineer Full Stack / Backend I (Full Time) - United States
Cisco Systems, Inc.
Remote, United States
- Full-time
As a Full Stack Software Engineer, you will develop, build, and ship end-to-end features and bug fixes across our high-scale Java backend microservices and modern React frontend…
Added 31 mins ago
Software Engineer – Release Management
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We are seeking a motivated Engineer to join our Release team in Research Triangle Park (RTP), North Carolina, helping us improve software project infrastructure and product quality for…
Added 32 mins ago
Senior Software Quality Engineer
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CA
…with cloud-based medical device applications and supporting infrastructure. This role ensures software systems are developed, verified, validated, and maintained in compliance with…
Added 32 mins ago
Pre-Sales Solutions Engineer-Hyperscaler
Cisco Systems, Inc.
San Jose, CA · Pleasanton, CA · Concord, NH · San Bruno, CA · Milpitas, CA · Mountain View, CA · Los Altos, CA · Redwood City, CA · San Francisco, CA · Santa Clara, CA · Fremont, CA · San Mateo, CA · Sunnyvale, CA · Palo Alto, CA
…teamwork, and continuous improvement, focusing on advancing systems through innovative network architectures. This role offers the exciting opportunity to influence Cisco’s next-generation…
Added 34 mins ago
Manufacturing Quality Engineer
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…diverse group of driven professionals who design the products and systems that support enhanced military capabilities, protect national security, and keep critical information and…
Added 35 mins ago
Facility Operations Center Manager, Facility Operations Center
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Herndon, VA
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Added 37 mins ago
Systems Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
Transform technology into opportunity as a Systems Engineer. A career in enterprise IT means connecting and enhancing the systems that matter most. You’ll be at the forefront of innovation…
Added 37 mins ago
Systems Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
…or modifies processes to solve complex problems for computer systems and business and electronic interfaces to achieve desired results through the use of innovative…

Inside Solution Engineer - Edge AI and Advanced Compute Practice

Fort Collins, CO, United States

$83,000 to $127,800 USD / year

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Job details

Pay: $83,000 to $127,800 USD / year
Experience: · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline.
Posting language: English
Posted: Nov 4, 2026

Original job description

Inside Solution Engineer - Edge AI and Advanced Compute Practice Description - Role Summary The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements. This role serves as a technical liaison between the field and the Global Business Unit (GBU), connecting customer requirements and field findings with product management, engineering, and support teams. The engineer performs hands-on lab validation and troubleshooting, coordinates escalations, and maintains technical continuity from issue intake through verified resolution. By turning field experience into reusable guidance and actionable product feedback, this role improves field productivity and solution readiness.

Key Responsibilities

Field Solution Engineer Support · Provide remote technical assistance with solution design, product capabilities, configurations, compatibility, and deployment considerations for Edge AI and Advanced Compute engagements. · Support demonstrations, proofs of concept (POCs), pilots, and deployment readiness through lab preparation, configuration reviews, technical validation, and troubleshooting. · Develop technical responses, configuration guidance, bills of materials, and supporting documentation in partnership with field Solution Engineers.

Field Issue Resolution · Triage field issues based on customer impact, urgency, and deployment risk; gather environment details, logs, configurations, reproduction steps, and expected behavior. · Reproduce and isolate hardware, firmware, driver, operating system, application, networking, and integration issues in lab environments. · Develop and validate workarounds with the appropriate teams, document findings, and confirm fixes with the field before closing issues. · Maintain clear issue records, owners, next steps, and status updates so field teams can communicate accurately with customers.

GBU Coordination and Escalation · Serve as the field technical liaison to GBU product management, engineering, and support teams for product questions, defects, compatibility gaps, and solution limitations. · Prepare actionable escalation packages that include business impact, technical evidence, reproduction steps, troubleshooting completed, and the support needed. · Track escalations through resolution, coordinate follow-up and fix validation, and communicate confirmed support guidance and timelines to field Solution Engineers.

Solution Validation and Field Enablement · Maintain representative lab configurations and test new platforms, firmware, drivers, software releases, and ISV integrations against field use cases. · Create and maintain troubleshooting guides, known-issue summaries, validated configurations, reference architectures, and reusable demo and POC assets. · Share technical updates and lessons learned with the field through training, office hours, and knowledge-sharing sessions. · Identify recurring field issues and provide structured feedback to the GBU to improve product quality, documentation, serviceability, and solution readiness.

Required Qualifications · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline. · Hands-on experience configuring, testing, and troubleshooting enterprise compute solutions across hardware, firmware, operating systems, networking, and software integration. · Working knowledge of Edge AI or accelerated computing, including CPUs, GPUs, NPUs, AI inference workloads, containers, and related infrastructure. · Ability to reproduce technical issues, analyze logs and diagnostic data, isolate likely causes, and validate corrective actions. · Experience coordinating technical escalations with engineering, product management, or support organizations and following issues through closure. · Clear written and verbal communication, strong technical documentation skills, and the ability to explain complex findings to field teams and cross-functional partners. · Ability to prioritize multiple requests, work independently, and collaborate effectively with geographically distributed teams.

Preferred Qualifications · Experience with HP compute platforms, enterprise support processes, and GBU or product engineering collaboration. · Experience with Linux, Windows, Kubernetes, APIs, scripting, and automated testing or diagnostics. · Familiarity with NVIDIA and other accelerated computing ecosystems, AI inference frameworks, computer vision, or generative AI workloads. · Experience supporting ISV integrations, customer POCs, production deployments, and repeatable solution validation.

What Success Looks Like Field Solution Engineers receive timely, accurate technical guidance. Issues reach the GBU with the evidence needed to act, and fixes are validated and communicated clearly. Reusable tools and documentation reduce repeat troubleshooting, while field feedback helps improve product quality and the customer deployment experience.

The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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More about this job

Skills

Technical support
Troubleshooting
Documentation
Firmware
Communication skills
Work independently
Collaboration
Linux
Microsoft Windows
Kubernetes
Test automation

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