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Senior Software Engineer
Advantest
San Jose, CA · Austin, TX
Advantest is seeking a Software Engineer to join the US AI and Automation Team. In this role, you will help design, develop, and deploy software solutions that integrate AI capabilities…
Added just now
Geospatial Developer
Vantor Services Inc.
Reston, VA
Vantor is seeking a Geospatial Developer to design, build, and support high-impact geospatial applications, REST integrations, and data pipelines across our enterprise GIS environment. In…
Added 2 mins ago
Senior Identity Security Engineer
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Added 2 mins ago
Software Engineer Senior
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United States
As a Software Engineer Senior at GDIT, you will design, develop, integrate, and sustain secure software applications and data-driven solutions that support complex mission requirements.…
Added 4 mins ago
Software Engineer II - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Mastercard is seeking a Software Engineer II to design, build, and enhance production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 4 mins ago
Software Engineer II - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Mastercard is seeking a Software Engineer II to design, build, and enhance production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 4 mins ago
Senior Software Engineer - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Mastercard is seeking a Senior Software Engineer to design and build production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 4 mins ago
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Data Engineer
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- $58 to $62 USD / hour
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Added 4 mins ago
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Sr Microsoft Ecosystem Cyber Security Engineer
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- $50 to $60 USD / hour
Design and maintain end-to-end architecture integrations between security tools and adjacent platforms (CASB, SOAR, SIEM, ServiceNow, CMDB, email gateways, and threat intel platforms)
Added 9 mins ago
Staff Software Engineer
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…configure, the sirens and strobes that act on each decision, partner integrations such as Singlewire, and the HubSpot to Acumatica sync for closed deals. Hardware, support, sales, and…
Added 10 mins ago
Sr. Software Development Engineer
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Added 11 mins ago
Google Workspace Engineer
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Serve as the Tier 3 escalation point and technical expert for all Google Workspace (Gmail, Drive, Meet, Vault, etc.) services and related third-party integrations.
Added 13 mins ago
FLEX Senior Software Engineer
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Experience with 3rd Party SDK integrations such as Google Maps and other open source libraries
Added 15 mins ago
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- $120,000 to $180,000 USD / year
Lead the "0-to-1" Phase: Architect and develop software solutions for digital screens and ESL integrations, operating initially as a single contributor.
Added 20 mins ago
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Staff Backend Engineer - Performance - US
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Remote, United States
- $222,000 to $342,000 USD / year
You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems.
Added 22 mins ago
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The Principal Security Automation & AI Engineer is the senior technical leader responsible for automation and AI across Cyber Defense. This role designs, builds, and operates scalable…
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Lead Quality Engineer, Test Automation & AI Products
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- From $62 USD / hour
API and backend automation, plus testing of distributed apps, messaging and integrations
Added 23 mins ago
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Intelligent Automation Engineer
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- From $65 USD / hour
Daily Responsibilities: A client is looking for an Intelligent Automation Engineer to design, build and support enterprise automations, primarily in UiPath, as its 2027 RPA strategy ramps…
Added 24 mins ago
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Enterprise Technology Costing Architect
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Define how applications, platforms, data, integrations and downstream systems work together as one enterprise costing technology ecosystem.
Added 24 mins ago
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Inside Solution Engineer - Edge AI and Advanced Compute Practice
HP
Fort Collins, CO
- $83,000 to $127,800 USD / year
The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements.…
Added 26 mins ago
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Added 31 mins ago
Senior QA Engineer
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We are looking for an experienced Senior QA Engineer who is passionate about building quality into software from the beginning, not simply testing it at the end. You will play a key role in…

Inside Solution Engineer - Edge AI and Advanced Compute Practice

Fort Collins, CO, United States

$83,000 to $127,800 USD / year

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Job details

Pay: $83,000 to $127,800 USD / year
Experience: · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline.
Posting language: English
Posted: Nov 4, 2026

Original job description

Inside Solution Engineer - Edge AI and Advanced Compute Practice Description - Role Summary The Inside Solution Engineer provides remote technical support to HP's field Solution Engineers, helping them validate solutions, resolve technical issues, and advance customer engagements. This role serves as a technical liaison between the field and the Global Business Unit (GBU), connecting customer requirements and field findings with product management, engineering, and support teams. The engineer performs hands-on lab validation and troubleshooting, coordinates escalations, and maintains technical continuity from issue intake through verified resolution. By turning field experience into reusable guidance and actionable product feedback, this role improves field productivity and solution readiness.

Key Responsibilities

Field Solution Engineer Support · Provide remote technical assistance with solution design, product capabilities, configurations, compatibility, and deployment considerations for Edge AI and Advanced Compute engagements. · Support demonstrations, proofs of concept (POCs), pilots, and deployment readiness through lab preparation, configuration reviews, technical validation, and troubleshooting. · Develop technical responses, configuration guidance, bills of materials, and supporting documentation in partnership with field Solution Engineers.

Field Issue Resolution · Triage field issues based on customer impact, urgency, and deployment risk; gather environment details, logs, configurations, reproduction steps, and expected behavior. · Reproduce and isolate hardware, firmware, driver, operating system, application, networking, and integration issues in lab environments. · Develop and validate workarounds with the appropriate teams, document findings, and confirm fixes with the field before closing issues. · Maintain clear issue records, owners, next steps, and status updates so field teams can communicate accurately with customers.

GBU Coordination and Escalation · Serve as the field technical liaison to GBU product management, engineering, and support teams for product questions, defects, compatibility gaps, and solution limitations. · Prepare actionable escalation packages that include business impact, technical evidence, reproduction steps, troubleshooting completed, and the support needed. · Track escalations through resolution, coordinate follow-up and fix validation, and communicate confirmed support guidance and timelines to field Solution Engineers.

Solution Validation and Field Enablement · Maintain representative lab configurations and test new platforms, firmware, drivers, software releases, and ISV integrations against field use cases. · Create and maintain troubleshooting guides, known-issue summaries, validated configurations, reference architectures, and reusable demo and POC assets. · Share technical updates and lessons learned with the field through training, office hours, and knowledge-sharing sessions. · Identify recurring field issues and provide structured feedback to the GBU to improve product quality, documentation, serviceability, and solution readiness.

Required Qualifications · 3–5 years of experience in solution engineering, technical presales, technical support, systems engineering, AI infrastructure, or a related discipline. · Hands-on experience configuring, testing, and troubleshooting enterprise compute solutions across hardware, firmware, operating systems, networking, and software integration. · Working knowledge of Edge AI or accelerated computing, including CPUs, GPUs, NPUs, AI inference workloads, containers, and related infrastructure. · Ability to reproduce technical issues, analyze logs and diagnostic data, isolate likely causes, and validate corrective actions. · Experience coordinating technical escalations with engineering, product management, or support organizations and following issues through closure. · Clear written and verbal communication, strong technical documentation skills, and the ability to explain complex findings to field teams and cross-functional partners. · Ability to prioritize multiple requests, work independently, and collaborate effectively with geographically distributed teams.

Preferred Qualifications · Experience with HP compute platforms, enterprise support processes, and GBU or product engineering collaboration. · Experience with Linux, Windows, Kubernetes, APIs, scripting, and automated testing or diagnostics. · Familiarity with NVIDIA and other accelerated computing ecosystems, AI inference frameworks, computer vision, or generative AI workloads. · Experience supporting ISV integrations, customer POCs, production deployments, and repeatable solution validation.

What Success Looks Like Field Solution Engineers receive timely, accurate technical guidance. Issues reach the GBU with the evidence needed to act, and fixes are validated and communicated clearly. Reusable tools and documentation reduce repeat troubleshooting, while field feedback helps improve product quality and the customer deployment experience.

The pay range for this role is $83,000 to $127,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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More about this job

Skills

Technical support
Troubleshooting
Documentation
Firmware
Communication skills
Work independently
Collaboration
Linux
Microsoft Windows
Kubernetes
Test automation

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