Jobs in the United States

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Geotechnical Engineer
Actalent
Kirkland, WA
- $35 to $45.6 USD / hour
A collaborative environment with room to grow into greater technical, project-management, and client responsibilities.
Added just now
Superintendent Of Construction
Actalent
Glastonbury, CT
…to $50M+. This individual will serve as a key member of the project leadership team and will be responsible for the day-to-day management of subcontractors, site logistics, safety, quality,…
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Mechanical Project Manager
Actalent
Queens, NY
- $55 to $80 USD / hour
Support project planning, scheduling, procurement, and coordination efforts.
Added 1 min ago
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Biologist 3rd Shift Lead
Actalent
Gaithersburg, MD
- $42.3 USD / hour
Communicate effectively with technical teams to support project objectives.
Added 1 min ago
A
ADAS Systems And Software Engineer II
Actalent
Ann Arbor, MI
- $40 to $50 USD / hour
Lead or support technical project workstreams, cross-functional activities, and supplier-led development efforts to keep technical activities aligned with program goals.
Added 1 min ago
A
Functional ECU And Smart Security Design Engineer
Actalent
Saline, MI
- $45 to $55 USD / hour
Assess and develop risk management activities to maintain project targets such as performance, cost, mass, quality, and user experience.
Added 1 min ago
MEP Specialist
Actalent
McAllen, TX
…relation to Data Centers. This role involves traveling between project locations in Dallas, Atlanta GA, Northern VA, Mississippi, and…
Added 1 min ago
A
Mechanical Engineer
Actalent
Three Rivers, MI
- $38.46 to $45.68 USD / hour
…structured schedule while allowing for the variety that comes with project-based work. The setting offers broad exposure across RV, steel, and medical industries, and encourages engineers…
Added 1 min ago
PW
Senior Health Care Fiscal Analyst
People With Developmental Disabilities, Office for
Albany, NY
- $69,964 to $88,970 USD / year
Duties Description OPWDD's Division of Fiscal Policy & Management's Bureau of Cost and Revenue Solutions (CARS) is responsible for a variety of interrelated functions. One primary function…
Added 1 min ago
IT Leadership Development Associate
Dover Corporation
Downers Grove, IL
Coming out of school, new hires will engage in a 24-month rotational leadership program consisting of two different assignments (12-months each) across Dover’s Operating Companies. In each…
Added 1 min ago
DC
Intern, IT Leadership Development Program
Dover Corporation
Downers Grove, IL
- $26 USD / hour
After graduation, new hires will engage in a 24-month rotational leadership program consisting of two different assignments (12-months each) across Dover’s business segments. In each…
Added 1 min ago
Senior Software Engineer - Java Cloud (Health100 Platform)
CVS Shared Services Resources LLC
Remote, United States
Provide domain knowledge and engineering insight to guide early designs, accelerate project decision-making, and maintain close oversight of technical execution.
Added 1 min ago
Program Manager
Wabash
Lafayette, IN
The Program Manager, Digital Enablement is accountable for leading enterprise application programs and strengthening portfolio and project delivery across Digital Enablement. This role…
Added 1 min ago
SO
Budget Manager - Fiscal Operations
State of Louisiana
Baton Rouge, LA
- $30.43 to $56.86 USD / hour
…oversight for budget development, execution, and financial management across assigned offices and programs. This position is responsible for guiding Budget Analysts, overseeing the…
Added 1 min ago
II
Senior Formulations Technologist, Global Beauty & Home
Ingredion Incorporated (Corporate)
Bedford Park, IL
- $84,400 to $112,533.33 USD / year
The Senior Formulation Technologist responsible for the design and execution of product development, customer support, and applied research projects for our Beauty & Home Care Applications.…
Added 2 mins ago
Quality Compliance Manager
ODW Logistics
Lockbourne, OH
Create, implement, and maintain project documentation for quality compliance program materials to support organizational, certification, and client requirements
Added 2 mins ago
CO
Core Research Assistant - Mass Spectrometry
Career Opportunities
La Jolla, CA
- $18 to $21 USD / hour
…will be responsible for these activities, while also providing support to facility…
Added 2 mins ago
Project Accountant
Suffolk
Los Angeles, CA
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and…
Added 2 mins ago
Engineer III
New Jersey Resources
Wall, NJ
…distribution, transmission, and regulator station facilities. Manage project scope, schedules, budgets, and subcontractors from design through construction. Ensure all project activities…
Added 3 mins ago
Marketing Services Manager
Propelled Brands Franchising, LLC
Carrollton, TX
Support new-center and resale franchisees through marketing onboarding, program setup, and vendor implementation.
Added 3 mins ago
Software Engineering Manager - Asset Management Group Technology
PNC
Pittsburgh, PA · Farmers Branch, TX · Lakewood, CO · Strongsville, OH · Phoenix, AZ
As a Software Engineering Manager within PNC's Asset Management Group (AMG), you will lead and develop a team of software engineers responsible for delivering scalable technology solutions…
Added 3 mins ago
Project Manager II
PNC
Pittsburgh, PA · Downers Grove, IL · Cleveland, OH · Columbus, OH · Miamisburg, OH
…an opportunity to contribute to the company’s success. As a Project Manager II within PNC's Enterprise Change Management organization, you will be based in Pittsburgh, PA or one of PNC's…
Added 3 mins ago
Principal Consultant
INTEGRATION APPLIANCE, INC.
Remote, United States
Support the project Technical Lead in the implementation of the customer’s design.
Added 3 mins ago
Specialist, Subcontracts
L3Harris Technologies
Denver, CO · Albany, NY · Little Rock, AR · Atlanta, GA · Montgomery, AL · Tallahassee, FL
Procurement Professional with strong knowledge of supply chain and procurement with broad knowledge of project management. This role manages complex procurements, projects and processes…
Added 4 mins ago
Electrical Engineer
Cherokee Federal
San Antonio, TX
…facility investment planning, design and construction, operations support, real property management, energy support, environmental compliance and restoration, audit assertions, acquisition,…

Field Technical Support

All Cities, MA, United States

$25 to $38 USD / hour

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Job details

Pay: $25 to $38 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Field Technical Support Description - Job Summary

This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts. The role employs proactive monitoring techniques, offers site support for break-fix activities, and provides expertise in resolving complex issues. The role also coordinates departmental work, mentors the team, identifies improvement opportunities, and fosters positive working relationships.

Responsibilities

Enhances customer experience by providing a comprehensive overview of installation activities, site-specific information, and access to relevant contacts.
Addresses customer-relation challenges promptly and effectively, delivering guidance and escalating issues according to established protocols.
Offers software services encompassing pre-sales, post-sales, and service delivery support, catering to diverse customer needs.
Delivers services, including tailored solutions, to large enterprise, complex, or corporate accounts, addressing their specific requirements.
Utilizes proactive monitoring techniques and tools to identify opportunities for preventing problems and enhancing customer experiences.
Provides site support for customer break-fix activities, offers technical assistance to third-party and authorized service providers, and leads onsite escalation support when needed.
Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.
Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.
Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.
Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.

Education & Experience Recommended

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.

Preferred Certifications NA

Knowledge & Skills

Automation
Chemistry
Commissioning
Customer Relationship Management
Customer Support
Electrical Engineering
Electromechanics
Electronics
Environment Health And Safety
Field Service Management
Hand Tools
Key Performance Indicators (KPIs)
Operating Systems
Preventive Maintenance
Process Improvement
Safety Standards
Technical Services
Technical Support
Technical Training
Test Equipment

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this position is $25 to $38 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel -

Relocation - NoEqual Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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