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Inside Sales Representative

Rio Rancho, NM, United States

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Job details

Experience: Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.
Posting language: English
Posted: Nov 9, 2026

Original job description

Inside Sales Representative Description - Job Summary

This role is responsible for proactively reaching out to potential customers, initiating sales conversations, building relationships, and guiding prospects through the sales process. The role involves leveraging in-depth product knowledge, effective communication, and persuasive skills to identify customer needs, address concerns, and ultimately close deals. The role often collaborates with marketing and other sales team members to drive revenue growth, meet targets, and contribute to the organization's overall sales strategy.

Responsibilities

Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
Evaluates leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
Develops a deep understanding of the products or services offered, stay up to date with new features and enhancements, and effectively communicate their value propositions to prospects.
Leads market penetration campaigns while training and coaching other inside sales representatives.
Delivers compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
Manages and updates CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
Collaborates with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

Education & Experience Recommended

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

Certified Inside Sales Professional (CISP)

Knowledge & Skills

Business Development
Business Planning
Business To Business
Cold Calling
Consultative Selling
Cross-Selling
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outbound Calls
Phone Sales
Product Knowledge
Sales Process
Sales Prospecting
Sales Strategy
Salesforce
Selling Techniques
Telemarketing
Upselling

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary The on-target earnings (OTE) range for this role is $32 to $46 USD per hour with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/]) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel -

Relocation - Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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