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Added 1 min ago
AN
Member Experience Associate
AAA NCNU
Eureka, CA
- $23 to $26.95 USD / hour
Benefits – Medical, Dental, Vision, wellness program and more!
Added 1 min ago
YF
Park Store Lead Associate
Yellowstone Forever
YNP, WY
- $18.38 to $20.58 USD / hour
…wildlife, natural wonders, and cultural history of the park. YF’s operations include Park Stores in and around Yellowstone; the Yellowstone Forever Institute, which offers in-depth…
Added 2 mins ago
Junior Consultant
Global Outsourcing Svcs
NY
DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Irvine, CA
- $18.75 to $21 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Maple Valley, WA
- $21 to $23 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Seattle, WA
- $21 to $24 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Charlotte, NC
- $16 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Memphis, TN
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Palm Springs, FL
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Aurora, CO
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Rockledge, FL
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Memphis, TN
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Parker, CO
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Lakeland, TN
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Many, LA
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Albuquerque, NM
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 2 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Justin, TX
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Asheville, NC
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Phoenix, AZ
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Flint, MI
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Topeka, KS
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Shelbyville, KY
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Sarasota, FL
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
A
Retail Sales Associate – Part Time
AutoZone
Youngstown, OH
- Part-time
…They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail…
Added 3 mins ago
Lighting Controls Field Technician
Gasser Bush
Livonia, MI
Associate’s degree or Technical College program completion in a related field

Housing Works

Customer Engagement Associate (B96)

New York, NY, United States

$18 USD / hour

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Job details

Pay: $18 USD / hour
Posting language: English
Posted: Oct 27, 2026

Original job description

Compensation: $18/hr

Overview:

The Customer Engagement Associate works to provide first-rate customer and donor services, maximizing sales and to support the daily operations of the store.

Responsibilities:

Responsible for opening and closing of the store in the absence of the Store Manager.
Utilize Housing Works’ tools to ensure store operations and standards are met.
Responsible for ensuring compliance with all Housing Works’ policies and procedures.
Constantly review store environment to improve operations and merchandising.
Ensure that store uses daily focus with staff/volunteer deployment, sales goals, special promotions, and daily to-dos.
Work closely with Management to train and develop skills of all employees and volunteers to ensure that all fully understand standards, organizational goals and direction.
Ensure staff and volunteers have been thoroughly trained on register operations, visual merchandising techniques, and store maintenance standards.
Demonstrate proper care, handling and maintenance of donations, store merchandise and all interior fixturing.
Ensure store is merchandised in accordance with Housing Works standards. This would include but is not limited to creating exciting displays, displays that promote upcoming events, and execute floor plans that feature and highlight premium quality product

Job Requirements:

Prior retail experience preferred.
Commitment to excellent customer service.
Experience/knowledge of thrift store environment preferred.
Excellent communications skills (both verbal and written), interpersonal and team oriented skills.
Self-starting, self motivating mindset.
Attention to detail.
Strong interest in the HW mission to end the dual crises of homelessness and HIV/AIDS.
Basic mathematical skills to include adding, subtracting, multiplying, dividing, and calculating percentages.
Basic knowledge of Microsoft Word, Excel, and web based email applications.
Flexibility in schedule, weekends and holidays are required.
Ability to stand, walk, kneel, and bend for long periods of time and lift up to 40 pounds

Benefits:

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Housing Works:

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU.

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More about this job

Skills

Opening and closing procedures
Retail operations
Regulatory compliance
Merchandising
Sales targets
Customer service
Attention to detail
Microsoft Word
Microsoft Excel
Heavy lifting

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