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Added 3 mins ago
Lead Information Systems Security Officer (ISSO) - Post-Quantum Cryptography
Lumen
Dover, DE
Lumen is seeking a Lead Information Security Engineer (ISSO) with deep expertise in Risk Management Framework (RMF) execution and a strong focus on Post-Quantum Cryptography (PQC) strategy,…
Added 3 mins ago
Senior Software Engineer, Stablecoins
Coinbase
Dover, DE
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 3 mins ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
Dover, DE
- $133,100 USD / year
We are seeking an experienced Databricks Engineer to support the design, build, and operation of our enterprise data lakehouse that powers analytics and reporting across PNNL systems. This…
Added 3 mins ago
Lead Information Security Engineer - Red Team
Lumen
Dover, DE
Red Team - Lead Information Security Engineer
Added 3 mins ago
N
Asset Protection - Agent - Christiana Fashion Center Rack
Nordstrom
Newark, DE
- $24.4 to $25.4 USD / hour
…offers are dependent on the location, as well as job-related knowledge, skills, and…
Added 3 mins ago
Python- AI Software Engineer III
JPMorgan Chase
Wilmington, DE
As a Software Engineer III at JPMorgan Chase within the Corporate Sector, you will design, build, and maintain scalable backend data engineering solutions that power critical financial…
Added 3 mins ago
N
Seasonal Customer Service, Stock & Fulfillment - Christiana Fashion Center Rack
Nordstrom
Newark, DE
- $16.55 to $17.25 USD / hour
…offers are dependent on the location, as well as job-related knowledge, skills, and…
Added 3 mins ago
Packet and Voice Engineer
Zayo
Dover, DE
The Packet and Voice Engineer will be part of an optimization team that focuses on migrations to reduce cost and grooms customer and network circuits when required for real estate network…
Added 3 mins ago
Field Installation Engineer
Red River
Dover, DE
The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure…
Added 3 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Dover, DE
- $95,000 to $171,000 USD / year
As a Site Reliability Engineer II, you will be responsible for:
Added 4 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Dover, DE
Working knowledge of cloud identity, network security, data protection, logging, posture management, and workload protection concepts.
Added 4 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Dover, DE
…and the broader database ecosystem. Deliver cross-functional knowledge transfer to regional SEs, sales teams, and channel…
Added 4 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Dover, DE
Engineer and administer cloud security posture management and workload protection capabilities, including environment onboarding, policy configuration, security recommendations, coverage,…
Added 4 mins ago
Software Engineer III - Python/PySpark/Databricks/AWS
JPMorgan Chase
Wilmington, DE
As an Software Engineer III - Python/PySpark/Databricks/AWS at JPMorgan Chase within the Corporate Sector-Global Finance team, you will be a key member of an agile team, tasked with…
Added 4 mins ago
Engineer III, OverWatch Labs (Remote)
CrowdStrike
Dover, DE
We are looking for an engineer to work on building and maintaining scalable data infrastructure/platforms and tools for our team. Someone with foundational knowledge in algorithms, software…
Added 11 mins ago
Senior Software Engineer, Stablecoins
Coinbase
Pierre, SD
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 11 mins ago
PN
Senior Databricks Engineer
Pacific Northwest National Laboratory
Pierre, SD
- $133,100 USD / year
We are seeking an experienced Databricks Engineer to support the design, build, and operation of our enterprise data lakehouse that powers analytics and reporting across PNNL systems. This…
Added 11 mins ago
Packet and Voice Engineer
Zayo
Pierre, SD
The Packet and Voice Engineer will be part of an optimization team that focuses on migrations to reduce cost and grooms customer and network circuits when required for real estate network…
Added 11 mins ago
Field Installation Engineer
Red River
Pierre, SD
The Field Installation Engineer is responsible for the planning, installation, configuration, calibration, validation, troubleshooting, and optimization of network and infrastructure…
Added 11 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Pierre, SD
- $95,000 to $171,000 USD / year
As a Site Reliability Engineer II, you will be responsible for:
Added 11 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Pierre, SD
Engineer and administer cloud security posture management and workload protection capabilities, including environment onboarding, policy configuration, security recommendations, coverage,…
Added 11 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Pierre, SD
Working knowledge of cloud identity, network security, data protection, logging, posture management, and workload protection concepts.
Added 11 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Pierre, SD
…and the broader database ecosystem. Deliver cross-functional knowledge transfer to regional SEs, sales teams, and channel…
Added 11 mins ago
Engineer III, OverWatch Labs (Remote)
CrowdStrike
Pierre, SD
We are looking for an engineer to work on building and maintaining scalable data infrastructure/platforms and tools for our team. Someone with foundational knowledge in algorithms, software…
Added 13 mins ago
Manufacturing Engineer
Daifuku Intralogistics America
Hobart, IN
A Manufacturing Engineer is responsible for designing, implementing and reviewing the procedures and equipment involved in the manufacturing process.

Closed listing

Electrical Service Engineer

Alpharetta, GA, United States

$89,650 to $130,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $89,650 to $130,000 USD / year
Experience: Bachelor’s degree in Electrical, Electronics, Mechatronics, Mechanical, or a related engineering discipline and typically 3-5+ years of related experience.
Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Electrical Service Engineer Description - The Electrical Service Engineer serves as a regional technical authority within the Services Competence Center, responsible for resolving complex customer and field escalations through advanced troubleshooting and root cause analysis. The role works closely with Remote Support Engineers (L1 support), Field Service Engineers (L2 support), and Customer Assurance teams (L4 support), as well as with customers and partners, to minimize impact, improve service performance, and ensure timely resolution of critical issues. In addition to managing high-complexity cases, the engineer contributes to process improvement, knowledge sharing, and the development of tools that strengthen regional service capability. The role includes visits to customer and partner sites to assess applications, understand system setups, and recommend improvement actions.

This role is remote for candidates in the west coast region.

Responsibilities

Represent HP’s technical position to partners and end customers, acting as a trusted authority on HP Additive Manufacturing solutions. Lead the resolution of complex technical escalations through advanced troubleshooting, structured action plans, and clear root cause analysis. Serve as the primary escalation focal point, ensuring proper documentation, validation of troubleshooting steps, and effective elevation to Business Unit (GBU) teams when required. Provide mission-critical technical support and recommendations to improve equipment performance and customer operations, both onsite and remotely through Field Service Engineers (FSEs) and partners. Coordinate cross-functional resolution efforts across L1 (remote support), L2 (field support), and L4 (engineering) teams to ensure timely and effective outcomes. Consolidate and deploy technical knowledge to the field, supporting the enablement of FSEs, operators, partners, and new employees. Lead small technical projects or initiatives, driving ownership, execution, and successful delivery of outcomes. Monitor and analyze service performance metrics, identifying trends and recommending actions to improve operational efficiency and service quality. Drive continuous improvement by identifying opportunities to enhance customer experience, streamline processes, and improve tools and ways of working.

Education & Experience Recommended

Bachelor’s degree in Electrical, Electronics, Mechatronics, Mechanical, or a related engineering discipline and typically 3-5+ years of related experience. Experience with complex industrial environments, additive manufacturing, or digital technologies is highly desirable. Experience in a customer-facing technical role is required. Experience working in cross-functional or multicultural environments. Exposure to ServiceNow or similar case management tools.

Knowledge & Skills

Strong analytical and problem-solving skills, with the ability to diagnose complex technical issues to root cause and a high level of attention to detail. Customer-focused mindset, with a strong interest in developing solutions that enhance the overall customer experience and deliver high-quality service. Ability to work effectively in a multi-technology environment, demonstrating adaptability and a continuous learning mindset in a rapidly evolving technology landscape. Excellent verbal and written communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Continuous improvement mindset, with the ability to challenge the status quo, drive meaningful change, and enhance tools, processes, and ways of working. High level of autonomy and proactivity, with the ability to operate effectively in a dynamic, international, and cross-functional environment.

Cross-Org Skills

Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity

Travel Must be willing to travel 50%

Impact & Scope Directly impacts customer satisfaction and system uptime Drives resolution of the most complex and critical technical issues Enables scalability of the support organization through knowledge transfer and process improvement Contributes to overall service performance, cost efficiency, and escalation reduction

Compensation and Benefits The pay range for this role is $ 89,650.00 - 130,000.00 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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