Account Manager I -Sales

Duties and Responsibilities

• Ensure customer inquiries are processed and responded to within the required deadlines.
• Technical and commercial management of a customer account.
• Technical review and preparing tenders for new business.
• Liaising between internal production, Quality departments and the customer.
• Development and maintenance of customer relationships.
• Preparation and management of progress reporting.
• Initiate the return policy with customers.
• Other duties as assigned.

Competencies

• Effective communication and interpersonal skills.
• Customer Service Management
• Time management skills.
• Attention to detail.
• Strong negotiating skills.

Accountabilities and Performance Measures

• Continually evaluate and initiate necessary changes in your departmental strategy to meet and exceed the needs of the business.

Job Requirements Qualifications

• High School Diploma; 4 year degree preferred.
• 1 – 4 years sales experience in O&G industry.
• Knowledge of material and steel preferred.
• Proven experience of operating in a demanding customer facing role.
• Minimal exposure to shop environment.