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Closed listing

AMS Technical Group Expert

HP · Alpharetta, GA, United States · All Cities, DE, United States · All Cities, DC, United States · All Cities, CT, United States · All Cities, CO, United States · All Cities, CA, United States · All Cities, AZ, United States · All Cities, WY, United States · All Cities, AR, United States · All Cities, VT, United States · All Cities, AL, United States · All Cities, AK, United States · All Cities, NV, United States · All Cities, IA, United States · All Cities, SC, United States · All Cities, MD, United States · All Cities, KS, United States · All Cities, WV, United States · All Cities, WI, United States · All Cities, WA, United States · All Cities, VA, United States · All Cities, UT, United States · All Cities, TX, United States · All Cities, TN, United States · All Cities, SD, United States · All Cities, RI, United States · All Cities, PA, United States · All Cities, OR, United States · All Cities, OK, United States · All Cities, OH, United States · All Cities, NY, United States · All Cities, NM, United States · All Cities, NJ, United States · All Cities, NH, United States · All Cities, NE, United States · All Cities, ND, United States · All Cities, NC, United States · All Cities, MT, United States · All Cities, MS, United States · All Cities, MO, United States · All Cities, MN, United States · All Cities, MI, United States · All Cities, ME, United States · All Cities, MA, United States · All Cities, LA, United States · All Cities, KY, United States · All Cities, IN, United States · All Cities, IL, United States · All Cities, ID, United States · All Cities, HI, United States · All Cities, GA, United States · All Cities, FL, United States · DE, United States · Washington, DC, United States · CT, United States · CO, United States · CA, United States · AZ, United States · WY, United States · AR, United States · VT, United States · AL, United States · AK, United States · NV, United States · IA, United States · SC, United States · MD, United States · KS, United States · WV, United States · WI, United States · WA, United States · VA, United States · UT, United States · TX, United States · TN, United States · SD, United States · RI, United States · PA, United States · OR, United States · OK, United States · OH, United States · NY, United States · NM, United States · NJ, United States · NH, United States · NE, United States · ND, United States · NC, United States · MT, United States · MS, United States · All, MO, United States · MN, United States · MI, United States · ME, United States · MA, United States · LA, United States · KY, United States · IN, United States · IL, United States · ID, United States · HI, United States · GA, United States · FL, United States · Alpharetta, United States · Houston, United States · Washington, United States · Watertown, United States · Sanger, United States · Young, United States · Arminto, United States · Searcy, United States · Morristown, United States · Tyler, United States · Melbourne, United States · Gaston, United States · Millersville, United States · Wolf Creek, United States · Big Run, United States · Metomen, United States · Coles Corner, United States · Fore Store, United States · Orangeville, United States · Shelbyville, United States · Kennebec, United States · North Kingstown, United States · Linden, United States · Brothers, United States · Tribbey, United States · Ashley, United States · Jackson Township, United States · Concord, United States · Merna, United States · Turtle Lake, United States · Bells, United States · Yogo Crossing, United States · Forest, United States · All, United States · Boon, United States · Monson, United States · Sudbury, United States · Maringouin, United States · Ford, United States · Marion, United States · Morton, United States · Obsidian, United States · Waimea, United States · McRae-Helena, United States · Avon Park, United States · $73,800 to $113,650 USD / year

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Closed listing

AMS Technical Group Expert

Alpharetta, GA, United States
All Cities, DE, United States
All Cities, DC, United States
All Cities, CT, United States
All Cities, CO, United States
All Cities, CA, United States
All Cities, AZ, United States
All Cities, WY, United States
All Cities, AR, United States
All Cities, VT, United States
All Cities, AL, United States
All Cities, AK, United States
All Cities, NV, United States
All Cities, IA, United States
All Cities, SC, United States
All Cities, MD, United States
All Cities, KS, United States
All Cities, WV, United States
All Cities, WI, United States
All Cities, WA, United States
All Cities, VA, United States
All Cities, UT, United States
All Cities, TX, United States
All Cities, TN, United States
All Cities, SD, United States
All Cities, RI, United States
All Cities, PA, United States
All Cities, OR, United States
All Cities, OK, United States
All Cities, OH, United States
All Cities, NY, United States
All Cities, NM, United States
All Cities, NJ, United States
All Cities, NH, United States
All Cities, NE, United States
All Cities, ND, United States
All Cities, NC, United States
All Cities, MT, United States
All Cities, MS, United States
All Cities, MO, United States
All Cities, MN, United States
All Cities, MI, United States
All Cities, ME, United States
All Cities, MA, United States
All Cities, LA, United States
All Cities, KY, United States
All Cities, IN, United States
All Cities, IL, United States
All Cities, ID, United States
All Cities, HI, United States
All Cities, GA, United States
All Cities, FL, United States
DE, United States
Washington, DC, United States
CT, United States
CO, United States
CA, United States
AZ, United States
WY, United States
AR, United States
VT, United States
AL, United States
AK, United States
NV, United States
IA, United States
SC, United States
MD, United States
KS, United States
WV, United States
WI, United States
WA, United States
VA, United States
UT, United States
TX, United States
TN, United States
SD, United States
RI, United States
PA, United States
OR, United States
OK, United States
OH, United States
NY, United States
NM, United States
NJ, United States
NH, United States
NE, United States
ND, United States
NC, United States
MT, United States
MS, United States
All, MO, United States
MN, United States
MI, United States
ME, United States
MA, United States
LA, United States
KY, United States
IN, United States
IL, United States
ID, United States
HI, United States
GA, United States
FL, United States
Alpharetta, United States
Houston, United States
Washington, United States
Watertown, United States
Sanger, United States
Young, United States
Arminto, United States
Searcy, United States
Morristown, United States
Tyler, United States
Melbourne, United States
Gaston, United States
Millersville, United States
Wolf Creek, United States
Big Run, United States
Metomen, United States
Coles Corner, United States
Fore Store, United States
Orangeville, United States
Shelbyville, United States
Kennebec, United States
North Kingstown, United States
Linden, United States
Brothers, United States
Tribbey, United States
Ashley, United States
Jackson Township, United States
Concord, United States
Merna, United States
Turtle Lake, United States
Bells, United States
Yogo Crossing, United States
Forest, United States
All, United States
Boon, United States
Monson, United States
Sudbury, United States
Maringouin, United States
Ford, United States
Marion, United States
Morton, United States
Obsidian, United States
Waimea, United States
McRae-Helena, United States
Avon Park, United States

$73,800 to $113,650 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $73,800 to $113,650 USD / year
Closing date: Apr 12, 2027
Posting language: English
Posted: Oct 14, 2026

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Original job description

Archived listing. The details below describe a past opening.

AMS Technical Group Expert Description - This role is responsible for overseeing critical technology areas and customer groups, providing strategic account support, and maintaining advanced technical proficiency and industry awareness. The role designs support solutions, fosters customer relationships, and acts as a trusted advisor in service delivery. The role contributes to complex projects, establishes policies, and mentors lower-level employees while building productive internal and external relationships.

Responsibilities

Oversees multiple critical or high-risk technology areas or customer groups, while integrating technical proficiency and business insight to devise customer-oriented solutions.
Delivers strategic account support by consistently upholding advanced technical and operational prowess and staying abreast of industry dynamics.
Evaluates support plans based on business indicators and align them with the organization’s service solutions.
Cultivates and expands relationships with complex and strategic customer accounts, thereby nurturing growth.
Acts as a trusted advisor and consultant, for both customers and the organization, in service delivery, whether related to business, technology, industry, or specific applications.
Designs and executes support solutions, leading the team’s efforts towards comprehensive solution planning, execution, and management.
Develops and presents Value Based Delivery (VBD) account plans tailored to specific accounts and leads customer expectation management within the escalation process.
Contributes inputs to operational methods and initiatives that could impact business management strategies within a given geographic area.
Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies.
Develops and builds productive internal/external working relationships and may provide mentoring and guidance to lower-level employees.

Education & Experience Recommended Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence. 8-10 years of work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. HP Indigo knowledge and S4/S5 & Web Expertise.

Preferred Certifications

ITIL Certifications

Knowledge & Skills

Automation
Chemistry
Commissioning
Customer Relationship Management
Customer Support
Electrical Engineering
Electromechanics
Electronics
Environment Health And Safety
Field Service Management
Hand Tools
Key Performance Indicators (KPIs)
Operating Systems
Preventive Maintenance
Process Improvement
Safety Standards
Technical Services
Technical Support
Technical Training
Test Equipment

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Salary The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel -

Relocation - Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

About employer

More about this job

Skills

AMS
Coaching
Computer science
Customer service
ITIL
Electrical engineering
Health and safety
Preventive maintenance
Process improvement
Technical support
Communication skills

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