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Added 4 mins ago
SC
Field Service Engineer
Staubli Corporation
Duncan, SC
- $78,437 USD / year
Field Service Engineer:(Duncan, South Carolina):Assist with the maintenanceand repair of robotic equipment including diagnose and testing of electronic components.Analyzes engineering…
Added 4 mins ago
Engineering Technician
Veterans Affairs, Veterans Health Administration
Charleston, SC
Added 4 mins ago
Engineering Technician
Veterans Affairs, Veterans Health Administration
Charleston, SC
Added 11 mins ago
LC
Field Engineer
Lithko Contracting, LLC
Denver, CO
- $60,000 to $80,000 USD / year
As a Project Engineer at Lithko, you will learn the fundamentals of concrete construction on the job site. Your dedicated manager and mentors are invested in your success as you build your…
Added 11 mins ago
LC
Field Engineer
Lithko Contracting, LLC
Denver, CO
- $60,000 to $80,000 USD / year
As a Project Engineer at Lithko, you will learn the fundamentals of concrete construction on the job site. Your dedicated manager and mentors are invested in your success as you build your…
Added 11 mins ago
SA
Senior Forward Deployed Engineer
Sinch America Inc.
Denver, CO
- $155,000 to $186,000 USD / year
We are hiring a Forward Deployed Engineer to make those integrations work in the real world. You will embed with customer engineering and operations teams, use modern AI development tools…
Added 29 mins ago
G
Transportation Engineer
GPAC
Nashville, TN
- $80,000 to $125,000 USD / year
We are seeking a Transportation Engineer to join a dynamic, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 30 mins ago
Customer Quality Engineer
Shape Corporation
Grand Haven, MI
As a member of the Program core team the CQE (Customer Quality Engineer) represents the voice of the customer within the Shape organization, acting as the key interface between the customer…
Added 30 mins ago
Manufacturing Engineer
Shape Corporation
Athens, AL
o Ensure successful transition of value stream to Launch Engineer by sharing pertinent information developed during the quoting process.
Added 30 mins ago
Quality Engineer
Shape Corporation
Tanner, AL
Bachelor's of Science in Engineering or related field or a minimum of 3 years of experience preferably in an automotive manufacturing environment. Equivalent work experience or…
Added 30 mins ago
Engineering Technician
Shape Corporation
Tanner, AL
Assist Process Engineer in developing specifications of primary and secondary equipment and controls
Added 30 mins ago
Field Engineer
Babcock Power Services
Remote, United States
We are currently seeking a Field Service Engineer, located anywhere in the United States, for our Technical Services Department which encompasses Boiler and HRSG Operation and Performance.…
Added 30 mins ago
Enterprise Security Systems, Senior Engineer II
Sempra
San Diego, CA
Typically requires a 4 year degree in a relevant field, or equivalent combination of relevant education and experience.
Added 38 mins ago
G
Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 39 mins ago
G
Engineer-in-Training (EIT) - Land Development
GPAC
Tampa, FL
- $70,000 to $100,000 USD / year
We are seeking a motivated Engineer-in-Training (EIT) to join our Land Development team. This is an excellent opportunity for an early-career engineer to gain hands-on experience, work…
Added 57 mins ago
System Protection Engineer, Mid-Career
Siemens
Wendell, NC
This hybrid Power Systems Protection Engineer position is based at our Wendell, NC headquarters for Siemens Electrification & Automation. Local candidates are encouraged to apply. Located…
Added 58 mins ago
EG
Databricks Data Engineer
Eliassen Group
Raleigh, NC
- $150,000 to $154,000 USD / year
Our client seeks a Databricks Data Engineer to design, build, and maintain scalable, reliable, and secure data pipelines, infrastructure, and systems that support consulting services and…
Added 58 mins ago
EG
Cloud Engineer
Eliassen Group
Raleigh, NC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
Field Engineer - Electrical Testing (NETA Level III/IV)
Added 1 hour ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
Field Engineer - Electrical Testing (NETA Level III/IV)
Added 1 hour ago
SR
LEAD ENGINEER - PRINCIPAL ENGINEER - Laser Development Engineer - Boulder, CO
Southwest Research I
Boulder, CO
- $121,451 to $226,720 USD / year
…Physics, Quantum Engineering or other related engineering degree field with relevant focus on lasers. Advanced degrees will be considered in lieu of some years of related industry work…
Added 1 hour ago
SR
LEAD ENGINEER - Instrument Systems Engineer - Boulder, CO
Southwest Research I
Boulder, CO
- $121,451 to $202,446 USD / year
…Engineering, Optical Engineering or other related Engineering degree field with relevant work experience. Advanced degrees will be considered in lieu of some years of related industry work…
Added 1 hour ago
M
Critical Environment Electrical Engineering
Microsoft
ON, CA
- $85,800 to $169,300 CAD / year
…every day and we need you as a Critical Environment Electrical Engineer (Energy…
Added 1 hour ago
M
Senior Critical Environment Mechanical Engineer
Microsoft
ON, CA
- $114,400 to $203,900 CAD / year
…and we need you as a Critical Environment Senior Mechanical…
Added 1 hour ago
G
Electrical / Controls Engineer - Rosebud County, MT (Relocation Offered)
GPAC
Colstrip, MT
- $85,000 to $120,000 USD / year
Electrical / Controls Engineer – Power Generation – Rosebud County, MT (Relocation Assistance Offered)

Closed listing

Electrical Service Engineer

Alpharetta, GA, United States
Alpharetta, United States

$89,650 to $130,000 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $89,650 to $130,000 USD / year
Closing date: May 1, 2027
Experience: Bachelor’s degree in Electrical, Electronics, Mechatronics, Mechanical, or a related engineering discipline and typically 3-5+ years of related experience.
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Electrical Service Engineer Description - The Electrical Service Engineer serves as a regional technical authority within the Services Competence Center, responsible for resolving complex customer and field escalations through advanced troubleshooting and root cause analysis. The role works closely with Remote Support Engineers (L1 support), Field Service Engineers (L2 support), and Customer Assurance teams (L4 support), as well as with customers and partners, to minimize impact, improve service performance, and ensure timely resolution of critical issues. In addition to managing high-complexity cases, the engineer contributes to process improvement, knowledge sharing, and the development of tools that strengthen regional service capability. The role includes visits to customer and partner sites to assess applications, understand system setups, and recommend improvement actions.

This role is remote for candidates in the west coast region.

Responsibilities

Represent HP’s technical position to partners and end customers, acting as a trusted authority on HP Additive Manufacturing solutions. Lead the resolution of complex technical escalations through advanced troubleshooting, structured action plans, and clear root cause analysis. Serve as the primary escalation focal point, ensuring proper documentation, validation of troubleshooting steps, and effective elevation to Business Unit (GBU) teams when required. Provide mission-critical technical support and recommendations to improve equipment performance and customer operations, both onsite and remotely through Field Service Engineers (FSEs) and partners. Coordinate cross-functional resolution efforts across L1 (remote support), L2 (field support), and L4 (engineering) teams to ensure timely and effective outcomes. Consolidate and deploy technical knowledge to the field, supporting the enablement of FSEs, operators, partners, and new employees. Lead small technical projects or initiatives, driving ownership, execution, and successful delivery of outcomes. Monitor and analyze service performance metrics, identifying trends and recommending actions to improve operational efficiency and service quality. Drive continuous improvement by identifying opportunities to enhance customer experience, streamline processes, and improve tools and ways of working.

Education & Experience Recommended

Bachelor’s degree in Electrical, Electronics, Mechatronics, Mechanical, or a related engineering discipline and typically 3-5+ years of related experience. Experience with complex industrial environments, additive manufacturing, or digital technologies is highly desirable. Experience in a customer-facing technical role is required. Experience working in cross-functional or multicultural environments. Exposure to ServiceNow or similar case management tools.

Knowledge & Skills

Strong analytical and problem-solving skills, with the ability to diagnose complex technical issues to root cause and a high level of attention to detail. Customer-focused mindset, with a strong interest in developing solutions that enhance the overall customer experience and deliver high-quality service. Ability to work effectively in a multi-technology environment, demonstrating adaptability and a continuous learning mindset in a rapidly evolving technology landscape. Excellent verbal and written communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Continuous improvement mindset, with the ability to challenge the status quo, drive meaningful change, and enhance tools, processes, and ways of working. High level of autonomy and proactivity, with the ability to operate effectively in a dynamic, international, and cross-functional environment.

Cross-Org Skills

Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity

Travel Must be willing to travel 50%

Impact & Scope Directly impacts customer satisfaction and system uptime Drives resolution of the most complex and critical technical issues Enables scalability of the support organization through knowledge transfer and process improvement Contributes to overall service performance, cost efficiency, and escalation reduction

Compensation and Benefits The pay range for this role is $ 89,650.00 - 130,000.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

About employer

More about this job

Skills

Troubleshooting
Root cause analysis
Process improvement
Technical support
Mechatronics
ServiceNow
Case management
Problem solving
Attention to detail
Customer experience
Adaptability
Communication skills
Customer service

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